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Comfort Inn & Suites Syracuse-Carrier Circle

2.5 star property

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Photo gallery for Comfort Inn & Suites Syracuse-Carrier Circle

Lobby
Lobby
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Gym
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
6491 Thompson Rd, Syracuse, NY, 13206
  • Place, Syracuse University
    ‪9 min drive‬
  • Place, Destiny USA
    ‪9 min drive‬
  • Place, JMA Wireless Dome
    ‪10 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(64 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.2 out of 10
Very good
(60 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade) | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Inn & Suites Syracuse-Carrier Circle

Hotel with free breakfast, in the vicinity of Syracuse University
Along with a fitness centre, this hotel has coffee/tea in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Comfort Inn & Suites Syracuse-Carrier Circle offers 107 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Comfort Inn & Suites Syracuse-Carrier Circle gets good marks from our customers. During your stay, you'll be within walking distance of Brooklawn Golf Course. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 8 minutes by car from The Oncenter and 8 minutes from Landmark Theatre
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 344 square feet (32 square metres) and includes conference space. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Comfort Inn & Suites Syracuse-Carrier Circle. Free self parking is available.

Smoking is allowed in designated areas at this Syracuse hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 344 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per day
  • Maximum 2 (weight limit: 70 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Carrier Circle
Comfort Inn Carrier Circle
Comfort Inn Carrier Circle Hotel
Comfort Inn Carrier Circle Hotel Syracuse
Comfort Inn Carrier Circle Syracuse
Comfort Inn Circle

Comfort Inn & Suites Syracuse-Carrier Circle Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 476 out of 1132 reviews
Rating 8 - Good. 334 out of 1132 reviews
Rating 6 - Okay. 163 out of 1132 reviews
Rating 4 - Poor. 78 out of 1132 reviews
Rating 2 - Terrible. 81 out of 1132 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

ALVA

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taylor at the front desk was absolutely wonderful — friendly, professional, and incredibly helpful. She made our check-in process seamless and provided exceptional service throughout. A great first impression of the hotel.
Stayed 1 night in Jul 2025

4/10 Poor

Patricia

Disliked: Cleanliness, staff & service

Poor

Our room was ready upon check in, however we found the property dirty and in need of updates. Shower hardware falling off etc
Stayed 1 night in Jul 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpfull. Check in was fast and easy. Can’t wait for breakfast! I have not found anything that I did not like.
Stayed 1 night in Jul 2025

6/10 Okay

Nicole

They might be struggling as they remodel. Neither of the rooms had hot water (they switched us after we said something). Some of the lights would not turn on and i tried to charge my phone but the plug did not work. Had to search for one that did. The remodelled rooms look nice though and the bed was very comfy.
Stayed 1 night in Jul 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great except for the hot food or breakfast. The sausages were cooked in some type of aus jus. The homefries and eggs I believe come in a big milk carton. They just aren't very good . The cold items were very good.The sausages need to actually be cooked
Stayed 4 nights in Jul 2025

10/10 Excellent

Tongsheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time staying there
Stayed 1 night in Jul 2025

6/10 Okay

Robert

Stayed 1 night in Apr 2025

6/10 Okay

Pamela

Travelled with family
We had to wait for a person to appear at the front desk to check us in. She was lovely though once she appeared. There were no dressers in the room for clothes but a strange empty “room” outside the bathroom with nothing in it. The room is not serviced unless you stay more than two nights, yet we were not made aware of this. Our keys did not work when we returned to the hotel and again there was no one at the desk to fix them when we went to the check in desk to have them fixed. The bed and pillows were comfortable and the AC worked well.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Our flight was delayed and when I called to make the hotel aware we would be checking in after midnight, the receptionist was understanding, polite, and helpful. Overall, it was a very quick sleep and go visit, but we would absolutely recommend the Comfort Inn & Suites Syracuse-Carrier Circle to future Syracuse travelers!
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice and clean place to rest

What you would expect from a comfort inn.
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience!

Great location just 12 minutes from the airport. Staff was pleasant, service was great, the cleanliness was great and very comfortable room. Breakfast was good and started nice and early to allow us to eat before heading to the airport. Will definitely stay again.
Stayed 1 night in Jul 2025

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is great.
Stayed 1 night in Jul 2025

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and friendly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Sherry

Stayed 1 night in Jul 2025

6/10 Okay

Larry

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location. It just looks very tired.
Stayed 1 night in Jul 2025

2/10 Terrible

JOHN H

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Two days the room was not clean. complain to front desk.
Stayed 5 nights in Jul 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly Clean rooms Breakfast was good
Stayed 3 nights in Jul 2025

4/10 Poor

peter

Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Front desk staff were very friendly, room was very clean, breakfast in the morning was great! Would rate higher if I could.
Stayed 1 night in Jul 2025

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff but some disappointments

Room at first glance looked fresh and clean and for the most part it was. Curtains were dingy and terribly wrinkled. Hair on bathroom floor, TV remote didn't align with what channel was, room was rather warm, but hallways were awfully hot Cereals were mixed (and stale) in hopper. Peanut butter was so old oil popped out container and onto my blouse. Only trix yogurt, coffee tasted instant
Stayed 1 night in Jul 2025

8/10 Good

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great! Clean and comfortable. The only negative was no hair dryer in our room. I would stay here again
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Stayed 1 night in Jul 2025

10/10 Excellent

lonnesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was,perfect stay amd reasonable
Stayed 5 nights in Jun 2025

2/10 Terrible

Douglas

Disliked: Cleanliness, property conditions & facilities
Called expedia to cancel and get refund. Property is discustingly dirty and strange people hanging around outside the property. Felt unsafe. Expect refund, not up to Expedia standards. Went to a different hotel.
Stayed 1 night in Jul 2025