4/10 – Schlecht
Agnieszka
Mit der Familie gereist
28. Dez. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Komfort des Zimmers
disappointing experience
Unfortunately I cannot recommend the hotel, given the poor value for money. At NZD 477 per night, I expected much more in terms of both quality and service.
The breakfast was extremely limited, offering only a basic continental set, along with scrambled eggs, beans, and sausages. There was no real bread, just toast, and no vegan milk options, which felt quite outdated. Instead, they charged NZD 7 extra for a coffee with oat milk to accompany your breakfast…
The facilities were disappointing, especially the pool, which was both outdated and not particularly clean. Another challenge was that you had to carry your bags up the stairs to the lobby, over uneven floors, and across high door sills, which was an inconvenience.
We also had dinner in their indoor restaurant, and there were ants crawling under the table and on our feet. It was clear they hadn’t vacuumed the floor, and food debris was left sitting around.
The only redeeming feature was the lake view and direct access to the water, which was lovely. It wasn’t enough however to make up for the overall disappointment.
For half the price, our stay at Pullman in Auckland was far superior, with much better quality and service. Millennium hotel definitely didn’t live up to its price tag.
Agnieszka
Aufenthalt von 1 Nacht im Dezember 2024
