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Sydney Harbour Hotel

4.0 star property

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Photo gallery for Sydney Harbour Hotel

Outdoor pool, pool loungers
In-room safe, desk, iron/ironing board, free WiFi
Reception
Breakfast, lunch, dinner served; local and international cuisine
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
55 George Street, The Rocks, NSW, 2000
  • Place, The Rocks Markets
    ‪1 min walk‬
  • Place, Circular Quay
    ‪9 min walk‬
  • Place, Sydney Opera House
    ‪14 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪15 min drive‬

Room options

View all photos for Queen

In-room safe, desk, iron/ironing board, free WiFi

Queen

8.2 out of 10
Very good
(127 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Accessible Queen Room

In-room safe, desk, iron/ironing board, free WiFi

Accessible Queen Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Queen Room with Harbour View

Queen Room with Harbour View | In-room safe, desk, iron/ironing board, free WiFi

Queen Room with Harbour View

7.2 out of 10
Good
(15 reviews)
  • Harbour view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Two Double Beds

In-room safe, desk, iron/ironing board, free WiFi

Two Double Beds

8.2 out of 10
Very good
(76 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior King

Superior King | In-room safe, desk, iron/ironing board, free WiFi

Superior King

8.0 out of 10
Very good
(61 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Double Beds with Harbour Views

In-room safe, desk, iron/ironing board, free WiFi

Two Double Beds with Harbour Views

8.0 out of 10
Very good
(8 reviews)
  • Harbour view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior King with Harbour View

In-room safe, desk, iron/ironing board, free WiFi

Superior King with Harbour View

8.2 out of 10
Very good
(30 reviews)
  • Harbour view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King with Harbour View

In-room safe, desk, iron/ironing board, free WiFi

Deluxe King with Harbour View

8.6 out of 10
Excellent
(11 reviews)
  • Harbour view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive King

Executive King | In-room safe, desk, iron/ironing board, free WiFi

Executive King

8.2 out of 10
Very good
(17 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Ambassador Harbour View

Ambassador Harbour View | In-room safe, desk, iron/ironing board, free WiFi

Ambassador Harbour View

9.2 out of 10
Wonderful
(5 reviews)
  • Harbour view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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  • Air-conditioning
  • Breakfast available
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About this property

Sydney Harbour Hotel

An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a hot tub, valet parking and dry cleaning.
Sydney Harbour Hotel offers 176 accommodations with a safe and coffee/tea makers. A pillow menu is available. LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the breakfast at Sydney Harbour Hotel. During your stay, you're just a quick walk from Sydney Harbour Bridge. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy local and international cuisine while dining at Playfair Terrace
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, convenience store and a gift shop
  • Guests have great things to say about the proximity to shopping and the location
  • Steps from Overseas Passenger Terminal and 8 minutes on foot from Sydney Harbour Bridge
Sydney Harbour Hotel offers its guests an outdoor pool and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, gift shops/newsstands, and a fireplace in the lobby are also featured at Sydney Harbour Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Sydney hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Playfair Terrace – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
The Lobby Bar – This lobby lounge only serves light fare. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured valet parking on site (AUD 75 per night)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 38 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Playfair Terrace
  • The Lobby Bar

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • 8 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.50 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 38 for adults and from AUD 15 for children
  • Valet parking fee: AUD 75 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.50 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Old Sydney
Holiday Inn Old Sydney Hotel
Holiday Inn Old Sydney Hotel Rocks
Holiday Inn Old Sydney Rocks
Holiday Inn Rocks
Holiday Inn Rocks Old Sydney
Holiday Inn Rocks Sydney
Holiday Inn Sydney Rocks
Old Holiday Inn Sydney
Sydney Holiday Inn Rocks
Holiday Inn Old Sydney Rocks Hotel

Sydney Harbour Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1040 out of 2211 reviews
Rating 8 - Good. 729 out of 2211 reviews
Rating 6 - Okay. 292 out of 2211 reviews
Rating 4 - Poor. 104 out of 2211 reviews
Rating 2 - Terrible. 46 out of 2211 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Tim, Victoria

Travelled with family
Liked: Cleanliness
Fantastic location in the rocks with amazing views from the roof top deck and pool area. The rooms were a bit dated and tired. Staff were friendly, happy hour is a good deal and can take drinks up to the roof to enjoy the view
Stayed 1 night in Feb 2026

4/10 Poor

Susan, West Wodonga

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Check in process was ok as we arrived early. We had to wait until 3pm for our room (which was expected), but it took nearly an hour to actually get our room key and stored luggage. The queue was almost out the door.
Stayed 1 night in Feb 2026

6/10 Okay

Angela

Stayed 1 night in Feb 2026

4/10 Poor

Gillion

Travelled with family
Disliked: Property conditions & facilities
the rooms and hotel were very dated and cheap in appearance. location is good and view from roof good but no worth the money.
Stayed 1 night in Feb 2026

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We booked a premium room which was pleasant and oversized but a bit plain. Overlooked an alley where a movie was being played at high volume (a special festival), but fortunately it stopped at about 9 pm. Staff were great. Excellent location, easy walk from cruise ship dock and great location from which to explore the city. Stairs from elevator to our room which was very inconvenient, but this only applied to some of the rooms on our floor.
Stayed 1 night in Feb 2026

10/10 Excellent

Chris

Stayed 3 nights in Feb 2026

8/10 Good

Michael

Travelled with family
Liked: Cleanliness
The room was clean. Liked the view and the proximity to the harbor
Stayed 4 nights in Feb 2026

