Courtyard Syracuse Downtown At Armory Square

3.0 star property

Choose dates to view prices

Photo gallery for Courtyard Syracuse Downtown At Armory Square

View from property
Lobby
1 bedroom, premium bedding, desk, iron/ironing board
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking available
  • Gym

Explore the area

Map
300 West Fayette Street, Syracuse, NY, 13202
  • Armory Square
    ‪2 min walk‬
  • Landmark Theatre
    ‪5 min walk‬
  • Destiny USA
    ‪3 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(24 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • 55 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 55 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About this property

Courtyard Syracuse Downtown At Armory Square

Hotel with an indoor pool, near Syracuse University
This smoke-free hotel features an indoor pool, a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Courtyard Syracuse Downtown At Armory Square offers 102 accommodations with coffee/tea makers and designer toiletries. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Courtyard Syracuse Downtown At Armory Square. During your stay, you're just a quick walk from Armory Square. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at The Bistro
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Just a 3-minute drive from Syracuse University and a few minutes from Destiny USA
Courtyard Syracuse Downtown At Armory Square offers its guests an indoor pool and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

The business-friendly Courtyard Syracuse Downtown At Armory Square also features coffee/tea in common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Parking is available for a fee. A complete renovation of Courtyard Syracuse Downtown At Armory Square was completed in April 2024.

This 3-star Syracuse hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
The Bistro – This restaurant specialises in American cuisine and serves breakfast, dinner and light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 19 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 2.50 to 9 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Health club
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Wheelchair-accessible parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2013
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - April 2024
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 2.50 to 9.00 per person
  • Covered self-parking fee: USD 19 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Armory Square
Courtyard Armory Square Hotel
Courtyard Armory Square Hotel Syracuse Downtown
Courtyard Syracuse Downtown Armory Square
Courtyard Syracuse Downtown Armory Square Hotel
Courtyard Syracuse Downtown At Armory Square Hotel
Courtyard Syracuse Downtown At Armory Square Syracuse
Courtyard Syracuse Downtown At Armory Square Hotel Syracuse

Courtyard Syracuse Downtown At Armory Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 321 out of 611 reviews
Rating 8 - Good. 185 out of 611 reviews
Rating 6 - Okay. 56 out of 611 reviews
Rating 4 - Poor. 32 out of 611 reviews
Rating 2 - Terrible. 17 out of 611 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, amenities
Nice place and very nice staff
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good local bars and restaurants
Stayed 1 night in Mar 2025

6/10 Okay

THORNA

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The location is amazing for a visit to Syracuse University, but the front desk staff one person in particular just wasn't helpful every time she was approached via phone or in person. When asked to check in 3-4hrs early coming off a redeye, her immediate response was no. I responded the hotel isn't sold out so why not. She responded well a room may not be ready. Which absolutely makes no sense, if the hotel isn't sold out..Then when I called down and informed whomever answered the phone that I was ready for our room to be cleaned, I was told by the her that I can't have my room cleaned today. When I said I informed them last night that I would like to have my room cleaned, which you have to do, due to covid...although covid has come and gone... she told me one minute and put me on hold. Then came back and said ok, I see your on the list. The appropriate thing to do is check the list first oppose to just telling me no. I want nothing to do with anyone with that type of disposition. On a 3rd attempt to ask about a place for brunch on Sunday, I wanted to get her opinion and the hours of the place and no help there either. In fact she said she doesn't do that type of service and I said what like concierge and she said yes. I understand this isn't 4 Seasons, but no one like this should be working in hospitality..period! If Syracuse is our school, I will never stay at this hotel again..NEVER!
Stayed 2 nights in Feb 2025

10/10 Excellent

Bert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds can use some work. Very hard and pillows have zero support. Otherwise stay was first class.
Stayed 1 night in Mar 2025

8/10 Good

cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Tanya G

Travelled with family
Nice property. Easy check-in.
Stayed 1 night in Mar 2025

6/10 Okay

Carlos, Palm beach gardens

Travelled with family and small children
Liked: Cleanliness, staff & service
I liked the proximity to airport. I didn't like that housekeeping didnt attend our room and when we asked for coffee cups and towels we were told there was no staff to provide the service we would have to go get it ourselves. We called front desk at 7:30am
Stayed 2 nights in Feb 2025

10/10 Excellent

joshua

Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Stayed 2 nights in Jan 2025

6/10 Okay

Kurt

Stayed 2 nights in Jan 2025

4/10 Poor

Kurt

Travelled with partner
Plowing woke us up 1230am, noisy room neighbor woke us again from 230am until 530am.
Stayed 2 nights in Feb 2025

8/10 Good

Niloufar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Ana Luiza

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Dec 2024

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A favorite hotel for us.

Excellent customer service and rooms are super clean and comfortable. One of our favorite hotels.
Stayed 1 night in Dec 2024

10/10 Excellent

Danielle

Stayed 1 night in Sep 2024

4/10 Poor

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

The staff were great but….

I asked for a handicapped accessible room with a shower and a couch which is what I thought I had. When we arrived we were given a room with a tub. I had surgery last year which made it impossible to get in a tub or sleep in a bed. The staff were great and immediately got me a room with an accessible shower. But I asked if it had a couch and was assured that there was one. There was not. I was unable to sleep in the chair that was there and unable to sleep in the bed. It is now 3:00 am and my husband is having surgery in 5 hours. This is not going to be a good day.
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Hitomi

Stayed 1 night in Dec 2024

10/10 Excellent

Mbye

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for all downtown Syracuse business
Stayed 1 night in Dec 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

2/10 Terrible

Heidi

Stayed 1 night in Dec 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
New, fresh, clean.
Stayed 1 night in Oct 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The room was almost perfect. The platforms of the beds were squeaky enough that it would wake up others in the room. But aside from that the parking was fine, the reception was great, the room comfortable (the heating/cooling vent was high on the wall and made very little noise). It can get noisy outside due to bars and restaurants, but we prepared for that with our noise machine and earplugs. We had a wonderful view of the city. We'd stay there again.
Stayed 1 night in Nov 2024