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One Tapachula

3.0 star property

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Photo gallery for One Tapachula

Superior Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains
Property video
Interior
Restaurant
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
9a. Avenida Sur Prolongacion #382, Colonia Teofilo Acebo, Tapachula, CHIS, 30795
  • Place, Plaza Galerias
    ‪2 min walk‬
  • Place, Plaza Paseo Las Hortensias
    ‪13 min walk‬
  • Place, Centro Comercial AlaÏa Tapachula
    ‪7 min drive‬
  • Airport, Tapachula, Chiapas (TAP-Tapachula Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(29 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 2 Single Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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About this property

One Tapachula

This smoke-free hotel features a snack bar/deli, coffee/tea in a common area and dry cleaning. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site. Housekeeping is available on request.
One Tapachula offers 126 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Tapachula hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at One Tapachula, you're just a quick walk from Plaza Galerias. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • Steps from Plaza Galerias and 13 minutes on foot from Plaza Paseo Las Hortensias
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. One Tapachula also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 3-star Tapachula hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 6:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 11:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Tapachula Hotel

One Tapachula Tapachula

One Tapachula Hotel Tapachula

One Tapachula Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 333 out of 475 reviews
Rating 8 - Good. 97 out of 475 reviews
Rating 6 - Okay. 25 out of 475 reviews
Rating 4 - Poor. 9 out of 475 reviews
Rating 2 - Terrible. 11 out of 475 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

stephen, Briarcliff Manor

Stayed 1 night in Feb 2026

10/10 Excellent

Carlos, TAMPA

Stayed 1 night in Feb 2026

10/10 Excellent

Carlos, TAMPA

Stayed 2 nights in Feb 2026

10/10 Excellent

Francisco

Stayed 1 night in Jan 2026

8/10 Good

Andres

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Tienen un sensor en la habitación de movimiento que controla a luz de la habitación y cuando me estaba bañando se apagó la luz y agua por falta de movimiento
Stayed 1 night in Jan 2026

10/10 Excellent

Allan

Stayed 1 night in Jan 2026

10/10 Excellent

Carlos, TAMPA

Stayed 2 nights in Jan 2026

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great stay overall! The room was clean and comfortable, staff were friendly and helpful, and the location was perfect. Would definitely stay here again.
Stayed 4 nights in Jan 2026

10/10 Excellent

Carlos Enrique, TAMPA

Stayed 2 nights in Jan 2026

10/10 Excellent

Carlos Enrique, TAMPA

Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2025

10/10 Excellent

Jorge

Stayed 1 night in Dec 2025

10/10 Excellent

Marcelo

Stayed 1 night in Dec 2025

10/10 Excellent

Mariana

Stayed 6 nights in Nov 2025

10/10 Excellent

Eben

Stayed 1 night in Sep 2025

10/10 Excellent

Wagner, Pickerington

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 4 nights in Oct 2025

10/10 Excellent

Gregory, ROCKLEDGE

Liked: Cleanliness, staff & service, property conditions & facilities
great all around property
Stayed 2 nights in Sep 2025

10/10 Excellent

NORA E

Stayed 3 nights in Sep 2025

10/10 Excellent

Luis Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Exellent staff very profesional !
Stayed 2 nights in Sep 2025

10/10 Excellent

Luis Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Exellent staff very profesional !
Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place looks brand new. The room was cleaned and bed was comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Juan Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar si vas por trabajo, desayuno incluido de calidad. Habitaciones chicas pero confortables.
Stayed 3 nights in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, comfortable room and wonderful staff.
Stayed 2 nights in Apr 2025

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Mar 2025