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The Ultimo

4.0 star property

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Photo gallery for The Ultimo

Exterior
Premium bedding, soundproofing, iron/ironing board, free WiFi
Ultimo King Room | Premium bedding, soundproofing, iron/ironing board, free WiFi
Interior
Premium bedding, soundproofing, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
37 Ultimo Rd, Haymarket, NSW, 2000
  • Place, Capitol Theatre
    ‪3 min walk‬
  • Place, World Square Shopping Centre
    ‪3 min walk‬
  • Place, International Convention Centre Sydney
    ‪7 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬

Room options

View all photos for Ultimo Single

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Single

  • Sleeps 1

View all photos for Ultimo Trio

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Trio

  • Sleeps 3

View all photos for Ultimo Single Room

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Single Room

7.4 out of 10
Good
(3 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Ultimo Queen Room

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Queen Room

8.4 out of 10
Very good
(34 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ultimo Trio Room

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Trio Room

7.4 out of 10
Good
(3 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Ultimo King Room

Ultimo King Room | Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo King Room

8.8 out of 10
Excellent
(6 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ultimo Family Room

Ultimo Family Room | Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Family Room

9.4 out of 10
Exceptional
(25 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 4 Single Beds

View all photos for Ultimo Studio

Ultimo Studio | Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Studio

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ultimo Studio

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Studio

  • Sleeps 2

View all photos for Ultimo Family

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Family

  • Sleeps 4

View all photos for Ultimo Queen

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Queen

  • Sleeps 2

View all photos for Ultimo King

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo King

  • Sleeps 2

Similar properties

Front of property
The Capitol Hotel Sydney
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
4.5 out of 5, Wonderful, 821 reviews
The price is CHF 93
includes taxes & fees
18 Jan - 19 Jan 2026
The Capitol Hotel Sydney

About this property

The Ultimo

Hotel with a 24-hour front desk, steps from Market City
This smoke-free hotel features self parking, concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
The Ultimo offers 95 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Sydney hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of The Ultimo's great location. During your stay, you're just a quick walk from Capitol Theatre. Free WiFi in public areas, dry cleaning service and concierge services are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Market City and Golden Water Mouth
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
As a guest of The Ultimo, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The Ultimo also features concierge services, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 4-star Sydney hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 38 per day); discounts available
  • Parking on site (AUD 38 per night)

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 1.50 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 38 per night
  • Nearby parking fee: AUD 38 per day (755 ft away)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.50 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ultimo Hotel Sydney
Ultimo Hotel Haymarket
Ultimo Haymarket
The Ultimo Hotel
The Ultimo Haymarket
The Ultimo Hotel Haymarket

The Ultimo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 530 out of 1001 reviews
Rating 8 - Good. 351 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Seamus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Vasilios

Stayed 1 night in Aug 2025

10/10 Excellent

Ant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great Hotel and staff - but lots of noisy building work going on while we were there and the lifts were out of order. Also had to request the air conditioning to our room was turned on each day.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Tasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Arnav

Stayed 3 nights in Jun 2025

6/10 Okay

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Sussan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great service even though lifts were out staff were amazing
Stayed 2 nights in Jul 2025

10/10 Excellent

Katherine

Stayed 1 night in Jul 2025

10/10 Excellent

Fedelesi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very accessible to all places we want to go to. Very friendly staff,esp Frenjesco.
Stayed 1 night in Jul 2025

10/10 Excellent

Salote

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay in your hotel .All your workers are amazing.Frenjesco made our stay more beautiful n enjoyeable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, clean, and a comfy bed!

The Ultimo was a perfect spot for us as we arrived in Sydney for a few days from the US. The location was in a neighborhood that had restaurants open late and was easily walkable. Mass transit was very easy to access. The room was clean and comfortable. We would easily stay there again.
Stayed 2 nights in Jul 2025

8/10 Good

Anthony

Clean room, and good location.
Stayed 1 night in Jul 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great.
Stayed 1 night in Jul 2025

2/10 Terrible

Michelle

Liked: Cleanliness
Disliked: Property conditions & facilities
The elevator wasn’t working. Which the
Stayed 1 night in Jul 2025

6/10 Okay

Man Kit

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
My room (rm no 202) was next to the staircase on the top level. There was construction work taking place on the stairs, which started at 7 a.m. and woke my family up every morning. We couldn’t get the rest we expected. In addition, although the room appeared tidy, we found some cockroaches, and the towels had some stains. Early Morning Noise and Unexpected Pests
Stayed 4 nights in Jul 2025

10/10 Excellent

Cristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was excellent with friendly happy staff to welcome us . Room was lovely and clean . Bed was super comfortable . We were upgraded on arrival for some reason with no extra cost . So close to Central, Darling Harbour China town and everything else in the centre of Sydney .. fantastic food on your doorstep. Great old building made modern and super comfortable .
Stayed 1 night in Jun 2025

2/10 Terrible

Khi Mun Loong

Stayed 7 nights in May 2025

8/10 Good

Sussan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a little difficult with a small tired 5 year old going up and down the stair due to no lift and the room was so tiny that we had to eat on the bed causing more laundry. But I have been going there since 1992 due to its location but they used to be much roomier and easy to get around now they are very small and tight.
Stayed 2 nights in Jun 2025

6/10 Okay

Christy

Liked: Cleanliness
Disliked: Staff & service
Service upon departure was non- existent. No provision in the accesble bathroom to clean up water due to wet room layout, the accessable shower (closest to the windows didnt supply hot water for some reason) Stayed here many times over the past 10 years, and this is the first time that we have been disappointed.
Stayed 1 night in Jun 2025

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025