Stayed two nights with my baby and kids the hotel was extremely dirty. Every single space was dirty as if the room had never been cleaned. Layers of dirt all over the room. I got my friend a room and she had the same problem. We both had trash under our beds you could tell that the bottom of our beds had never been cleaned. The pictures online look nice but thatâs not how the hotel looks itâs super old and dirty. We paid a lot of money and it wasnât even worth it. They charge for everything. My friend requested a small bed for her baby and they gave her a mat and she also requested two pillows. We had to pay extra for bed and each pillow. I also wanted two extra towels and had to pay money for them I would not book here ever again. Not a safe place if you have kids.
I called the property to make sure they are wheelchair friendly. They said yes since they have elevator but they didn't mention that there comfort room (CR) was on another level of the room. Hence, it was difficult for our elderly who needed to use the many times the CR.
Priced very reasonable and conveniently located in the downtown sre makes this one of my favorite hotels to stay at. The staff is fantastic and always friendly and accommodating.
I required an early check-in and they took very good care of me. The staff at this hotel is very polite and friendly and do all they can to make you feel comfortable and important.
The staff at this hotel is excellent and always very accommodating. The only issue I have is they really need to fix or upgrade their tv's. They either have bad reception or little yo no volume. Small issue, but overall the hotel and staff are wonderful.