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Swissotel Sydney

Property class: 5 and above

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Serves lunch and dinner
Outdoor pool, open 6:00 AM to 10:00 PM, free pool cabanas, pool loungers
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
68 Market Street, Sydney, NSW, 2000
  • Place, Pitt Street Mall
    ‪2 min walk‬
  • Place, Queen Victoria Building
    ‪2 min walk‬
  • Place, Sydney Tower Eye
    ‪2 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪13 min drive‬

Room options

View all photos for Swiss Advantage Room, Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Swiss Advantage Room, Room, 1 King Bed

9.0 out of 10
Wonderful
(30 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

View from room

Room, 1 King Bed, Corner

7.6 out of 10
Good
(4 reviews)
  • Park view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premier King Room, 1 King Bed

9.0 out of 10
Wonderful
(62 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Swiss, Executive Room, 1 King Bed, Club lounge access

Premium bedding, minibar, in-room safe, desk

Swiss, Executive Room, 1 King Bed, Club lounge access

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Multiple Beds (Swiss Select)

View from room

Twin Room, Multiple Beds (Swiss Select)

8.6 out of 10
Excellent
(18 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premier Twin Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Premier Twin Room, 2 Double Beds

9.0 out of 10
Wonderful
(70 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Swiss, Executive Twin Room, 2 Double Beds, Club lounge access

Premium bedding, minibar, in-room safe, desk

Swiss, Executive Twin Room, 2 Double Beds, Club lounge access

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Club lounge access

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Club lounge access

  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Club lounge access (Skyline)

Premium bedding, minibar, in-room safe, desk

Signature Suite, 1 King Bed, Club lounge access (Skyline)

  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Advantage Room, Twin Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Swiss Advantage Room, Twin Room, 2 Double Beds

9.2 out of 10
Wonderful
(38 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed, Balcony (Business Lounge Access, High Floor)

Premium bedding, minibar, in-room safe, desk

Signature Room, 1 King Bed, Balcony (Business Lounge Access, High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Club lounge access (High Floor)

Signature Room, 1 King Bed, Club lounge access (High Floor) | Premium bedding, minibar, in-room safe, desk

Signature Room, 1 King Bed, Club lounge access (High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Club lounge access (Living Room)

Executive Suite, 1 King Bed with Sofa bed, Club lounge access (Living Room) | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, Club lounge access (Living Room)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, Corner

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Balcony, Corner

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Swissotel Sydney

A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/cafe are on-site. Housekeeping is available on request.
Swissotel Sydney offers 369 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us they can't get enough of Swissotel Sydney's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Pitt Street Mall. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Enjoy local cuisine while dining at Ten Stories
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the proximity to shopping
  • Steps from State Theatre and Queen Victoria Building
Swissotel Sydney offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 10958 square feet (1018 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Swissotel Sydney. You'll have access to the indoor pool at a partner property. Parking is available for a fee.

This 5-star Sydney hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Ten Stories – This restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Arches on Market – This bar serves lunch, dinner and light fare. Open daily.
ONEA – On-site café. Open selected days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 60 per day)
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 100 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 44 for adults and AUD 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Arches on Market
  • ONEA
  • Ten Stories

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool (guest access)
  • Outdoor pool
  • Shopping centre

Family friendly

  • Access to nearby indoor pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,958 square feet of conference space
  • 8 meeting rooms
  • Business centre

Outdoors

  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 25 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 44 for adults and from AUD 16 for children
  • Valet parking fee: AUD 100 per day
  • Nearby parking fee: AUD 60 per day (1148 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Onsite credit card payments are subject to a surcharge of 1.5% for Visa and Mastercard or 3% for American Express, JCB, or Diners Club cards.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Swissotel Sydney Hotel
Swissotel Hotel Sydney
Swissotel Sydney
Sydney Swissotel
Swissotel Sydney Hotel Sydney
Sydney Swissotel Hotel
Swissotel Sydney Hotel
Swissotel Sydney Sydney
Swissotel Sydney Hotel Sydney

Swissotel Sydney Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 1002 reviews
Rating 8 - Good. 249 out of 1002 reviews
Rating 6 - Okay. 95 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Ashley

Stayed 4 nights in Oct 2024

8/10 Good

Rishikesh Suresh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was good, amenities as well. The hotel is in renovation like their restaurant and even there’s a que to do checkin may be they can add few more resources to their front desk to expedite checkin and reduce waiting time for guest.
Stayed 3 nights in Jan 2026

6/10 Okay

Juliet

Liked: Cleanliness, amenities, property conditions & facilities
Our room was large, clean and the bathroom was nice with good shower pressure. Staff were lovely. The only downside was the lifts. As in many reviews the lines for the lifts were long and quite frustrating. We were on the 11th floor so I would have been happy using the stairs. I went into the stairwell and then couldn’t get out as all the doors are locked. Common sense is if the lifts are suboptimal open the stairwell for those that are able and happy to use.
Stayed 4 nights in Jan 2026

