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Hotel Real del Valle Tepoztlan

3.5 star property
VIP Access

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Photo gallery for Hotel Real del Valle Tepoztlan

Exterior
Reception
Traditional Room, 1 King Bed | Terrace/patio
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
90 Revolución de 1910 San Jose, Tepoztlán, MOR, 62520
  • Place, El Tepozteco National Park
    ‪1 min walk‬
  • Place, Artisan Market of Tepoztlán
    ‪17 min walk‬
  • Place, Experiencia Tepoztlan Language School
    ‪19 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Individually decorated, individually furnished, blackout curtains

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds | Individually decorated, individually furnished, blackout curtains

Traditional Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Traditional Suite, Hot Tub

Traditional Suite, Hot Tub | Individually decorated, individually furnished, blackout curtains

Traditional Suite, Hot Tub

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Real del Valle Tepoztlan

Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a poolside bar, a snack bar/deli and spa services.
Hotel Real del Valle Tepoztlan offers 14 accommodations with free toiletries and blackout curtains. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool and a children's pool are on site.
Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages and Swedish massages.
During your stay at Hotel Real del Valle Tepoztlan, you're just a quick walk from New Tepoztlán Market. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a meeting room and a terrace
  • Just a 2-minute drive from Experiencia Tepoztlan Language School and 7 minutes from El Tepozteco National Park
Hotel Real del Valle Tepoztlan offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at Hotel Real del Valle Tepoztlan. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Tepoztlán hotel.

The hotel hosts a free manager's reception daily.
RESTAURANTE REAL DE SOFIA – On-site family restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • RESTAURANTE REAL DE SOFIA

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's games
  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Hot stone massages
  • In-room massages
  • Swedish massages

Accessibility

  • No lift

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Individual decor
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in fee: MXN 550
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 550

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: MXN 550 (subject to availability)
  • Late check-out fee: MXN 550 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Guests arriving after 5:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Real Valle Tepoztlán
Real Valle Tepoztlán
Hotel Hotel Real del Valle Tepoztlán
Tepoztlán Hotel Real del Valle Hotel
Hotel Hotel Real del Valle
Hotel Real del Valle Tepoztlán
Hotel Real Valle
Hotel Real Valle Tepoztlan
Real Valle Tepoztlan
Hotel Hotel Real del Valle Tepoztlan
Tepoztlan Hotel Real del Valle Hotel
Hotel Real del Valle Tepoztlan
Hotel Hotel Real del Valle
Hotel Real Valle
Real Valle
Hotel Real del Valle
Real Valle Tepoztlan Tepoztlan
Hotel Real del Valle Tepoztlan Hotel
Hotel Real del Valle Tepoztlan Tepoztlán
Hotel Real del Valle Tepoztlan Hotel Tepoztlán

Hotel Real del Valle Tepoztlan Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 107 out of 243 reviews
Rating 8 - Good. 78 out of 243 reviews
Rating 6 - Okay. 29 out of 243 reviews
Rating 4 - Poor. 11 out of 243 reviews
Rating 2 - Terrible. 18 out of 243 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Hotel Real del Valle. The staff was super friendly and accommodating. The breakfast buffet was very good. The location is also very good, close to many interesting places.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good thank you for your service
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC worked perfectly, and the swimming pool was clean, and the grounds were immaculately kept
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and customer service!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great garden and service from hotel staff.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Jose

Liked: Cleanliness, amenities
Good and ample room. Well appointed. Helpful staff and reasonable food. Loved the ability to leave our motorbikes in front of reception. Only objection was road noise as it is located on a main riad
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & clean hotel. Good service and very friendly people taking care of service
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Hiram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 5 nights in Apr 2025
Verified

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel service was terrible.
Stayed 1 night in Mar 2023
Verified

8/10 Good

José Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Nov 2023
Verified

4/10 Poor

Filipe

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Nice pool and lawn, family friendly, but the rooms are very bare minimum, the beddings looked used up, the bathrooms are super humble the food is very humble and service takes forever. The air conditioning struggled to keep temperature, none of this would be any importance to me if I had paid a modest price, but they charged us 187 american dollars for one night when i paid 65 for incredibly better hotels in Mexico City with a pool and all the amenities comparable to good American hotels. It was a rip off.
Stayed 1 night in Feb 2023
Verified

2/10 Terrible

S

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Site is very expensive compared to other places near by they would not even lend me a cork screw they wanted to charge me 400 pesosez. Additionaly they charge me for a minor defect on there furtinture which was damaged when qe arived another 500 pesos and they would not accept i paid via expedia so i would not recomend them bad service over priced small room dirty corners and cleatly looking to charge for anything and ever thing sdditionaly floors are vety slippery no saftey tape on stairs o took a bad spile on wet tile and at chrck put they ask for moremoney for damges already existing in unit beware and take photos before check in erything.wanted without chargeong me 400 pesos
Stayed 1 night in Nov 2023
Verified

8/10 Good

LUIS

Liked: Cleanliness, amenities, property conditions & facilities
El personal siempre muy amable. El jardín y la alberca, excelentes.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

VERONICA

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba muy comoda para 2 personas, que es la que reservamos. Tiene aire acondicionado lo cual es vital para la epoca de calor en la que fuimos (febrero) buena presion de agua en la regadera. Tiene una alberca amplia y cómoda, un jardin que te relaja con solo verlo, dan masajes, si bien no tienen un spa pero adecuan un salon para que te den masaje. Tienen temazcal en la terraza con vista al tepozteco. Cama comoda, areas limpiar y lo mejor, esta caminando a 8 minutes del centro de tepoz. Igual exactamente afuera del hotel pasan las rutas y taxis.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Araceli

Disliked: Cleanliness, staff & service, amenities
El hotel me llamó para decir que no había disponibles habitaciones que lo validara con expedía, ustedes enviaron correo confirmando lo dicho por el hotel y autorizaron cancelar, sin embargo, me cobraron y a la fecha estoy esperando su respuesta de cancelación y el reembolso pero ninguno de los 2 ha dado la cara, NO HONRAN LA RESERVA Y LA COBRAN
Stayed 1 night in Jan 2026
Verified

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service
Limpieza muy buena, El personal MUY amable
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Judith

Liked: Cleanliness, staff & service
El hotel no cuenta con mantenimiento. Dormimos muy mal. Nuestra estancia era por más noches y cambiamos hotel.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Raul Andres

Liked: Cleanliness, staff & service, amenities
Todo excelente, el desayuno buffet se me hizo caro, pero todo estaba muy limpio, todo funciona,
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Belén

Liked: Cleanliness
Hotel limpio.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mariano

Liked: Cleanliness, property conditions & facilities
La atención del personal
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Luis Octavio

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
La cama es muy dura y vieja, el ruido es excesivo, no dan servicio de alimentos por la noche
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jose Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo funcionó perfectamente. Los empleasdos muy amables y se esmeran en dar un buen servicio. Definitivamente recomiendo este hotel.
Stayed 15 nights in Nov 2025
Verified

8/10 Good

KARLA

Liked: Cleanliness, amenities, property conditions & facilities
Todo el hotel muy limpio.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Oscar Rosales

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Terrible el hotel no es lo que pfrecen
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

jose agustin

Liked: Cleanliness, staff & service, property conditions & facilities
General, todo bien, la comida está exquisita del desayuno al ver que está muy buen estado de los jardines, están muy bien cuidados. El Hotel, en general está muy bien, lo único que cambiaría sería un colchón más suave y mejor almohadas.
Stayed 2 nights in Oct 2025