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Swissotel Sydney

5.0 star property

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Photo gallery for Swissotel Sydney

Exterior
Outdoor pool, open 6:00 AM to 10:00 PM, free pool cabanas, pool loungers
Hallway
1 bedroom, premium bedding, minibar, in-room safe
Serves lunch and dinner

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

Map
68 Market Street, Sydney, NSW, 2000
  • Sydney Tower Eye
    ‪2 min walk‬
  • Pitt Street Mall
    ‪2 min walk‬
  • Circular Quay
    ‪16 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪11 min drive‬

Room options

View all photos for Twin Room, Multiple Beds (Swiss Select)

View from room

Twin Room, Multiple Beds (Swiss Select)

8.4 out of 10
Very good
(16 reviews)
  • 36 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Club lounge access

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed, Club lounge access

  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

View from room

Room, 1 King Bed, Corner

7.6 out of 10
Good
(4 reviews)
  • 34 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premier King Room, 1 King Bed

9.0 out of 10
Wonderful
(53 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Executive Room, 1 King Bed, Club lounge access

1 bedroom, premium bedding, minibar, in-room safe

Swiss, Executive Room, 1 King Bed, Club lounge access

8.0 out of 10
Very good
(2 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Executive Twin Room, 2 Double Beds, Club lounge access

1 bedroom, premium bedding, minibar, in-room safe

Swiss, Executive Twin Room, 2 Double Beds, Club lounge access

10.0 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Twin Room, 2 Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Premier Twin Room, 2 Double Beds

9.0 out of 10
Wonderful
(60 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed, Club lounge access (High Floor)

Signature Room, 1 King Bed, Club lounge access (High Floor) | 1 bedroom, premium bedding, minibar, in-room safe

Signature Room, 1 King Bed, Club lounge access (High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Balcony (Business Lounge Access, High Floor)

1 bedroom, premium bedding, minibar, in-room safe

Signature Room, 1 King Bed, Balcony (Business Lounge Access, High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Advantage Room, Twin Room, 2 Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Swiss Advantage Room, Twin Room, 2 Double Beds

9.2 out of 10
Wonderful
(30 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Suite, 1 King Bed, Club lounge access (Skyline)

1 bedroom, premium bedding, minibar, in-room safe

Signature Suite, 1 King Bed, Club lounge access (Skyline)

  • 66 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Advantage Room, Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Swiss Advantage Room, Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Club lounge access (Living Room)

Executive Suite, 1 King Bed with Sofa bed, Club lounge access (Living Room) | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Club lounge access (Living Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 53 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, Corner

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Balcony, Corner

8.0 out of 10
Very good
(4 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (2451)
The price is CHF 463
for 1 room
includes taxes & fees
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About this property

Swissotel Sydney

Luxury Sydney hotel connected to a shopping centre, steps from State Theatre
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/cafe are on-site. Housekeeping is available on request.
Swissotel Sydney offers 369 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us they can't get enough of Swissotel Sydney's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Sydney Tower Eye. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Enjoy local cuisine while dining at Ten Stories
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the breakfast
  • Steps from State Theatre and Queen Victoria Building
Swissotel Sydney offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 10958 square feet (1018 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Swissotel Sydney. You'll have access to the indoor pool at a partner property. Parking is available for a fee.

This 5-star Sydney hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Ten Stories – This restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Arches on Market – This bar serves lunch, dinner and light fare. Open daily.
ONEA – On-site café. Open selected days.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 60 per day)
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 100 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 44 for adults and AUD 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Arches on Market
  • ONEA
  • Ten Stories

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool (guest access)
  • Outdoor pool
  • Shopping centre

Family friendly

  • Access to nearby indoor pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,958 square feet of conference space
  • 8 meeting rooms
  • Business centre

