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Aparthotel

The York by Swiss-Belhotel International

4.5 star property

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Photo gallery for The York by Swiss-Belhotel International

Pool
Front of property – evening/night
Fridge, microwave, stovetop, dishwasher
Penthouse Three Bedroom Apartment | Terrace/patio
Deluxe Studio, 1 Queen Bed | Living area | 32-inch flat-screen TV with satellite channels, TV, DVD player

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Washer
  • Dryer
  • Kitchen
  • Outdoor space

Explore the area

View in a map
5 York Street, Sydney, NSW, 2000
  • Place, King Street Wharf
    ‪7 min walk‬
  • Place, Pitt Street Mall
    ‪7 min walk‬
  • Place, Martin Place
    ‪7 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪13 min drive‬

Room options

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment | In-room dining

Executive Two Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • 160 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Studio Apartment

Studio Apartment | Living area | 32-inch flat-screen TV with satellite channels, TV, DVD player

Studio Apartment

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | Living area | 32-inch flat-screen TV with satellite channels, TV, DVD player

Three Bedroom Apartment

  • 160 sq m
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for One Bedroom Apartment

Minibar, in-room safe, individually decorated, individually furnished

One Bedroom Apartment

  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Three Bedroom Apartment

Executive Three Bedroom Apartment | Private kitchen | Fridge, microwave, stovetop, dishwasher

Executive Three Bedroom Apartment

  • 160 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Penthouse Three Bedroom Apartment

Penthouse Three Bedroom Apartment | Living area | 32-inch flat-screen TV with satellite channels, TV, DVD player

Penthouse Three Bedroom Apartment

  • 15 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Two Bedroom Apartment

32-inch flat-screen TV with satellite channels, TV, DVD player

Two Bedroom Apartment

  • 160 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

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About this property

The York by Swiss-Belhotel International

Luxury aparthotel with fitness centre and sauna
A fitness centre, a snack bar/deli and a sauna are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include Access to hot tub, self parking and concierge services. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. Guests will appreciate conveniences, such as a washer/dryer and a dining area, while a flat-screen TV with satellite channels and a DVD player provide a bit of entertainment.
The York by Swiss-Belhotel International offers 98 air-conditioned accommodations with washers/dryers and DVD players. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The York by Swiss-Belhotel International. During your stay, you're just a quick walk from Pitt Street Mall. Features include free WiFi in public areas, plus a gym and a snack bar/deli. This luxury aparthotel has 98 apartments over 28 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a dining area
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Within a 10-minute walk of Pitt Street Mall and Martin Place
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. The York by Swiss-Belhotel International offers its guests Access to hot tub, a sauna, and a fitness centre. A library, a terrace, and multilingual staff are also featured at the luxury The York by Swiss-Belhotel International. For a fee, parking is available.

This 4.5-star Sydney aparthotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Pool/Spa

  • Hot tub
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Car hire
  • Secured parking on site (AUD 58 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Babysitting (surcharge)
  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 38 per person
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 60 per day

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • DVD player
  • Library
  • Pay films
  • Stereo
  • TV in common areas

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Computer station
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (51 centimetre high)
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near a train station
  • Near the airport

Things to do

  • Gym
  • Golf lessons nearby
  • Golfing nearby
  • Sailing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 1 building
  • 28 floors
  • 98 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The property charges 2.6 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 23 2025 to February 28 2026 (dates subject to change):
  • Sauna
  • Hot tub
  • Swimming pool
The property will be renovating from 1 July 2025 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Sauna
  • Hot tub
  • Swimming pool
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 38 per person
  • Secured self-parking fee: AUD 58.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 2.6 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Upon check-in, the hotel will obtain a pre-authorization by credit card for the amount of accommodation, with an AUD 50 per day security bond (to cover incidental charges). Release of this pre-authorization is dependent on individual banks and takes up to 3 weeks to process.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