8/10 Good

Stephanie

Travelled with family
Great location and good size room. Great pool for the kids
Stayed 3 nights in Jan 2026

10/10 Excellent

Linda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Checking in process were fast-and easy. staff were very helpful, friendly and accommodating.
Stayed 2 nights in Jan 2026

10/10 Excellent

Dmitriy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice clean rooms. Very good service with friendly staff. Will definitely stay with Swissotel again next time I'm in Sydney! 10/10 highly recommend 👌
Stayed 4 nights in Jan 2026

10/10 Excellent

Bronwyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic breakfast, great bar, excellent reception and room services.
Stayed 1 night in Jan 2026

8/10 Good

Himanshu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel is located in a very convenient location and not too far from the airport which makes this as an excellent choice.The room was clean and staff at the reception and concierge were very helpful during our stay. The room condition is good but has a very unique layout. Cleanliness could be improved for the room and maintenance on some areas of the room would be great. Swimming pool area is great too. The only downside is you have to use multiple elevators for your hotel room which sometimes could be a long wait during busy times. Overall, a great place to stay and easily accessible to major attractions CBD has, would recommend.
Stayed 3 nights in Jan 2026

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities
Great staff. Good location. But they need to fix the lifts.
Stayed 2 nights in Jan 2026

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast options, and delicious baked goods.
Stayed 14 nights in Dec 2025

4/10 Poor

Henrik Sleimann

Business traveller
Liked: Cleanliness
Disliked: Staff & service
A hotel that is really run down and now under renovation, where only 2 of 3 elevators was working leading to 10 minutes wait for elevators throughout the day. It was so bad, that hotel staff at peak hours guided guests to the staff elevators to minimize frustrations amongst the guests. When asking the reception for news on when the elevators would be operational again, it was repeatedly told the closed elevator would Be operation next day. We were there for 6 days and the 3rd elevator never worked and finally found a staff member, who admitted the renovation would take the better part of 2 years. In general terms, this is a tourist hotel and definitely not a business hotel. We called 5 times for laundry pickup only to be told to deliver it to the reception ourselves. The WiFi in the rooms worked sporadically at best and prevented the working from the room. When checking out and requesting 4 hrs late check out, it was rejected unless we paid extra despite being told there was plenty of open availability for the specific day. Difficult to see where the 4 star rating comes from.
Stayed 5 nights in Jan 2026

10/10 Excellent

Alma

Travelled with partner
Liked: Cleanliness, amenities
Close to the shopping area, church and accessible to all transportation.
Stayed 2 nights in Jan 2026

8/10 Good

Corey Leigh

Stayed 7 nights in Jan 2026

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous service, the staff were so friendly and helpful. Great breakfasts too, really beautiful hotel and kept so clean. A very special place. Plus we had a wonderful afternoon at the spa, enjoying a relaxing massage.
Stayed 4 nights in Jan 2026

8/10 Good

Aik

.
Stayed 3 nights in Jan 2026

8/10 Good

Virginia

Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities were fabulois
Stayed 1 night in Jan 2026

10/10 Excellent

Jodii

Wonderful hotel with fantastic
Stayed 3 nights in Jan 2026

10/10 Excellent

mirva

Stayed 3 nights in Jan 2026

10/10 Excellent

Danilo Guintu

Stayed 3 nights in Jan 2026

10/10 Excellent

SUPREET

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was perfect
Stayed 1 night in Jan 2026

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities
The hotel was very good and in a great position the executive club however a bit of a let down owing the the large number of unruly children . We don’t blame the hotel for this but if parents bring their children into an executive club they should be calm and not screaming
Stayed 7 nights in Dec 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So conveniently located right in the heart of the city. The rooms are clean, spacious and comfortable. The staff are friendly and helpful.
Stayed 3 nights in Jan 2026

6/10 Okay

Cathy

Travelled with family
Disliked: Property conditions & facilities
I booked for the people but when we got there they only had one bed for two people and when I queried this discrepancy they advised it happens a bit and they advertise as fitting three people because it’s a king size bed so could possibly fit three in the one bed. They couldn’t find a trundle or another room so we could change so one of us slept on the floor the three nights we were there. The other frustration was that each morning it took 15-20 minutes to get a lift that was free to be able to get downstairs and out of the building. It was unfortunate experience as we were keen to stay somewhere near CBD that had gym and pool.
Stayed 3 nights in Dec 2025

6/10 Okay

Mirlin

Liked: Cleanliness, staff & service
Great location. 2 sets of lift gets annoying to get to the room when they aren’t working
Stayed 3 nights in Dec 2025

6/10 Okay

Luisa Franziska

Travelled with family
Disliked: Staff & service, property conditions & facilities
Only two lifts working so long waiting for a lift. and it was a lot of time already full. Coffee in the moring was not good. they had a selfservice coffe machine for 5 starhotel i wish to be served the coffee in the morning or at least a good machine.
Stayed 4 nights in Dec 2025