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Excelsior Palace Hotel

4.0 star property

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Photo gallery for Excelsior Palace Hotel

Exterior
2 restaurants; breakfast, lunch, dinner and brunch served
Outdoor pool, pool umbrellas, pool loungers
Front of property
Deluxe Double Room | In-room dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Via Toselli 8, Taormina, ME, 98039
  • Place, Corso Umberto
    ‪2 min walk‬
  • Place, Porta di Catania
    ‪2 min walk‬
  • Place, Piazza del Duomo
    ‪2 min walk‬
  • Airport, Catania (CTA-Fontanarossa)
    ‪41 min drive‬

Room options

View all photos for Single Room

Single Room | Egyptian cotton sheets, premium bedding, down duvets, minibar

Single Room

8.0 out of 10
Very good
(3 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double or Twin Room

Double or Twin Room | Egyptian cotton sheets, premium bedding, down duvets, minibar

Double or Twin Room

7.8 out of 10
Good
(7 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Sea View (Elegance)

Double Room, Sea View (Elegance) | Egyptian cotton sheets, premium bedding, down duvets, minibar

Double Room, Sea View (Elegance)

8.4 out of 10
Very good
(14 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Double Room

8.4 out of 10
Very good
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Excelsior Palace Hotel

This smoke-free hotel features 2 restaurants, an outdoor pool and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a poolside bar, 2 coffee shops/cafes and a snack bar/deli are on-site.
Excelsior Palace Hotel offers 79 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets, down duvets and premium bedding. LED televisions come with satellite channels. Bathrooms include baths or showers, designer toiletries, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Excelsior Palace Hotel. During your stay, you're just a quick walk from Corso Umberto. Features include free WiFi in public areas and a free manager's reception, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at Excelsior Restaurant
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Palazzo dei Duchi di Santo Stefano and Porta di Catania
  • Airport, train station pick-up and theme park shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, a meeting room, and limo/town car service. Event space at this hotel measures 151 square feet (14 square metres) and includes a conference centre. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at the family-friendly Excelsior Palace Hotel. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Taormina hotel is smoke free.

The hotel hosts a free manager's reception daily.
Excelsior Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Panoramic Restaurant – This poolside restaurant specialises in local cuisine and serves brunch, lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Uncovered valet parking on site (EUR 15 per day)
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Excelsior Restaurant
  • Panoramic Restaurant

Things to do

  • Outdoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (151 square foot of space)
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Belle Époque architecture
  • Built in 1904
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Weight limit: 22 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 150
  • New Year's Eve (31 December) Gala Dinner per child: EUR 150 (up to 18 years old)
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 19 per person
  • Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Excelsior Palace Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Palace Hotel
Excelsior Palace Hotel Taormina
Excelsior Palace Taormina
Hotel Excelsior Palace
Excelsior Palace
Excelsior Palace Hotel Taormina, Sicily
Excelsior Palace Hotel Hotel
Excelsior Palace Hotel Taormina
Excelsior Palace Hotel Hotel Taormina

Excelsior Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 216 out of 376 reviews
Rating 8 - Good. 103 out of 376 reviews
Rating 6 - Okay. 39 out of 376 reviews
Rating 4 - Poor. 15 out of 376 reviews
Rating 2 - Terrible. 3 out of 376 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Paula

Very helpful staff, spacious clean rooms and great location with fantastic views
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jerry Wooten

Liked: Cleanliness, amenities, property conditions & facilities
Everything about the place is excellent. Beautiful hotel with gorgeous views. Highly recommend.
View of Etna from room. Like a painting. Gorgeous.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Terrence

Liked: Staff & service, amenities, property conditions & facilities
Place is magnificent location and the rooms were spacious and nice.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Feodor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel at the perfect location just at the start of town. Also close to the main public parking. Definitely dated and needs a refresh but overall all comfortable and cle
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had the most amazing stay in Taormina, the hotel was not only conveniently located, but it was very friendly and lazing by the pool is a must!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Rossi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has to be one of the most outstanding hotels I’ve ever stayed at the grounds our palatial and the service is second to none we’ve extended our stay twice so far
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

John C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool old school classic Italian hotel. Pool and garden area is amazing! Staff friendly and helpful. A nice oasis in a sea of tourists!!
Gorgeous pool and park!!!
Pool area is AMAZING!!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
excellent location with wonderful views
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with old world charm… A perfect setting for a beautiful place!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Janice

Liked: Cleanliness, property conditions & facilities
It was a well run establishment. Every detail was well thought out and attended to. Therefore nothing stood out it just felt perfect.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. The staff are excellent, very helpful and welcoming. View of Etna sunrise and sunset, with cocktails (Taormina) should not be missed. Hotel has old school charm. Room was comfortable with great views. Breakfast is very good with a wide choice of food.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Belinda

Liked: Amenities
Nice location. Old hotel. Good service.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities
Excellent hotel and within easy reach of Taormina. Great views of both the town and Mount Etna.
Stayed 6 nights in Apr 2023
Verified

10/10 Excellent

Xian xuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with old-world glamour.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel situated at the entrance of Taormina !
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Cheryl

Excellent location, beautiful property with pool
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The landscaping is beautiful and the view is spectacular! The staff was extremely helpful and pleasant. Highly recommended.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The garden and pool area are beautiful.
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel and grounds of times gone by
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay. Very friendly attentive staff. We loved the lounge with the art nouveau style. Wonderful location to watch sun set w a view of Mt Etna.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Wonderful hotel ans excellent staff. So friendly. The breakfast was amazing.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Ket

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic Italian charm. Gorgeous garden and swimming pool. Easy walk to shops and restaurants. Amazing view of Mt Etna in front of the property. Paradise in Taormina.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Menu was fresh. Basic options
Stayed 1 night in Nov 2025