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Collegian Hotel & Suites, Trademark Collection by Wyndham

3.5 star property
VIP Access

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Photo gallery for Collegian Hotel & Suites, Trademark Collection by Wyndham

Relax in the spacious lobby with a comfortable sectional sofa and ample seating options.
Enjoy a drink at the bar with comfortable seating and a wide selection of beverages.
Relax in our spacious lobby, featuring a comfortable seating area and a welcoming reception desk.
Relax in our spacious lobby, featuring a cozy seating area with sofas and armchairs, a fireplace, and large windows with outdoor views.
Experience the grandeur of our lobby, featuring a high ceiling, central chandelier, and elegant columns.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
1060 E Genesee St, Syracuse, NY, 13210
  • Syracuse University
    ‪6 min walk‬
  • SUNY Upstate Medical University
    ‪8 min walk‬
  • JMA Wireless Dome
    ‪16 min walk‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Relax in a stylishly designed room with a comfortable bed, sofa, and desk, perfect for work or unwinding.

Deluxe Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Relax in comfort with a large bed, two nightstands, and a desk area.

Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Relax in comfort with a large bed, two nightstands, and a desk area.

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

7.4 out of 10
Good
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Relax in comfort with a large bed, two nightstands, and a desk area.

Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

9.0 out of 10
Wonderful
(9 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Two single beds with dark headboards and white linens, a nightstand, and a framed picture adorn this cozy space.

Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(45 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Collegian Hotel & Suites, Trademark Collection by Wyndham

Hotel with free airport shuttle, a quick walk to Syracuse University
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a microwave in a common area.
Collegian Hotel & Suites, Trademark Collection by Wyndham offers 73 accommodations with designer toiletries and a hairdryer. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Collegian Hotel & Suites, Trademark Collection by Wyndham's great location gets high marks from our customers. During your stay, you're just a quick walk from Syracuse University. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include a concierge, luggage storage and wedding services
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 10-minute walk of Syracuse University and Crouse Hospital
  • Free airport shuttle service
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. The business-friendly Collegian Hotel & Suites, Trademark Collection by Wyndham also features coffee/tea in common area, concierge services, and a fireplace in the lobby. A roundtrip airport shuttle is free (available on request). Parking is available for a fee.

This Syracuse hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 10:00 AM.
SALT Restaurant & Bar – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:00 AM to 10:30 PM at scheduled times and on request
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 14 to 32 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SALT Restaurant & Bar

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (81 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 8:00 AM

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay (maximum USD 100 per stay), plus a deposit of USD 50 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 14.00 to 32.00 per person
  • Uncovered self-parking fee: USD 10 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay (maximum USD100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Collegian Hotel & Suites, Trademark Collection by Wyndham offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Genesee Grande
Genesee Grande Hotel
Genesee Grande Hotel Syracuse
Genesee Grande Syracuse
Genesee Hotel
Hotel Genesee
Golden Tulip Syracuse
Scholar Hotel Syracuse
Genesee Grande Hotel Suites
Collegian Hotel & Suites, Trademark Collection by Wyndham Hotel

Collegian Hotel & Suites, Trademark Collection by Wyndham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 454 out of 1050 reviews
Rating 8 - Good. 229 out of 1050 reviews
Rating 6 - Okay. 187 out of 1050 reviews
Rating 4 - Poor. 95 out of 1050 reviews
Rating 2 - Terrible. 85 out of 1050 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom is really tiny, the toilet is very low. My
Stayed 2 nights in May 2025

2/10 Terrible

Tammy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk attendant was beyond rude. I have never been spoken to the way this woman spoke to me. I would never recommend this facility just based on first impression of the building then the horrible customer service if you even want to call it that. Just horrible.
Stayed 2 nights in May 2025

10/10 Excellent

Lieta

Stayed 1 night in May 2025

6/10 Okay

Edward

Liked: Staff & service
Disliked: Cleanliness
I found SEVERAL long dark hairs in my bed. It gave me the absolute sense that the cleaning service DID NOT change the bed sheets after the previous guest. That was really unnerving, and it felt unsanitary. In addition, the hotel had prison-style shampoo/conditioner/body wash on the wall, and there was no shampoo. I always prefer individual bottles, and thankfully I keep a johnson's baby shampoo travel bottle for situations like this. I spent $200 for one night, but would compare the cleanliness to a Motel 6. On the other hand, the receptionist in the lobby was very nice.
Stayed 1 night in May 2025