York Swiss-Belhotel International
York Swiss-Belhotel International Hotel
York Swiss-Belhotel International Hotel Sydney
York Swiss-Belhotel International Sydney
York Swiss-Belhotel International Apartment Sydney
York Swiss-Belhotel International Apartment
York Swiss-Belhotel International Apartment Sydney
York Swiss-Belhotel International Apartment
York Swiss-Belhotel International Sydney
York Swiss-Belhotel International
Apartment The York by Swiss-Belhotel International Sydney
Sydney The York by Swiss-Belhotel International Apartment
The York by Swiss-Belhotel International Sydney
The York by Swiss Belhotel International
Apartment The York by Swiss-Belhotel International
York Swiss Belhotel Sydney

The York by Swiss-Belhotel International Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1172 out of 2530 reviews
Rating 8 - Good. 938 out of 2530 reviews
Rating 6 - Okay. 269 out of 2530 reviews
Rating 4 - Poor. 98 out of 2530 reviews
Rating 2 - Terrible. 53 out of 2530 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sing Kok

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Big room with amenities
Stayed 5 nights in Aug 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location close to many attractions. Very comfortable and large apartment. It was a bit older but very clean. Staff were very responsive and helpful. Would definitely stay next time in Sydney.
Stayed 3 nights in Aug 2025

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
Great lobation and room size with laundry kitchen and lounge/ dining but 10 am check out time does not work on a Sunday - other than that great
Stayed 2 nights in Sep 2025

10/10 Excellent

Lachlan

Stayed 1 night in Sep 2025

6/10 Okay

Allison

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was disappointed to find out once at the property there was no pool no spa and no sauna access due to works being done on the outside of the building. August - December no access guests should be notified about the inconvenience specifically as I stayed on the weekend of the Sydney Marathon. You pay a lot of money for a great hotel and for the hotel not to provide these services was really disappointing and frustrating.
Stayed 3 nights in Aug 2025

6/10 Okay

Robyn

Travelled with group
Stayed 4 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great location central to circular quay and light rail.
Stayed 1 night in Sep 2025

4/10 Poor

Roderick

Business traveller
Disliked: Cleanliness
Stayed 1 night in Aug 2025

4/10 Poor

Adelaida

Disliked: Property conditions & facilities
You sent me an email about this hotel reservation indicating they will be under construction and repairing things and for that reason the Pool and the hot tub will be close. I decided to cancel but you sent me another message when you mentioned that the construction and repairing it was postponed for later in September. The thing is when I asked in the front desk about the hot tub they told me that those facilities were close due the work at that moment. I showed her the E mail you sent me that indicated otherwise and she told me how sorry she was for what it was happening and she took a picture y said she would report it the situation to the manager. Never he contacted us. The worst it was the Saturday 29th when we came back for the all day excursion and we entered to our room we found a open condom on the nightstand next to our bed. Immediately I went to reception desk and letting know what we found …that it was inaceptable…who was in our room having sex during we were out…? The guy it was speechless…he told me the only thing he can do at the moment is given us a new clean room and breakfast free and he will going to inform the manager and for sure he will be contact us, never happened even I asked for him on Monday, he just told the receptionist, he was working on it, This situation it is Unbelievable never happened a such a thing to us in any hotel and we are travelers, let’s ASAP what you are going to do or we are going to proceed a legal case.
Stayed 6 nights in Aug 2025

10/10 Excellent

Xiaoqun

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Clare

Travelled with family
Liked: Cleanliness, room comfort

Great location and size but needs updating.

Great location and good size / layout for our family of 4. Beds were comfortable and unit was clean. However the furniture and bathrooms need updating and the noisy windows replacing although I understand the windows are being replaced imminently.
Stayed 3 nights in Aug 2025

6/10 Okay

??