Outdoors

  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 25 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 44 for adults and from AUD 16 for children
  • Valet parking fee: AUD 100 per day
  • Nearby parking fee: AUD 60 per day (1148 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Onsite credit card payments are subject to a surcharge of 1.5% for Visa and Mastercard or 3% for American Express, JCB, or Diners Club cards.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Swissotel Sydney Hotel
Swissotel Hotel Sydney
Swissotel Sydney
Sydney Swissotel
Swissotel Sydney Hotel Sydney
Sydney Swissotel Hotel
Swissotel Sydney Hotel
Swissotel Sydney Sydney
Swissotel Sydney Hotel Sydney

Swissotel Sydney Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 582 out of 1005 reviews
Rating 8 - Good. 252 out of 1005 reviews
Rating 6 - Okay. 95 out of 1005 reviews
Rating 4 - Poor. 35 out of 1005 reviews
Rating 2 - Terrible. 41 out of 1005 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sharif

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

bom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, superb service.

Our stay at the swissotel was great, we always celebrate some of the special moments at swissotel and the quality hasn't changed at all.. it was only one night stay but we enjoyed every minute of it. Also service at the lounge was superb. I didn't catch their names but during canape hours and breakfast in the morning hotelier/server were kind and thoughful.
Stayed 1 night in Apr 2025

10/10 Excellent

Lilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Chris

Stayed 2 nights in Apr 2025

2/10 Terrible

steve

Never got to see the property. Expedia pulled a bait and switch on the price and dates & despite contact in 30 seconds cancellation wasnt allowed &full cost required for dates unusable to me. Would love to have spent time at Swissotel. I’m sure they’re a good hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Tashi Gonpo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay.

Check-in again was smooth and proffessional.
Stayed 1 night in Apr 2025

10/10 Excellent

pekka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful and friendly. The room was spacious. The location was great. Within walking distance of everything we needed to get to.
Stayed 2 nights in Apr 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Mar 2025

10/10 Excellent

Rick

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central spot
Stayed 2 nights in Apr 2025

10/10 Excellent

Dianna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Right after n the centre of Sydney CBD. Beautiful big room and facilities
Stayed 4 nights in Apr 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant staff need help
Stayed 3 nights in Mar 2025

10/10 Excellent

Damien J

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to business and dining options. staff very helpful and rooms were modern and spacious.
Stayed 1 night in Apr 2025

8/10 Good

barbara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Parked at queen victoria building. Should have free parking for guests. Walking distance to shops and darling harbour.
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service by staff that are frequently inexperienced. PRE COVID service and room maintenance levels have not been reached yet but are getting better.

10/10 Excellent

Sabian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All about location here but the decor of the foyer, lobby and bar are really nice. The room was good, was a tight fit for five of us but was really nice to be all together. Our hand towel rail was loose on the wall and there was a large lint ball on the carpet when we arrived but otherwise the room was great. You need to take two sets of lifts to get to your room but that isn't a deal breaker, just takes you the extra step to get out or in. Will definitely stay there again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Bambi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything from the minute we entered the hotel to checkout was awesome. We were greeted at the front and our luggage was taken. Instructed where to go to get checked in and the lobby was so inviting. We weren't able to get checked in early but our traveling companions were so they brought our luggage to their room. When we did get our room, they came up to assist in moving our luggage. Pool was nice, but a little small especially when the weekend came. Would have been nice to have the bar up there but they had an issue with a storm and it was shut down. Over all you cannot miss if you stay here.
Stayed 3 nights in Mar 2025

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Was a very long line at check with not enough staff helping. Room wasn’t ready and was given cheapest drinks on the menu from the bar. Got a call room was ready and had to wait in the line again to get the key. Only 2 towels in bathroom. Haven’t received itemised bill for stay. Couldn’t check out manually. Had to do drop off key. Couldn’t get my name right, even in room my name was incorrect.
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen

Stayed 1 night in Mar 2025

10/10 Excellent

Giuseppe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ismael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel to stay in. The interior was top notch, and the staff was very friendly and hospitable. It provided easy access to many of the nearby shopping areas within walking distance. I recommend starting the day with their breakfast.
Stayed 6 nights in Mar 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Ravindar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 3 star hotel, not 5. The customer service is horrible. They made the lobby area a restaurant.
Stayed 8 nights in Jan 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025