4/10 Poor

Peggy-Sue

Disliked: Cleanliness, amenities, property conditions & facilities
Basement room was damp and musty. Dog barking in a nearby room. Outdated rooms.
Stayed 1 night in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Decent property. Very close to Syracuse U. Lobby looks recently redone. Room was OK. Maybe redone several years ago so not old. Not a bad place if you are passing through or want a lesser priced option for visiting the university or going to the Syracuse Mets.
Stayed 1 night in May 2025

10/10 Excellent

Sheila

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a good location. The staff was friendly and helpful. The best part of hotel is dining and shuttle service.
Stayed 1 night in May 2025

10/10 Excellent

Zhaoming

Liked: Amenities
No comment
Stayed 1 night in May 2025

6/10 Okay

Sarah

Hotel was ok. Room had an odor. Probably won’t stay there again.
Stayed 1 night in May 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place to stay if you are need of any of the university or hospital facilities in Syracuse.
Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Brings back of dorm room memories

Broken AC, no air circulation turned off due to loud clicking sound, rip bed sheet, other had multiple hair and stain spots on comforter.
Stayed 1 night in Apr 2025

4/10 Poor

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly, but our shower didn’t work, tv didn’t work, room smelled like smoke and the shower wasn’t clean. On the upside, Great, easy parking and lovely lobby, super convenient to Syracuse University.
Stayed 1 night in Apr 2025

10/10 Excellent

Jean

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The room was visibly clean but there was a musty odor. Also the heat register was not working- only A/C. The hotel did respond to this concern very promptly but couldn’t repair so offered us a space heater. We switched hotels for our second night in town due to the smell.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Room comfort

Avoid

The building doesn't look like the pictures at all. AC was broken. No free breakfast- was refused at the hotel restaurant who tried to charge me 14.99 for a garbage continental breakfast. The redeeming quality was proximity to JMA Dome. Thats it.
Stayed 1 night in Apr 2025

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Samuel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs

Room was not ready until after 4, check in was at 3. Room was very hot, over 80 degrees and I was told AC could not be turned on due to age of building. Cold water did not work and there were stains on the bedding. Paid over $600 and I can honestly say it was the worst hotel I have ever stayed at.
Stayed 1 night in Apr 2025

2/10 Terrible

Timothy

Travelled with family
The air conditioner didn't work when I arrived, another party I was traveling with also had an air conditioner that did not work in their room. The staff assured us that they just needed time to cool. Hours later we returned only to find the room was even warmer, between 75-80 degrees. When I complained I was told they couldn't move me to another room because none where available and I was offered a fan. I left and drove home. I paid over $600 for this sh*t show.
Stayed 1 night in Apr 2025

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Easy location to campus. Property is beat up a bit.
Stayed 1 night in Apr 2025

2/10 Terrible

Rachel

Stayed 1 night in Apr 2025

10/10 Excellent

Stacey

Stayed 1 night in Apr 2025

4/10 Poor

Kenneth

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Couldn’t check in due to IT problem, received room key the morning we checked out, TV didn’t work for part of stay due to IT problem, no gym as advertised, no complementary breakfast as advertised so had to rush in the morning to find alternative, no body wash in shower. Unimpressive.
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Stayed 1 night in Apr 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and clean. Staff was awesome. Very convenient location
Stayed 2 nights in Apr 2025

10/10 Excellent

Jodi

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The check in receptionist was lovely. We chose this hotel because it was close to Syracuse Univ, where my daughter was visiting, all within walking distance. But we noticed the room was too warm. After checking in about 5pm, we learned finally at 9:30pm (when our room was now 80 degrees) from the night staff that the AC didn’t work in the hotel so we had to find another hotel 15 minutes away at a far higher price since it was last minute. (I had booked this hotel months ago.) Very inconvenient.
Stayed 1 night in Apr 2025

10/10 Excellent

Tejal

Stayed 2 nights in Apr 2025