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Crowne Plaza Sydney Burwood by IHG

4.5 star property

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Photo gallery for Crowne Plaza Sydney Burwood by IHG

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Bar (on property)
Exterior
Exterior
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Breakfast available

Explore the area

View in a map
60 Burwood Rd, Burwood, NSW, 2134
  • Place, Westfield Burwood
    ‪3 min walk‬
  • Place, Sydney Showground
    ‪6 min drive‬
  • Place, Qudos Bank Arena
    ‪7 min drive‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, City View

Room amenity

Standard Room, 1 King Bed, Accessible, City View

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Room amenity

Premium Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(10 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite, 1 King Bed, City View

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Park View

Room amenity

Standard Room, 1 King Bed, Park View

9.6 out of 10
Exceptional
(29 reviews)
  • 27 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Park View

Room amenity

Premium Room, 2 Double Beds, Park View

7.8 out of 10
Good
(9 reviews)
  • 43 sq m
  • Park view
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Standard Room

  • 27 sq m
  • Park view
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Bathtub, City View

Room amenity

Premium Room, 1 King Bed, Bathtub, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Crowne Plaza Sydney Burwood by IHG

Luxury hotel with fitness centre and rooftop terrace
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Crowne Plaza Sydney Burwood by IHG offers 90 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with premium digital channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Sydney Burwood by IHG. During your stay, you're just a quick walk from Westfield Burwood. You'll find features such as free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 4-minute walk from Westfield Burwood and 7 minutes by car from Sydney Showground
Crowne Plaza Sydney Burwood by IHG offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Crowne Plaza Sydney Burwood by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Sydney hotel is smoke free.

The hotel hosts a free manager's reception daily.
Crowne Plaza Sydney Burwood by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free 24-hour offsite parking within 300 metres
  • Street parking available
  • Parking on site (AUD 30 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 34 to 34 for adults and AUD 15 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay
  • Christmas Eve (24 December) Gala Dinner per adult: AUD 85.00
  • Christmas Eve (24 December) Gala Dinner per child: AUD 70.00 (up to 12 years old)
  • Christmas Day (25 December) Gala Dinner per adult: AUD 85.00
  • Christmas Day (25 December) Gala Dinner per child: AUD 70.00 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: AUD 85.00
  • New Year's Eve (31 December) Gala Dinner per child: AUD 70.00 (up to 12 years old)
  • New Year's Day (1 January) Gala Dinner per adult: AUD 85.00
  • New Year's Day (1 January) Gala Dinner per child: AUD 70.00 (up to 12 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: AUD 85.00
  • Valentine's Day (14 February) Gala Dinner per child: AUD 70.00 (up to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 34.00 to 34.00 for adults and AUD 15.00 to 15.00 for children
  • Self-parking fee: AUD 30 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: AUD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Marsden Burwood
Marsden Hotel Burwood
Crowne Plaza Sydney Burwood
Crowne Plaza Sydney Burwood by IHG Hotel
Crowne Plaza Sydney Burwood an IHG Hotel
Crowne Plaza Sydney Burwood by IHG Burwood
Crowne Plaza Sydney Burwood by IHG Hotel Burwood

Crowne Plaza Sydney Burwood by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 227 out of 381 reviews
Rating 8 - Good. 85 out of 381 reviews
Rating 6 - Okay. 36 out of 381 reviews
Rating 4 - Poor. 18 out of 381 reviews
Rating 2 - Terrible. 15 out of 381 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Maria

Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Stayed 1 night in Jun 2025

10/10 Excellent

Farooque

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jake

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Charmaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat rooms and general area very clean!
Stayed 1 night in May 2025

10/10 Excellent

Richard

Stayed 1 night in Apr 2025

4/10 Poor

Liza

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Joanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we go to the royal Easter show we stay here You are only 5 mins uber drive from the show but when your finished for the day this is the best place to come home to The pool is excellent after a hard day of the show The meals are fantastic and trust me getting into that king bed at the end of the day fantastic The staff are always happy and helpful and I would highly recommend this motel
Stayed 3 nights in Apr 2025

10/10 Excellent

Talissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Minh

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, fast & efficient service , clean, flesh,
Stayed 1 night in Apr 2025

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Omar

Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Stayed 3 nights in Mar 2025

6/10 Okay

Frank

Business traveller
Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Jaid, Woy Woy

Travelled with partner
Staff were welcoming and friendly. Room was fresh and spacious.
Stayed 1 night in Mar 2025

10/10 Excellent

Brendan

Travelled with partner
Liked: Amenities, property conditions & facilities
Excellent service.
Stayed 1 night in Mar 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Feb 2025

4/10 Poor

john

Travelled with family, Business traveller
Staff were very good. Room condition: visible signs of wear. Breakfast buffet disappointing. Stale bread every day. Ran out of items such as bacon, fruit at 8:30am. Open until 10am. Food quality below average.
Stayed 7 nights in Feb 2025

6/10 Okay

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Convenient Location

Excellent location and proximity to Burwood Chinatown and train station. I had booked & paid for a park view room but was allocated a room without a view (looked out onto an aircon unit on a roof) which is a shame. Special mention to the cafe staff- I had ordered dinner late and arranged to pick up. When I returned to collect, the kitchen was running a bit behind and the kind staff member offered to run the food up, instead of me waiting, which I sincerely appreciated- the food was delicious!
Stayed 1 night in Feb 2025

10/10 Excellent

Jodi

Liked: Property conditions & facilities
Very clean and comfortable, friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Matthew

Business traveller
Disliked: Room comfort

Ok, would return

Staff friendly, interesting design, very bling-ey. Breakfast disappointing.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Location nice -- but some service issues

Location is pretty central in Burwood. Had multiple techincal issues: 1. Fridge stopped working (had to convince staff for replacement) 2. TV had errors before it worked 3. Room tablet device was not working The outside of entrance was dirty so I asked it to be vacuumed which was organised promptly
Stayed 2 nights in Jan 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the best customer service!
Stayed 2 nights in Dec 2024