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Novotel Sydney on Darling Harbour

4.5 star property

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Photo gallery for Novotel Sydney on Darling Harbour

Breakfast, lunch and dinner served
Property video
Exterior
Executive Suite, 2 Double Beds (Darling Harbour Facing) | In-room safe, desk, blackout curtains, soundproofing
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
100 Murray Street, Sydney, NSW, 2009
  • Place, International Convention Centre Sydney
    ‪5 min walk‬
  • Place, Sydney Lyric Theatre
    ‪5 min walk‬
  • Place, Star Casino
    ‪7 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪12 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed (Darling Harbour Facing)

Executive Room, 1 Queen Bed (Darling Harbour Facing) | In-room safe, desk, blackout curtains, soundproofing

Executive Room, 1 Queen Bed (Darling Harbour Facing)

8.4 out of 10
Very good
(38 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed (City Skyline)

Deluxe Room, 1 Queen Bed (City Skyline) | In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 Queen Bed (City Skyline)

8.8 out of 10
Excellent
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 2 Double Beds (City Skyline)

Deluxe Double Room, 2 Double Beds (City Skyline) | In-room safe, desk, blackout curtains, soundproofing

Deluxe Double Room, 2 Double Beds (City Skyline)

8.4 out of 10
Very good
(28 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | In-room safe, desk, blackout curtains, soundproofing

Superior Double Room, 2 Double Beds

8.4 out of 10
Very good
(160 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Suite, 2 Double Beds (Darling Harbour Facing)

Executive Suite, 2 Double Beds (Darling Harbour Facing) | In-room safe, desk, blackout curtains, soundproofing

Executive Suite, 2 Double Beds (Darling Harbour Facing)

7.0 out of 10
Good
(6 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 Double Bed (Darling Harbour Facing)

Executive Suite, 1 Double Bed (Darling Harbour Facing) | In-room safe, desk, blackout curtains, soundproofing

Executive Suite, 1 Double Bed (Darling Harbour Facing)

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive 1 Bedroom Loft Suite, 1 King Bed (Darling Harbour Facing)

Executive 1 Bedroom Loft Suite, 1 King Bed (Darling Harbour Facing) | In-room safe, desk, blackout curtains, soundproofing

Executive 1 Bedroom Loft Suite, 1 King Bed (Darling Harbour Facing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Double Beds (Darling Harbour Facing)

Executive Room, 2 Double Beds (Darling Harbour Facing) | In-room safe, desk, blackout curtains, soundproofing

Executive Room, 2 Double Beds (Darling Harbour Facing)

8.6 out of 10
Excellent
(47 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, blackout curtains, soundproofing

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(76 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Novotel Sydney on Darling Harbour

An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and an outdoor tennis court are on-site. Housekeeping is available on request.
Novotel Sydney on Darling Harbour offers 525 accommodations with a safe and free newspapers. A pillow menu is available. 54-inch Smart televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Sydney hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the breakfast at Novotel Sydney on Darling Harbour. During your stay, you're just a quick walk from Star Casino. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court and a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of International Convention Centre Sydney and Star Casino
Novotel Sydney on Darling Harbour offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2250 square feet (209 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Novotel Sydney on Darling Harbour. For a fee, parking is available.

This 4.5-star Sydney hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.
The Ternary – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (AUD 65 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: AUD 39 for adults and AUD 17 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Ternary

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,250 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 54-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 3 2026 to May 24 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 39 for adults and from AUD 17 for children
  • Covered self-parking fee: AUD 65 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Novotel Hotel Sydney Darling Harbour
Novotel Sydney Darling Harbour
Sydney Darling Harbour Novotel
Accor Sydney On Darling Harbour
Darling Harbour Novotel
Novetel Sydney
Novotel Sydney On Darling Harbour Hotel Sydney
Sydney Novotel
Novotel Sydney Darling Harbour Hotel
Novotel Sydney On Darling Harbour Hotel
Novotel Sydney on Darling Harbour Hotel
Novotel Sydney on Darling Harbour Sydney
Novotel Sydney on Darling Harbour Hotel Sydney

