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Trust Hotel

2.0 star property

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Photo gallery for Trust Hotel

Reception
Front of property
Coffee service
Coffee service
Down duvets, desk, blackout curtains, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
No.148 Kangle Street, Zhongxi District, Tainan, 700
  • Place, Zhengxing Street
    ‪1 min walk‬
  • Place, Shennong Street
    ‪4 min walk‬
  • Place, Guohua Street
    ‪6 min walk‬
  • Airport, Kaohsiung (KHH-Kaohsiung Intl.)
    ‪83 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Bathtub

Standard Double Room, 1 Double Bed, Bathtub | Down duvets, desk, blackout curtains, free WiFi

Standard Double Room, 1 Double Bed, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room, 2 Double Beds, Bathtub

Standard Quadruple Room, 2 Double Beds, Bathtub | Down duvets, desk, blackout curtains, free WiFi

Standard Quadruple Room, 2 Double Beds, Bathtub

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Gallery Quadruple Room, 2 Double Beds, Bathtub, City View

Gallery Quadruple Room, 2 Double Beds, Bathtub, City View | Down duvets, desk, blackout curtains, free WiFi

Gallery Quadruple Room, 2 Double Beds, Bathtub, City View

  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Gallery Double Room, 1 Double Bed, Bathtub, City View

Gallery Double Room, 1 Double Bed, Bathtub, City View | Down duvets, desk, blackout curtains, free WiFi

Gallery Double Room, 1 Double Bed, Bathtub, City View

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Elite Double Room, 1 Double Bed, Bathtub

Elite Double Room, 1 Double Bed, Bathtub | Down duvets, desk, blackout curtains, free WiFi

Elite Double Room, 1 Double Bed, Bathtub

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Gallery Triple Room, Multiple Beds, Bathtub, City View

Gallery Triple Room, Multiple Beds, Bathtub, City View | Down duvets, desk, blackout curtains, free WiFi

Gallery Triple Room, Multiple Beds, Bathtub, City View

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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includes taxes & fees
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About this property

Trust Hotel

Coffee/tea in a common area, a microwave in a common area and a fridge in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site. Housekeeping is available on request.
Trust Hotel offers 35 shared accommodations with complimentary bottles of water and complimentary slippers. Beds feature down duvets. Televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bidets and hairdryers.

This Tainan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

During your stay at Trust Hotel, you're just a quick walk from Zhengxing Street. Free WiFi in public areas, laundry facilities and coworking space are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Amenities include laundry facilities, a lift and coffee/tea in a common area
  • Just a 3-minute drive from Tainan Flowers Night Market and a few minutes from National Cheng Kung University
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Trust Hotel, you'll find tour/ticket assistance, coffee/tea in common area, and laundry facilities. Public spaces have free WiFi. Trust Hotel also features express check-in, a television in common area, and a lift.

This Tainan hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (TWD 300 per day)

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Paper towels
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Shared accommodation

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of TWD 2000 (exact amount varies) at checkout
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: TWD 800 per pet (varies based on length of stay), plus a deposit of TWD 2000 per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: TWD 300 per day (2461 ft away)
  • Pet deposit: TWD 2000 per stay
  • Pet fee: TWD 800 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Noise-free guestrooms cannot be guaranteed
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
The host will greet guests on arrival. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of TWD 2000 (exact amount varies) at checkout.

Property is also known as

Tainan First Hotel
Tainan First
Tainan First Hotel Hostel
First Hotel Hostel
Trust Hotel Hotel
Trust Hotel Tainan
Trust Hotel Hotel Tainan
Tainan First Hotel Hostel

Trust Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 83 out of 395 reviews
Rating 8 - Good. 163 out of 395 reviews
Rating 6 - Okay. 115 out of 395 reviews
Rating 4 - Poor. 24 out of 395 reviews
Rating 2 - Terrible. 10 out of 395 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

8.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ming-Ching

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to all the foods

Very clean and spacious. Great location. Close to many convenient stores and a nice walk to the famous street food lane.
Stayed 5 nights in Feb 2025

10/10 Excellent

Swee

Liked: Cleanliness, staff & service, property conditions & facilities
acceptance
Stayed 6 nights in Dec 2024

8/10 Good

Harley

Liked: Staff & service, property conditions & facilities, room comfort
The bathroom tiles were a bit dirty. The hotel needs to do a deep clean of the room more often. One morning there were a lot of ants in the soy milk dispenser at breakfast. This made me think the cleanliness of the kitchen was poor.
Stayed 2 nights in Nov 2018

