4/10 Poor
Sherry
Travelled with family
10 Dec 2025
Karol was amazing but the other lady wasn’t as friendly. It was close to most everything but there was nothing else good about it. Our reservation said free breakfast, we went and asked the lady said $15 per person, the rooms are very old and outdated. The bathroom was horrible and most of all we were there 4 nights and had to go three out of the 4 nights to get clean towels and bring our garbages out. We did manage to get our beds made 1 night by housekeeping It has great reviews but I’m never gonna trust reviews again.
They did manage to book our pick up from the airport and drop off to Riu but the bad definitely outweighed the good
The best part of this place is Karol at the front desk!!
I rate this hotel at the most 3 stars and that’s being generous. We travel often and I was very disappointed in this hotel.
Sherry
Stayed 4 nights in Dec 2025































