4/10 Poor
Melaine
3 Sept 2025
Terrible desk service.
Restaurant + service were amazing.
Our room key didn’t work I called down to reception but no one came, so I went down + got a new key.
Our 2nd bedroom was locked.
I tried to call down to reception from inside room but the phone was broken.
So I went to hall + called.
No one came so I went down again.
Guy finally came + unlocked 2nd room.
It smelt + couldn’t open window.
None of the windows would open just the 2 doors onto balcony.
Mattresses were so hard + uncomfortable.
I slept on mattress on floor in lounge as the room smelt so bad + couldn’t open a window or any ventilation in the bathroom.
Never again.
Melaine
Stayed 1 night in Aug 2025






























