I have stayed at many VRBOs and never had an issue. This was the first time that I had an issue. The biggest problem was that this very expensive unit was rented without a washing machine and dryer. When I finally reached someone at VRBO to notify them of the problem on my first day I was told that they will try to install the washer/dryer within a couple of days. I am checking out now and it is still not installed. I called VRBO over the course of the week and got no response. I think I should be compensated for the lack of a critical appliance for a family ski week.
The location was great ski in/out and quick walk to shops. We love that it was quiet at night. We feel we made a good choice.A big plus was that the condo was furnished with lots of misc. essentials (spices, plastic bags, etc.)...things you use in daily course of life but otherwise don't want to purchase just for a weeks trip. The cutlery/cups/appliances were of good quality, making meal prep easy and comfortable.Similar to another recent review there was no washer/dryer in the unit at the time of our stay, but the local manager provided quick resolution - laundry bags and free access to the washer/dryers in an adjacent building. This was fine to us and did not spoil our stay in any way.Our only advice staying at a vacasa property is you must only deal with the local (970) property managers. Any communication with the 'corporate' help team is useless. The only thing corporate help will do is copy the vrbo listing comments. Ex. 1: I asked the corporate help five different ways for the address of the Latitude 38 lounge, and their only reply is 'in the heart of mountain village' because they have no clue. Ex. 2: I asked for the mountain village D.A.R. access code, and the only number I got every time was the door code (lol).The local property managers were able to help with this stuff, and other misc items quickly and easily.
One of the best locations in Telluride for ski-in, ski-out and free gondola access. This unit does not have a washer and dryer (02/01/2025), so the listing description is incorrect.
I rent a lot from VRBO and have never left a negative review. My son is disabled, and we go to the Telluride Adaptive Sports Program often (TASP is awesome). We rent places in close proximity to the TASP office in Mountain Village. I rented this unit ski trip with my sons. Less than 2 days before the trip I was texted that there would be no washer or dryer available for our stay. That does not work for a 10-day ski trip where we wash almost every day. It was too late notice to find another location, but they said they would handle all our laundry needs. When I got there, it took me 3 days of emailing, texting, and calling to get someone. The phone numbers are call centers and the texts are automated. I finally got someone to pick up on the 4th day. They returned it fine. They came again 2 days later but lost our clothes for a day. They did not return texts or calls. A neighbor found them. I needed the service again and they said they could not handle it. So, we had to go out and buy new clothes.In addition, the built-in humidifier in the downstairs bedroom closet leaks onto the clothes, which is a problem with no dryer. The fireplace never worked. They said they would fix it but did not. The downstairs toilet runs constantly. The handle to the balcony falls off locking people on the balcony. The smoke alarm in the neighboring unit went off for 3 days until the owners showed up.There are too many better places in Mountain Village to deal with this and the poor management.
The house was perfect for what our family wanted! Ski in ski out, the private hot tub was a bonus after a long day of skiing. The house was well supplied with all the necessities. The view especially from the hot tub was spectacular!
The condo is very large and comfortable. It has great views of mountains and right on the slope overlooking left. It is a ski-in and ski-out and right in Mountain Village. There were a few small things that did not work, but management was very helpful. I would stay there again.
This property is ski, ski out. Very convenient. Village is within walking distance and has amazing dining. The gondola into Telluride is also within walking distance. This condo is a great size for a large family. It has everything you need and is beautiful. The master suite is amazing. We would definitely book this property again.
This was a great property in Mountain Village and the location was just a couple of minutes from about anything that we wanted in the Village. The property was clean and ready for us when we arrived. The only item that we wished was better was the wifi; it struggled to stream movies. Overall great property & great location.
Love Telluride and this was a great house. You can't get much closer to the action. Latitude 38 was great and will definitely book this house again. Only small glitch was the hot tub stopped working after the first day and a repair was not able to happen during our visit.