10/10 Excellent

Dave

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay! The front desk staff were very friendly and helpful. I had booked 2 rooms for 6 people, and they had our rooms together. Both rooms were clean and quiet at night. The location couldn’t be beat!
Stayed 1 night in Feb 2026

2/10 Terrible

JASON

Disliked: Cleanliness, amenities
We checked into the room and left the hotel after two hours. The room we are given (205) wreaked of mold as it was visible on the ceiling and around the A/C vent. The room we were moved to after complaining (420) also smelled moldy (albeit not as bad as 205) and the furniture was covered in dust. Both my wife and I developed headaches and were nauseous.
Stayed 2 nights in Feb 2026

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and hotel is close to many shops, restaurants, transportation, and our cruise ship docked a block away.
Stayed 4 nights in Feb 2026

6/10 Okay

Jeffrey, Leesburg

Travelled with family
Disliked: Amenities, property conditions & facilities
This hotel meets basic standards but not much else. The best feature is location, particularly for the cruise crowd. The cruise terminal is a 5 minute walk. Plenty of shops and restaurants are nearby as well as the waterfront. The staff is friendly and the rooms are pretty spacious. The beds and linen are clean and comfortable. The hotel is old and very tired. It badly needs an update. The carpets and furniture are worn and soiled. There isn't a lamp in the room; all lighting is overhead. There is no full service restaurant or bar but plenty are nearby. The bathroom, bathroom fixtures and tub are right out of 1970. This feels more Holiday Inn than a 4 star hotel. At least Holiday Inn provides a free breakfast. I expected a much nicer place for the price; you are paying for location, not a nice hotel.
Stayed 1 night in Feb 2026

6/10 Okay

Marcia

Travelled with partner
Good points - location in The Rocks, size of room, laundry available for guests To be improved - state of bathroom, cleanliness, breakfast
This was the bath!
Under the rim of the sink
Under the rim of the sink
Stayed 4 nights in Feb 2026

6/10 Okay

CLIFF, Sunderland

Liked: Cleanliness
Bathroom very dated and needs renovation.
Stayed 3 nights in Feb 2026

6/10 Okay

Tracey

Travelled with partner
Liked: Cleanliness
The room is very dated. We left our bags and we returned at 6pm, our bags weren't taken to our room, and I know why steps to rooms off the lift are very difficult to navigate. Staff were friendly and location was fantastic. Over priced though low water pressure, shower over bath, very small bathroom and small room.
Stayed 1 night in Feb 2026

10/10 Excellent

Jeffrey M, McCordsville

Stayed 3 nights in Feb 2026

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Lovely hotel, comfortable, great location
Stayed 1 night in Feb 2026

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and bed were comfortable with a great view of the bridge. Breakfast was very good as well. While we did not use the rooftop pool we did enjoy the view of the bridge and opera house in the evening as well as the downtown skyline.
Stayed 1 night in Feb 2026

10/10 Excellent

Erika

Stayed 2 nights in Feb 2026

6/10 Okay

Liz

Liked: Cleanliness, amenities, property conditions & facilities
We have stayed many times before and love it however bathrooms really need an upgrade. Also unfortunately a staff member charged an extra night’s accommodation after we had checked out and now have to wait up to 5 days for the refund which is very inconvenient as funds are very tight at the moment.
Stayed 2 nights in Feb 2026

8/10 Good

Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was fantastic! Location was great!!!
Stayed 4 nights in Feb 2026

8/10 Good

Kristin, orlando

Travelled with partner
Liked: Cleanliness, amenities
Great location. The room was clean and cozy. The staff were super helpful and stored our luggage for us before our room was ready and the following morning before our cruise so we could explore. It's definitely in need of some updates, but has great potential. The water pitcher by the front door was very much welcomed after coming in from the airport. I would recommend single use cups or at least have someone grab the dirties every now and then. They seemed to be around for a while on a Sunday night and Monday morning.
Stayed 1 night in Feb 2026

2/10 Terrible

J

Travelled with partner
Disliked: Property conditions & facilities
Room was dated, carpet stained, furniture material stained. Room smelled moldy, we attempted to sleep but the mold smell was so bad I could not sleep through the night. My spouse additionally had a headache. I decided the leave the room for health reasons at 3:30 am. We went to the lobby and notified the attendant of the mold/smell issue at about 4:15am. They did not have another room. We checked out and slept in the lobby. There was no adjustment to our bill.
Stayed 1 night in Feb 2026

10/10 Excellent

Lois

Liked: Cleanliness, property conditions & facilities
Fantastic hotel near the ship terminal and great restsurants. Also close to public transportation.
Stayed 7 nights in Jan 2026

6/10 Okay

Teresa

Travelled with family
Room and condition of hotel needs to be refurbished. Location was GREAT. Bed was comfortable. Restaurant was over priced. Staff was friendly and professional.
Stayed 2 nights in Feb 2026

8/10 Good

Julianne

Liked: Cleanliness, staff & service, amenities
It was the best place to stay for Australia Day 2026 due to the view from the rooftop pool. Hot breakfast buffet was excellent. Staff were very helpful. I didn't give 5 stars because the phone system didn't work for incoming nor outgoing calls. The staff members had different stories about whether the phone system had a problem or whether that was how phone system worked. So, that is a disadvantage to an international traveler who wants to make and receive local calls instead of paying international roaming rates on cell phone.
Stayed 6 nights in Jan 2026