6/10 Okay

Harley

Liked: Staff & service
The hotel room was okay. I thought the tiles in the bathroom were a bit dirty and needed a deeper clean. This probably wouldn't be cleaned during normal housekeeping duties. There was mold in the shower head holder. On one morning a lot of ants got into the soya milk dispenser which led me to think cleanliness in the kitchen was poor. Other than that, the room was adequate. Staff were friendly.
Stayed 4 nights in Nov 2018

8/10 Good

Keenan, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Your average sort of hotel in a fairly good neighbourhood. 2 convenience stores within 5m of the front entrance, chemists over the road. The area is good for breakfast restaurants and very close to the Shennong Old Street.
Stayed 5 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
I have to ask staff in person to have room cleaning
Stayed 5 nights in May 2018

8/10 Good

Cristina

Liked: Cleanliness, staff & service, room comfort

Will be back!

The hotel is old so it has a rundown feel. Having said that, Tainan is pretty old (it's Taiwan's oldest city!) and I think you will be hard pressed to find new accommodations in the same area. So despite that slight setback, I would still recommend Tainan First Hotel because of its location. There is a 711 and a Family Mart right in front of it. There is also a bank just a little passed the convenience stores along with a department store and several eateries and a really good milk tea place at the next corner. It is very very close to Shennong Street which you can take to get to Hi-An. The lady at the front desk was very helpful and knowledgeable. Overall, it was a pleasant stay at this hotel.
Stayed 3 nights in Dec 2017

6/10 Okay

Paulo, San Francisco CA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Tainan short visit

overall acceptable for Good staff services and local surrounding, regret Hotel room were outdated with year 1932 condition, hoping it can be remodel soon so we can visit near future. THANKS
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Not very comfortable but is clean

Service not very good as compare to other hotel in Taiwan. They are not very friendly. The pillow is very thin and soft. Not very comfortable. Room is clean in general.

8/10 Good

Ella, Nairobi

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom is very small and there's hardly any room to place your toiletries or hang your towels. Close to two main streets so very easy to find a taxi or food. There is a very good breakfast included!

8/10 Good

Rebecca

Value for money

Good value for money. Breakfast was so-so. Some parking spots out the front of the hotel.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not an amazing place to stay as it is a very old hotel. Room is tiny and bathroom is small, too. Feels dirty and dusty.

4/10 Poor

Family of Four, Singapore

Disliked: Staff & service, property conditions & facilities, room comfort

run down and inexperience receptionists

Receptionists are not able to help in matters relating to Tainan.

8/10 Good

Chia-yin

Liked: Cleanliness, staff & service, room comfort

Budget stay

Good location, friendly staff , and cleaning lady came everyday during our stay, it's our second time to stay in this hotel while we visit tainan, do not miss this good budget if you have a chance to stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good location, clean room, good Chinese breakfast.; oldish and definitely charmless. Overall, good value for money.

4/10 Poor

Kuang-Yin, Sydney

Disliked: Property conditions & facilities, room comfort

good for solo, budget stay. not good for couple.

probably wouldn't rate it for 3 stars. room is run down although tidy. room smells like smoke (asked for a non-smoking room). shower is weak and the bathroom is very very small (I'm 182cm). breakfast is terrible... overall, I guess it's ok for what it charges...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tainan stay

The staff was helpful and friendly. Breakfast was so~so.

10/10 Excellent

Will

Liked: Cleanliness, property conditions & facilities, room comfort

Nice little hotel in Tainan!

Lovely stay, and overall a pretty good experience. Rooms were wonderfully clean, location was excellent (Tainan is quite small), and was conveniently located near several food streets and shopping areas. All in all an excellent place.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotels friendly staff, clean environment,

It was nice, people great hotel for the value. In the middle of the city very good indeed

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Taiwan hotel in 3 week stay

Room is just perfect. Free bicycle is interesting feature to explore national park or go to beach. Free laundry can also be use at last floor.

10/10 Excellent

Nathan, Cincinnati, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, perfect location

The staff at this hotel were extremely nice and helpful. The room was very nice and the breakfast was amazing. We were very happy for this hotel, and felt it was a great value for the price. Will definitely stay there next time we visit Tainan!!

10/10 Excellent

Victor, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Generic stay

Great choice overall, perfect for 2 night stay

10/10 Excellent

DING FU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Hao yang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Hao yang

Stayed 2 nights in Jul 2024