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Syracuse Grand

2.5 star property

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Superior Double Room, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, desk, laptop workspace
Indoor pool
LCD TV
Free daily buffet breakfast
Reception

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
136 Transistor Pkwy, Liverpool, NY, 13088
  • Place, Hopkins Road County Park
    ‪10 min walk‬
  • Place, Onondaga Lake Park
    ‪1 min drive‬
  • Place, Lake Onondaga
    ‪1 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Refrigerator

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Refrigerator

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, Refrigerator

Standard Double Room, Refrigerator | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Double Room, Refrigerator

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, Refrigerator & Microwave

Superior Double Room, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Superior Double Room, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Superior Single Room, Refrigerator & Microwave

Superior Single Room, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Superior Single Room, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, Refrigerator

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Room, Refrigerator

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Randolph Hotel Liverpool/Syracuse/Airport West, Trademark
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
3.3 out of 5, 1,003 reviews
The price is CHF 64
includes taxes & fees
5 Mar - 6 Mar
Randolph Hotel Liverpool/Syracuse/Airport West, Trademark

About this property

Syracuse Grand

An indoor pool, a 24-hour fitness centre and Access to hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
Syracuse Grand offers 61 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

This Liverpool hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 14 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Syracuse Grand gets good marks from our customers. During your stay, you'll be within walking distance of Hopkins Road County Park. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the breakfast and the clean guestrooms
  • 6 minutes by car from Destiny USA and 8 minutes from Armory Square
  • Cats and dogs welcome for a fee (restrictions apply)
Syracuse Grand offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 900 square feet (84 square metres) and includes conference space. The business-friendly Syracuse Grand also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Liverpool hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 900 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • No lift
  • Roll-in shower (122 centimetre wide)

More

  • 2 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 11:30 AM and 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day (maximum USD 100 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day (maximum USD100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Liverpool Syracuse & Suites

Syracuse Grand Reviews

Reviews

6.6
Rating 10 - Excellent. 255 out of 1003 reviews
Rating 8 - Good. 230 out of 1003 reviews
Rating 6 - Okay. 196 out of 1003 reviews
Rating 4 - Poor. 151 out of 1003 reviews
Rating 2 - Terrible. 171 out of 1003 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Tamarah

Stayed 1 night in Dec 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet hotel. Got very sick though idk if it was from the heat vents or room or hot tub,but trying to kick the cold now. Haven’t been this sick in years!
Stayed 1 night in Nov 2025

10/10 Excellent

Monica

Stayed 1 night in Nov 2025

6/10 Okay

Catherine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was very courteous; they were the best part of the trip. Room was clean and bed comfortable. Other guests on the hall were smoking pot all night; the smell seeped into the room and kept us up. Breakfast was terrible; stale bagels and stale muffins. Despite this, we would try staying there again.
Stayed 1 night in Nov 2025

8/10 Good

Shimmareeyau

Stayed 1 night in Nov 2025

8/10 Good

Trisha

Stayed 1 night in Nov 2025

2/10 Terrible

Victoria

Disliked: Cleanliness, property conditions & facilities
The staff was friendly but the property was very dated. Stains on beds, floor in room was dirty, no hot water, breakfast was disgusting. Pool was clean and hot tub was dirty. So much chlorine in the pool my sons eyes got swollen. This place needs serious updating.
Stayed 1 night in Nov 2025

6/10 Okay

Lori

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Room was a nice size and linens seemed clean, but headboard was dirty…yuck. The bathroom unfortunately was not clean at all. There was ball of hair on the floor, dirt all piled up in the corners, white stuff dripping down the door. Eww! The breakfast was decent, but coffee was Luke warm and there was not a lot of selection of heathy choices.
Stayed 1 night in Nov 2025

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great , hot tub was only 78 degrees though
Stayed 4 nights in Nov 2025

8/10 Good

Katrina

Travelled with family
Liked: Staff & service, room comfort
The hot tub and pool were a good temperature.. It could have used a bit of cleaning. The pool area is very very very loud. And you can hear people above you walking around. You couldn't see the bottom of the pool and I kept stepping on stuff. The room was nice but it could use some upkeep I'm not picky so I was satisfied with my stay and had a great time, but if I was more picky I might have struggled with the upkeep
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Travelled with group
We really enjoyed our stay the only down side was that it was a holiday and I didn’t realize that breakfast was over at 9:00. It was technically a weekday. They did let us have yogurt, apples and coffee.
Stayed 1 night in Nov 2025

6/10 Okay

Avrohm

Liked: Amenities, property conditions & facilities
Credit card machine wasn’t working they needed to manually put in the numbers
Stayed 1 night in Nov 2025

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We had to wait for someone to get to the front desk but the check in was smooth Unfortunately the hot tub was out of order
Stayed 1 night in Nov 2025

6/10 Okay

Angel

Stayed 2 nights in Nov 2025

8/10 Good

Chantal

Stayed 1 night in Nov 2025

4/10 Poor

Daniel

Travelled with family
Disliked: Amenities, property conditions & facilities
Unfortunately the hot tub was not working. The hot tub was actually the deciding factor between staying here or someplace a bit cheaper, so very upset to find it not operational
Stayed 1 night in Nov 2025

8/10 Good

Joshua

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Location made getting around town a breeze.
Stayed 2 nights in Oct 2025

4/10 Poor

Mark

Travelled with partner
Disliked: Amenities
Dated room. Tile in bathroom broken and moldy. Hot tub/spa inoperative
Stayed 1 night in Oct 2025

10/10 Excellent

Tara

Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort
Our room needed to be cleaned better. There were stains in the wall, floor, and couch.
Stayed 1 night in Oct 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and breakfast were nice
Stayed 2 nights in Oct 2025

8/10 Good

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Judith

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room they gave us was filthy, the bathroom in a disgusting state. The next room was missing soap, towels, tissues, & the phone was broken. The toilet pedestal was not firmly anchored into the floor, it was dangerous to sit on.The staff appeared confused by our requests for better service. We explained the problems several times and got mostly incomprehension (this was not due to a language problem). We left for our meeting and on our return there was a dirty rubber glove in the bathroom but not change in the situation. Attempts to get access to the manager were unsuccessful. I would recommend that no one stay at this place.
Stayed 2 nights in Oct 2025

8/10 Good

Delfina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place to stay
Stayed 1 night in Oct 2025