Great stay! Staff so friendly and welcoming, really made the experience for us! Room extremely spacious and clean. Only downfall is thereâs no floor length mirror
Do not even consider this âhotelâ. If Expedia want photographs I have many! We stayed in room 9. The room in general was very run down but worse than the marks on the walls and doors was the filthy bathroom. We did not take a shower as it was too dirty. The worst offenders were the mattresses. Please, please, please check your mattresses (underneath the protectors) before using. Both our mattresses were heavily stained with what we assumed could only have been urine on both sides so they had been turned over and put back on the bed. They were unfit to be used in any hotel. The only saving grace was that the manager apologised and issued a full refund but only after I showed her the photographs.
The pictures shown are from rooms that are well lit but the room we were in had a side window facing the neighboring building and felt dark even during the day. Knowing that there is no air conditioning during the current hot English summer, it wasnât the best experience. Internet was hit and miss.
The shared kitchen area was equipped with microwave, toaster, stove etc. and was usable for simple breakfast preparation.
The location is walkable from the Taunton station and 10 minute walk from all the shopping.
Stayed at this hotel for 3 nights. It is within close distance to the Rail Station, Cricket Stadium & Town Centre. Staff were great & very helpful. Bedroom was large & comfortable & despite being near the road was fairly quiet. Bathroom needed updating but was large. For the price I paid, the room comfort, staff & location I would say this hotel is perfect & will definitely be staying again.
Ideal location if arriving into Taunton by train, less then 5 minutes from station about 10 minutes walk into the town centre. Also less then 10 minutes walk to cricket ground, the reason I was in Taunton.
The property is not as advertised. Staff are rude and racist and ignorant. Got to this tiny silly reception met by two rude women and whe advised that the propertyâs adverts were misleading they quickly ran to their office desk and put a charge to my card and never came back to me to to offer keys of a room they had charged locked themselves in their room returned an hr later still none came to help me after I raised a complaint with booking for com
What a lovely place to stay! The lady who checked me in was so lovely and showed me to my room even when she was busy. The room was gorgeous and very big. The cleanliness was fantastic and bed comfy. Totally recommend a stay here. Great rates too. Thank you Royal Ashton.
Odd smell on entry but not in other areas. Room was clean and facilities good but needs a bit of upgrading - missing shelf in bathroom and very old mirror. No BBC on tv.
Slept well
The staff were very friendly and welcoming and keen to go out of their way to help. The property is very conveniently located for accessing most things in central Taunton.