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Grandeur Thermal Spa Resort

3.0 star property

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Property grounds
Family Cottage, 3 Bedrooms | 2 bedrooms, iron/ironing board, bed sheets
Family Cottage, 3 Bedrooms | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle
Garden
Porch

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
281 Spa Rd, Taupo, Waikato, 3378
  • Place, Spa Thermal Park
    ‪1 min walk‬
  • Place, A.C. Baths
    ‪9 min walk‬
  • Place, Taupō Hot Springs
    ‪6 min drive‬
  • Airport, Taupō Airport (TUO)
    ‪13 min drive‬

Room options

View all photos for Superior Chalet

Superior Chalet | Living area | Flat-screen TV

Superior Chalet

7.6 out of 10
Good
(31 reviews)
  • 56 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Studio

Family Studio | 2 bedrooms, iron/ironing board, bed sheets

Family Studio

8.4 out of 10
Very good
(40 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Cottage, 3 Bedrooms

Family Cottage, 3 Bedrooms | 2 bedrooms, iron/ironing board, bed sheets

Family Cottage, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Single Bunk Bed

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includes taxes & fees
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About this property

Grandeur Thermal Spa Resort

Hotel in Taupō with free parking
An outdoor pool, a business centre and a garden are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area. Housekeeping is available on request.
Grandeur Thermal Spa Resort offers 25 air-conditioned accommodations with coffee/tea makers and a hairdryer. Accommodation at this 3-star hotel has kitchenettes with fridges, microwaves and kitchenware and utensils.

Bathrooms include a shower and complimentary toiletries. Flat-screen televisions are featured in guestrooms. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grandeur Thermal Spa Resort. During your stay, you're just a quick walk from Spa Thermal Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, meeting rooms and a terrace
  • On-site recreation includes a playground
  • Guests have great things to say about the location and the helpful staff
  • Steps from Spa Thermal Park and 11 minutes on foot from A.C. Baths
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. A business centre and meeting rooms are available. An outdoor pool, a terrace, and a garden are also featured at Grandeur Thermal Spa Resort. Free self parking is available.

This 3-star Taupō hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Playground

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: NZD 20 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 20.0 per day.
  • Cots (infant beds) are available for NZD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: NZD 20 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grandeur Thermal Spa Resort Taupo
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa
Hotel Grandeur Thermal Spa Resort Taupo
Taupo Grandeur Thermal Spa Resort Hotel
Hotel Grandeur Thermal Spa Resort
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa Resort Hotel
Grandeur Thermal Spa Resort Taupo
Grandeur Thermal Spa Resort Hotel Taupo

Reviews

Grandeur Thermal Spa Resort Reviews

7.2

Good

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 127 out of 592 reviews
Rating 8 - Good. 222 out of 592 reviews
Rating 6 - Okay. 118 out of 592 reviews
Rating 4 - Poor. 80 out of 592 reviews
Rating 2 - Terrible. 45 out of 592 reviews

Reviews

10/10 Excellent

Karisha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

B

Liked: Cleanliness, staff & service, room comfort

Pet friendly

Great to be able to stay with our fur friends
Stayed 1 night in Jun 2025

4/10 Poor

Debbie

Disliked: Cleanliness, amenities, property conditions & facilities
On there website was stated a heated outdoor pool,only reason i booked there,no heated pool false advertising, rooms needed a good clean,sp bath hadn't been cleaned properly, not very helpful
Stayed 2 nights in Jun 2025

8/10 Good

Rob

Business traveller
Liked: Cleanliness, staff & service, amenities
Like location near AC Baths good walks
Stayed 1 night in Jun 2025

4/10 Poor

Sherry Ann

The property has a very strong spice smell and the couch looks untidy. The dining chairs does not have any cushion for comfort and support.
Stayed 1 night in Jun 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service
An older accommodation but suited our needs for an overnight stay at a reasonable price.
Stayed 1 night in Jun 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service
Bed was comfy. Kitchen and bathroom were clean and modern. The kids loved having their beds up in the loft area. So thankful our fur-baby was welcome too!
Stayed 1 night in Jun 2025

10/10 Excellent

Casper, Totara Park

Liked: Cleanliness
.
Stayed 1 night in Jun 2025

8/10 Good

Sirka

Liked: Cleanliness
Outdoor options seem to be really nice and spacious, unfortunately due to the nature of my stay I didn't get to explore
Cosy room in a Frosty Winter night
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service, room comfort

Good location although parts need some maintenance

Good location close to thermal pools and Huka Falls walk. Parts of chalet had been remodelled and were in good condition, other parts were dated and need repairing. No dishes suitable for cooking in the microwave (no stove provided), mould in shower, only one bed side table and the base of that was broken! They did provide Tesla chargers though! and the cleaner was helpful and engaging.
Stayed 2 nights in May 2025

10/10 Excellent

Muhammad Zahid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience 💯 recommended
Stayed 1 night in May 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Jill

Disliked: Cleanliness, property conditions & facilities
The property has so much potential, as the natural setting and proximity to the river are key aspects. The structures and grounds are poorly maintained, though. There is a lot of mold on the windows. There is no extraction fan in the bathroom and no window. The kitchenette was missing a coffee press and cooktop. The fire alarm was overly sensitive and went off when the toaster was used, even though the toast was not done (other guests had this same issue). The chalets are noisy, and one night, the guests adjacent had small children running up and down the stairs for hours and playing loud music, making it difficult to relax in our space. The "spa" is simply a large bathtub. For nearly $200 per night, we were quite disappointed. So much potential, but not up to scratch.
Stayed 3 nights in Apr 2025

6/10 Okay

Justin

Liked: Staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Karen

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Photos on the website are misleading. Property is in poor condition. The bed was good. Really disappointed with this choice. It should be a 2 star hotel, not 3.
Stayed 1 night in Apr 2025

6/10 Okay

Glen

Travelled with group
Disliked: Amenities
Grandeur should be taken off the name. The property is not looked after well. Tv reception was in & out, the shower was luke warm, & there was no booklet outlining activities or emergency procedures etc.
Stayed 1 night in Apr 2025

6/10 Okay

April

Stayed 1 night in Apr 2025

6/10 Okay

Kaylene

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Damon

Business traveller, Travelled with group
Liked: Staff & service
Conveniently placed for an easy drive to Taupo. Well priced good value accommodation for a short stay.
Stayed 1 night in Apr 2025

6/10 Okay

Jayne

Travelled with pets
Liked: Staff & service
If you want just a basic place to stay at a cheap price this place is great. Especially if you have dogs. I paid $258 for 2 nights mid week which included $40 for having my 2 dogs stay. I was in room 303 which was a spa chalet. I loved the spa room off the downstairs bedroom which had a queen bed that looked reasonably new and was super comfortable. Upstairs was 2 single beds that also looked newish. The bathroom was clean and quite modern. It had everything i needed for my stay. The entire property itself looks very outdated and definitely not the ritz so dont stay here if you have high standards. The price reflects the property and it was perfect for me and my dogs and I would definitely stay here again for that reason. If you want ultra clean and flash then go elsewhere and pay the high price for it. Lots of negative comments on google for this place but I was happy with my spa chalet for the price and to be able to have my dogs stay with me.
Stayed 2 nights in Apr 2025

8/10 Good

Donna-Cherie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable,the room size was good . It was strange that it only had one bedside table and the place needed a bit of love.It was in a great position in Rotaroa close to everything thing
Stayed 2 nights in Mar 2025