The property manager, Nomadics, required a video of my face turning side to side. I found this to be very intrusive. This was in addition to a photo of gov’t id. The house was nice but old with a definite old house odor. The air fresheners didn’t quite cut it. Kitchen had the basics with coffee, tea, condiments, much appreciated though we didn’t need them this trip.We had some trouble with batteries which was resolved quickly.