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The Telford Hotel, Spa & Golf Resort

4.0 star property

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Photo gallery for The Telford Hotel, Spa & Golf Resort

Indoor pool, pool loungers
Terrace/patio
Banquet hall
Front of property
Couples treatment room(s), body treatments, aromatherapy

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly

Explore the area

View in a map
Great Hay Drive, Sutton Heights, Telford, England, TF7 4DT
  • Place, Ironbridge Gorge
    ‪1 min walk‬
  • Place, Coalport China Museum
    ‪7 min walk‬
  • Place, Blists Hill
    ‪9 min walk‬

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, desk, blackout curtains

Classic Double Room

9.2 out of 10
Wonderful
(20 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, in-room safe, desk, blackout curtains

Classic Twin Room

9.0 out of 10
Wonderful
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Double Room

8.8 out of 10
Excellent
(17 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About this property

The Telford Hotel, Spa & Golf Resort

2 restaurants, a full-service spa and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, 2 bars/lounges and a health club are on-site.
The Telford Hotel, Spa & Golf Resort offers 114 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Telford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. In addition to an indoor pool, other recreational amenities include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the breakfast at The Telford Hotel, Spa & Golf Resort. During your stay, you'll be within walking distance of Blists Hill. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served weekdays for a fee
  • Take a swim in the indoor pool
  • Treat yourself to deep-tissue massages, aromatherapy or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course, a gym and golf lessons
  • Guests have great things to say about the helpful staff and the breakfast
  • 6 minutes by car from Blists Hill and 8 minutes from Telford Shopping Centre
  • Dogs welcome for a fee
The Telford Hotel, Spa & Golf Resort offers its guests a full-service spa, a golf course, and an indoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 4133 square feet (384 square metres) and includes conference space. A health club, spa services, and a terrace are also featured at the business-friendly The Telford Hotel, Spa & Golf Resort. Self parking is free.

This 4-star Telford hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
The Telford Hotel, Spa & Golf Resort has 2 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 5 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Indoor pool
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,133 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 for adults and from GBP 5.00 for children
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Resort QHotels
QHotels Telford
Telford Hotel Resort QHotels
Telford QHotels
Telford Hotel Resort
Telford Hotel Golf Resort QHotels
Telford Hotel Golf Resort

The Telford Hotel, Spa & Golf Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 398 out of 792 reviews
Rating 8 - Good. 271 out of 792 reviews
Rating 6 - Okay. 83 out of 792 reviews
Rating 4 - Poor. 28 out of 792 reviews
Rating 2 - Terrible. 12 out of 792 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service
Staff clean pool
Stayed 1 night in Dec 2025

10/10 Excellent

Lee

Stayed 1 night in Dec 2025

2/10 Terrible

Ben

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Expense and not great
Stayed 4 nights in Nov 2025

8/10 Good

David

Stayed 3 nights in Nov 2025

10/10 Excellent

Dean

Stayed 1 night in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good stay for a couple of nights, used the on-site EV charging which was a great facility to have for 22KW overnight charging! The breakfast had a good selection, the room was comfortable & clean, and the staff were very helpful so I would recommend it for a stay. (we didn't get to use the Spa facilities so can't comment on them, but I am sure they would have been great too!)
Stayed 2 nights in Nov 2025

8/10 Good

Lucy

Liked: Cleanliness, staff & service
The hotel itself was beautiful, the staff - very friendly. Unfortunately the pool was closed for majority of our stay as there was an incident in the pool Other than that. Great weekend
Stayed 2 nights in Nov 2025

6/10 Okay

June

Disliked: Cleanliness
Shower in bathroom not clean lots of mould Breakfast nice But room service took an hour !
Stayed 2 nights in Nov 2025

10/10 Excellent

Nick

Stayed 1 night in Nov 2025

6/10 Okay

Bradley

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
All was fine apart from the spa/pool facilities. They were incredibly dirty and grotty. Need a good deep clean. Breakfast was nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little treat for my partner for her birthday. Very nice
Stayed 1 night in Nov 2025

10/10 Excellent

Yusef

Liked: Cleanliness, staff & service, amenities
Amenities and restaurant really great. Have stayed in more expensive places that are not as good.
Stayed 1 night in Nov 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities
clean, staff polite and lovely grounds. We will be back!
Stayed 1 night in Oct 2025

10/10 Excellent

Charlette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic last minute stay and so reasonably priced. Spa/Pool facilities were great. No Jacuzzi but the hot beds were a treat and very dark and relaxing atmosphere. Room was a nice size. Stunning view from our window. Would definitely return
Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recommend staying here
Stayed 1 night in Oct 2025

10/10 Excellent

Jeff

Stayed 1 night in Oct 2025

8/10 Good

Alun

Stayed 1 night in Oct 2025

6/10 Okay

Lynn

Stayed 1 night in Oct 2025

8/10 Good

patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well pleased

Fantastic location & premises
Stayed 1 night in Aug 2025

10/10 Excellent

Darren

Stayed 1 night in Oct 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful. Food was available when we arrived late on the first evening. Pleasant environment.
Stayed 4 nights in Oct 2025

8/10 Good

Lee

Liked: Cleanliness, property conditions & facilities
Breakfast was good, nice views, good electric car charging
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Stayed 1 night in Sep 2025

10/10 Excellent

Oliver

Stayed 3 nights in Aug 2025