See all properties

The Craftsman Inn & Suites

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for The Craftsman Inn & Suites

Lunch and dinner served, American cuisine
Lunch and dinner served, American cuisine
Lobby
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7300 E Genesee Street, Fayetteville, NY, 13066
  • Place, Towne Center Mall
    ‪8 min walk‬
  • Place, Old Erie Canal Historic State Park
    ‪13 min walk‬
  • Place, Green Lakes State Park
    ‪2 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 2 Queen Beds

9.2 out of 10
Wonderful
(41 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed

Signature Suite, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Signature Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(76 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Roll-in Shower

Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 1 King Bed, Roll-in Shower

9.2 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Roll-in Shower

Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 2 Queen Beds, Roll-in Shower

9.0 out of 10
Wonderful
(6 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Junior Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Indoor pool
Hampton Inn & Suites Cazenovia
Cazenovia
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 879 reviews
The price is CHF 93
includes taxes & fees
3 May - 4 May
Hampton Inn & Suites Cazenovia

About this property

The Craftsman Inn & Suites

This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and conference space. Change of towels is available on request
The Craftsman Inn & Suites offers 89 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 55-inch LCD televisions come with premium cable channels.

This Fayetteville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at The Craftsman Inn & Suites gets high marks from our customers. During your stay, you're just a quick walk from Towne Center Mall. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at The Craftsman Wood Grille
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort, cleanliness and comfy beds
  • 13 minutes by car from Syracuse University and 12 minutes from The Oncenter
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 2025 square feet (188 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly The Craftsman Inn & Suites. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Fayetteville hotel.

Guests are served a free continental breakfast daily from 6 AM to 10 AM.
The Craftsman Wood Grille – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Craftsman Wood Grille

Things to do

  • 24-hour gym
  • Evening entertainment

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2,025 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 5 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Craftsman Fayetteville
Craftsman Inn
Craftsman Inn Fayetteville
Craftsman Inn Conference Center
The Craftsman Inn & Suites Hotel
The Craftsman Inn & Suites Fayetteville
The Craftsman Inn & Suites Hotel Fayetteville

The Craftsman Inn & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1033 out of 1382 reviews
Rating 8 - Good. 232 out of 1382 reviews
Rating 6 - Okay. 78 out of 1382 reviews
Rating 4 - Poor. 22 out of 1382 reviews
Rating 2 - Terrible. 17 out of 1382 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Mark

Stayed 1 night in Jan 2026

10/10 Excellent

Barry

Wonderful stay
Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities
I loved, LOVED the Craftsman Inn. It was clean and the service was great. I went there with my parents and sister and stopped for the night. The food was good and the rooms were great. Will go again!
Stayed 1 night in Jan 2026

10/10 Excellent

Douglas

Stayed 1 night in Jan 2026

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Phenomenal 💯
Stayed 1 night in Jan 2026

6/10 Okay

Nina

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was yelled at by a woman in food service. It wasn’t even 10am and she said we’re closing and don’t eat. I was just getting coffee. She was so rude. I’ll never go there again and I sent a lot of people to that hotel. Get rid of that animal!
Stayed 2 nights in Jan 2026

10/10 Excellent

Shahab

Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2026

10/10 Excellent

Andy

Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2026

10/10 Excellent

Trish

Liked: Cleanliness
Always a great experience at the Craftsman!
Stayed 1 night in Jan 2026

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very nice and easy to talk to. Overall ambiance of the hotel was quiet. Would stay here again.
Stayed 1 night in Jan 2026

8/10 Good

Celio

Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca, Herndon

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was cozy and comfortable. I enjoyed breakfast and the fireplace. The restaurant had good food.
Stayed 3 nights in Jan 2026

10/10 Excellent

George

Stayed 1 night in Jan 2026

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities
All of it! I love this place.
Stayed 1 night in Jan 2026

8/10 Good

Manny

Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, nice atmosphere
Stayed 2 nights in Dec 2025

8/10 Good

Sophia

Stayed 1 night in Jan 2026

10/10 Excellent

Yiheng

Stayed 6 nights in Jan 2026

10/10 Excellent

kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great service
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Liked: Property conditions & facilities
Hahshsshs
Stayed 2 nights in Jan 2026

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, lovely restaurant and amenities
Stayed 1 night in Jan 2026

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities
The staff and the room were great. Stopped and had dinner at the restaurant and the food was outstanding.
Stayed 1 night in Jan 2026