Novotel Sydney on Darling Harbour Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 678 out of 1343 reviews
Rating 8 - Good. 387 out of 1343 reviews
Rating 6 - Okay. 172 out of 1343 reviews
Rating 4 - Poor. 64 out of 1343 reviews
Rating 2 - Terrible. 42 out of 1343 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Jordan

Stayed 1 night in Feb 2026

10/10 Excellent

finn

The location is perfect -and that’s about the Upon arrivals you are welcomed by the most lovely people.
Stayed 1 night in Feb 2026

4/10 Poor

Michael

Stayed 5 nights in Feb 2026

8/10 Good

Haley

Stayed 1 night in Jan 2026

2/10 Terrible

Shirley christina

Stayed 2 nights in Feb 2026

4/10 Poor

Patrick

Travelled with family and small children
Internet was hopeless, room was not what we ordered and staff said they could accomodate any changes
Stayed 2 nights in Feb 2026

10/10 Excellent

Sarder

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service especially
Stayed 2 nights in Feb 2026

10/10 Excellent

Christine

Stayed 1 night in Dec 2025

6/10 Okay

Sherrie ann

Stayed 2 nights in Feb 2026

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The upgrade to a beautiful suite, much appreciated!
Stayed 1 night in Feb 2026

8/10 Good

Nadira

Staff was courteous however I don’t think the room was as clean as it could have been. Hand soap ran out the day before leaving which tells me it wasn’t being checked.
Stayed 4 nights in Feb 2026

6/10 Okay

Ethan

Stayed 5 nights in Feb 2026

8/10 Good

XINGXING

Stayed 3 nights in Feb 2026

10/10 Excellent

Rosemary

Liked: Cleanliness, amenities, property conditions & facilities
Great atmosphere!
Stayed 5 nights in Feb 2026

8/10 Good

Scott

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good staff interations
Stayed 1 night in Feb 2026

2/10 Terrible

Pallav

Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely below standard customer service and policies. We had a family medical emergency on the day of the check in and had to be in ED for almost 7 hours. We had to cancel our flight tickets as well. We requested multiple times to consider the booking for refund or some kind of voucher to be used in future but their team did not bother to even discuss the option with us and just sent an email that they have decided that there is no solution other that forfeiting the entire amount (approx AUD 1000 for two nights) Will not recommend Novotel as they lack empathy when the customer is undergoing emergency.
Stayed 2 nights in Feb 2026

10/10 Excellent

Ryad

Travelled with family
Liked: Cleanliness, staff & service, amenities
We chose Novotel Darling Harbour for our 21st anniversary celebration and it truly exceeded our expectations. The staff were incredibly welcoming, friendly, and efficient throughout our stay. We were thrilled to receive a complimentary upgrade from our Executive Room to an Executive Loft Suite, which made our celebration feel extra special. The suite was spacious, spotless, and very comfortable, with a beautiful view facing the harbour. It also featured an ensuite spa, which made the stay even more relaxing and perfect for our celebration. Great location, fantastic service, and a memorable experience all around. We would happily stay again and highly recommend this hotel for a special getaway.
Stayed 1 night in Feb 2026

4/10 Poor

Claire

Disliked: Cleanliness
Very outdated room. View of harbour blocked by construction work so dont book hoping to sit with a drink and enjoy the view over darling harbour
Stayed 4 nights in Jan 2026

6/10 Okay

lennette

Stayed 1 night in Feb 2026

10/10 Excellent

Arlene

Stayed 3 nights in Feb 2026

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good facilities, check in space to wait was relaxing and able to start the holiday whilst still waiting for room. Good location for Darling Harbour and transport around.
Stayed 1 night in Jan 2026

10/10 Excellent

Sophie

Stayed 1 night in Jan 2026

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, property conditions & facilities
All was fantastic
Stayed 3 nights in Feb 2026

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was great and central location
Stayed 3 nights in Jan 2026

8/10 Good

Marilyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely and clean. Girls on reception were very friendly and polite. Shower Rose was very high and not very good
Stayed 1 night in Jan 2026