was able to check in early, lady was very helpful. we were allowed to leave luggage safely locked away for the daywe departed.
shower cubicle was on the small side in room 1.
The hotel is very convenient to the taxi rank and to the station if you're travelling by train.
It is a pub and all the rooms are upstairs so all the noise carries (think live music, trivia nights).
We loved everything about Hotel Katoomba.
The staff were great , food was Fabulous and the location was perfect for us.
Loved all the unique shops and the dining in the area.
We will only book Hotel Katoomba for our next vidit
Our room has a window that faces the outdoor patio outside the bar area. Someone forgot to turn the music off in the patio area off the bar ant closing time and it was playing very loudly all night long right into our room. We got absolutely no sleep whatsoever. What could have been a very nice stay ended up being an extremely horrible experience for us. We called the hotel the next morning to see what they could do for us as far as compensation. But no one ever got back to us.
We arrived very late (close to closing time) as we were delayed at Sydney airport and had to drive there.
The staff were really warm and welcoming and even though they had closed the kitchen, they put in a pizza for us so that our 10 year old son had some dinner before he slept.
Very tasty and so grateful for it.
Check in was smooth, it was done at the bistroâs counter. Staffs were friendly. The room was clean, basics met. There is on-site parking depending on availability, the alternative would be street parking, which was easy and available near the hotel. As the room was above a bistro, music was playing till 11. Noise levels were all right after that.