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The Craftsman Inn & Suites

3.5 star property
VIP Access

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Photo gallery for The Craftsman Inn & Suites

A spacious restaurant with wooden floors, a central bar area, and multiple seating options.
A modern hotel room with a dining area, kitchenette, and a TV mounted on the wall.
A reception area with a wooden reception desk labeled "The Craftman," a large wall clock, and a refrigerator stocked with beverages.
Exterior
A bar area with wooden floors, metal bar stools, and hanging pendant lights.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7300 E Genesee Street, Fayetteville, NY, 13066
  • Place, Towne Center Mall
    ‪8 min walk‬
  • Place, Old Erie Canal Historic State Park
    ‪13 min walk‬
  • Place, Green Lakes State Park
    ‪2 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 2 Queen Beds

9.2 out of 10
Wonderful
(46 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Signature Suite, 1 King Bed with Sofa bed

A modern hotel room with a sofa, a desk, a kitchen area, and a TV.

Signature Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(6 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(87 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, Roll-in Shower

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Classic Room, 1 King Bed, Roll-in Shower

9.2 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Queen Beds, Roll-in Shower

Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 2 Queen Beds, Roll-in Shower

9.4 out of 10
Exceptional
(8 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Room

A hotel room with a sofa, a bed, a nightstand, a lamp, and a bathroom visible through an open door.

Junior Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Room

A modern hotel room with a dining area, kitchenette, and a TV mounted on the wall.

Executive Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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Exterior
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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 3,125 reviews
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About this property

The Craftsman Inn & Suites

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and conference space. Change of towels is available on request
The Craftsman Inn & Suites offers 89 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 55-inch LCD televisions come with premium cable channels.

This Fayetteville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at The Craftsman Inn & Suites gets high marks from our customers. During your stay, you're just a quick walk from Towne Center Mall. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include 3 meeting rooms, conference space and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds, overall comfort and cleanliness
  • 12 minutes by car from The Oncenter and 12 minutes from Landmark Theatre
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 4000 square feet (372 square metres) and includes conference space. The business-friendly The Craftsman Inn & Suites also features a 24-hour fitness centre, coffee/tea in common area, and laundry facilities. Self parking is free.

This 3.5-star Fayetteville hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.
The Craftsman Inn & Suites has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,000 square feet of conference space

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 5 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Craftsman Fayetteville
Craftsman Inn
Craftsman Inn Fayetteville
Craftsman Inn Conference Center
The Craftsman Inn & Suites Hotel
The Craftsman Inn & Suites Fayetteville
The Craftsman Inn & Suites Hotel Fayetteville

The Craftsman Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1070 out of 1452 reviews
Rating 8 - Good. 246 out of 1452 reviews
Rating 6 - Okay. 86 out of 1452 reviews
Rating 4 - Poor. 29 out of 1452 reviews
Rating 2 - Terrible. 21 out of 1452 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful design, great affiliated restaurant next door.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In town for a college tour, room was nice and hotel was cozy. Would stay again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jon

Great hotel and restaurant.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ryan

Liked: Staff & service, amenities
Disliked: Cleanliness
Awesome staff, great stay
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Only issue we had was parking was limited and handicapped parking is very limited.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and nice rooms
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Awesome place to stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean room. Friendly staff.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is wonderful. There is an excellent variety of food, and Janice went above and beyond to make it a great experience. The room was clean and comfortable. The staff was very helpful.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good and the location and condition of the hotel was excellent. Given the options are on the Thruway or Carrier Circle, this is a a much better choice.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Barry

Wonderful stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room/suite was lovely but lighting was a bit dim. Still, a favorite place to stay while in the Syracuse area. Nice breakfast too.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was accommodating, room was as clean and comfortable.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Pam

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, lovely restaurant and amenities
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, amenities, property conditions & facilities
Accommodations and staff are always a 10+!!!!!!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay here. We booked this hotel on a Monday during a road trip and stayed at a Hilton the following night in another city (which was horrible) . On our way back we were looking for other hotels to book and we were so paranoid about risking and staying at another crap hole we decided to go back to the Crafts man. Friendly staff, clean room and property. It was a no brainer. Would stay again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Shrey

Very enjoyable stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here a few times and it's always clean, pleasant, and enjoyable. The breakfast is small but perfect - fresh bagels and pastries, the waffle maker, cereals. They have hot coffee and tea out all the time and we really appreciate the afternoon pick-up. The rooms are very clean and comfortable. Our favorite part is enjoying a delicious and satisfying steak at the restaurant, then being able to walk to the room. It's just perfect!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lisa

This is a wonderful place to stay while in Syracuse. Room was very nice and bed was incredibly comfortable. The staff was super friendly and helpful. Highly recommended
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, updated. Hallways are old school. All staff we encountered were great and friendly!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Very clean and comfy rooms, hospitable staff, and a good selection for a quick breakfast. I always look forward to staying at The Craftsman Inn!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just very loud. All else was fine.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
Nice place!! Friendly staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

CHINEDU

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff was courteous.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful
Stayed 1 night in Jan 2026