Travelled with family
Liked: Amenities
Disliked: Cleanliness
They cleaned our room everyday, but some parts were remained untidy. They didn't vacuum carpets and my husband who has allergy with house dust often struggled with sneezing. The wifi connection wasn't stable. We couldn't use the internet the day before our departure, which made us in trouble. One of three elevators wasn't in good condition. At our departure it stopped suddenly when we were riding inside with our luggage, and stayed unmoved for a couple of minutes. Fortunately we could arrive in time at the station and the airport, but with this experience we got worse impression to the hotel.
Stayed 5 nights in Aug 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, amenities
Hotel is a little tired but really liked having full kitchen, washing machine, etc. Makes longer stays very easy
Stayed 3 nights in Aug 2025

8/10 Good

kaylene

Business traveller
Liked: Cleanliness, property conditions & facilities
spacious and private but a bit dated. It had everything one needs , even own washing machine. Pool was closed due to renovations. Good aircon and quiet at night. Overall I was happy with the property and is very close to public transport
Stayed 2 nights in Aug 2025

6/10 Okay

Leanne

Liked: Cleanliness
Disliked: Amenities
If you can look past the cracked sink, parts falling off walls and strange water leaks then you can enjoy it. Place hasn’t been updated since Bob Hawke was PM. Such a shame ‘cause it’s a great size apartment, in a good location and overall, comfortable. If the owners didn’t use every cheap fix to keep it functioning then it might look like someone cared. Overall, it’s just tired and sad. Am sure the hotel chain has already been given this feedback many times.
Stayed 3 nights in Aug 2025

6/10 Okay

Pauline

Could do better

There is nowhere to park while you check in.. I expected a drive through at the fro t of hotel, but no.. nowhere. Parking is around the other side of the block and a key is needed to get in. I made a 1 night booking and then decided (some weeks ago) to stay 2 nights so made another 1 n booking online and sent an email asking to keep bookings together in same room. I reminded staff on check in but still got a phone call telling me I needed to check out. Then had to muck around getting keys extended etc (which shows she definitely didn’t listen to me on checkin or see notes) We had breakfast booked as part of package but didn’t realise it was at a totally different hotel which required 3 traffic lights to wait for to walk there each way. We were not given breakfast vouchers or explained this but when I asked, was told to come each morning and get a voucher. This then meant lining up at reception each morning.. cannot see why they could not be given on check in. The toilet is behind the bathroom door and ok for use with the door closed but dangerous for your feet if you are on it and someone else enters bathroom. I had a bath, only to realise that there was no soap, bath gel, shampoo, conditioner etc down there and could not bring from shower as they are fixed. Only 4 small milk portions in fridge.. you need 2 to have one coffee, so that was only one cup each. Staff seem flustered and because of this did not come off as friendly or welcoming. Good location for our appointment.
Stayed 1 night in Aug 2025

8/10 Good

Mei

Liked: Cleanliness
Friendly staff, location is good, transport nearby
Stayed 4 nights in Aug 2025

8/10 Good

Dabby, Northridge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and very convenient to have your own laundry and with kitchen
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael, Seattle

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Close to train and numerous shops and restaurants.
Stayed 3 nights in Jul 2025

10/10 Excellent

Hakjin

Stayed 2 nights in Jul 2025

10/10 Excellent

LYNNE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place for a family to stay. Close to everything. We found the parking lot to be confusing, but everything else was great. I love that the rooms had windows and balconies that we could open.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, room comfort
Was a spacious and comfortable apartment. The only let down was that the wifi didn’t work
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great accomodation. Easy walk to everything. Highly recommend
Stayed 1 night in Jul 2025

10/10 Excellent

william

Travelled with family
Liked: Cleanliness, room comfort

Pleasant stay

Comfortable
Stayed 18 nights in Jul 2025

10/10 Excellent

william

Travelled with family
Liked: Cleanliness, room comfort
5th visit for a 3 week stay in 2 years. Always comfortable.
Stayed 3 nights in Jul 2025