It wasn't really clear on how to enter the hotel as there was no one at reception. I had an email to say I would have entrance details 24hrs before this didn't happen and I tried to call the number but it wasn't the correct telephone number so I had to goggle this. Managed to speak to a man who was quite sharp when I asked for the code. He said I would get his after 12noon on day of arrival. Which I did get a text message with this on after 12noon. Quite difficult to understand the door entrance but once I understood this it was easy. Room was cold as heating wasn't on and the windows were quite drafty. Beds were very comfortable . Shower curtain was a bit yellow and if I had of pained full price for the room I would not of need happy but as I had a discount I was ok with this.
A good stay even though shower didnât work in the first room the person to contact was quick and moved us to another room where everything worked. Would definitely stay there again.
Poor communication for check in did not match website advert, no details on how to enter property, site contact number did not work , mobile contacted person rude and abrupt, room was ice cold on arrival and radiators turned off, bathroom raditor not working and signs of damp evident on walls , not as throughly cleaned as exoected so overpriced for accommodation
Check in was remote. Not for me. No bar or food. Booked two rooms both freezing on arrival. Next morning shower ran cold despite sink having hot water (room 12). Stayed before but wont agian
Terrible there was no reception so I had to call the manager on the phone and he never offered any help plus he was soo rude, I had to get a code to get into my room and i basicaly had to beg him for it.
Lots of on-site parking, easy walk into town, its bed only no breakfast but that was fine for us, oddly there was no one on site, access to the property was by emailed code which was tapped into the front door access panel, but that was OK for us, same with the rooms. The only staff member I saw and spoke to was the cleaner.
We loved the family room it was so eazy to get in with codes and the room was well thought outand clean it was a lovely stay and will be using you again and telling all out your hotel