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Sandman Hotel Terrace

2.0 star property

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American cuisine
Front of property
Interior
Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout curtains
Business centre

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4828 Highway 16 W, Terrace, BC, V8G1L6
  • Place, Skeena Mall
    ‪4 min walk‬
  • Place, Millennium Park
    ‪10 min walk‬
  • Place, Mills Memorial Hospital
    ‪1 min drive‬
  • Airport, Terrace, BC (YXT-Northwest Regional)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed

7.2 out of 10
Good
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Studio Suite, 1 Queen Bed, Kitchen | In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Kitchen

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(29 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(20 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Sandman Hotel Terrace

Hotel in Terrace with indoor pool and restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site. Housekeeping is available on request.
Sandman Hotel Terrace offers 70 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with satellite channels and pay-per-view films. Bathrooms include a shower and hairdryers.

This Terrace hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sandman Hotel Terrace. During your stay, you're just a quick walk from Skeena Mall. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Dennys
  • Cooked-to-order breakfast served weekends for a fee
  • Take a swim in the indoor pool
  • Amenities include a business centre, conference space and multilingual staff
  • On-site recreation includes a gym
  • Within a 10-minute walk of Skeena Mall and Millennium Park
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sandman Hotel Terrace offers its guests an indoor pool and a fitness centre. There's a restaurant on site. There's an onsite business centre.

Public spaces have free WiFi. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Sandman Hotel Terrace. Self parking is free.

This Terrace hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekends from 7:00 AM and 1:00 PM.
Dennys – This restaurant specialises in American cuisine.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Weekend cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 20 to 25 for adults and CAD 20 to 25 for children
  • A restaurant

Restaurants on site

  • Dennys

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Microwave on request
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from October 1 2025 to February 1 2026 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night (maximum CAD 99 per stay)
  • Maximum 2 (weight limit: 88 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 25 for adults and CAD 20 to 25 for children
  • Pet fee: CAD 25 per pet, per night (maximum CAD99 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sandman Inn Terrace
Sandman Terrace
Terrace Sandman
Terrace Sandman Inn
Sandman Hotel Terrace
Sandman Inn Terrace Hotel Terrace
Sandman Inn Terrace
Sandman Hotel Terrace Hotel
Sandman Hotel Terrace Terrace
Sandman Hotel Terrace Hotel Terrace

Sandman Hotel Terrace Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 294 out of 753 reviews
Rating 8 - Good. 239 out of 753 reviews
Rating 6 - Okay. 118 out of 753 reviews
Rating 4 - Poor. 50 out of 753 reviews
Rating 2 - Terrible. 52 out of 753 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Orra

Staff very friendly and helpful. Rooms are comfortable and clean but are in need of some major upgrades
Stayed 3 nights in Oct 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid stay. The kitchenette was a nice touch! Clean, comfy and quiet. Only stayed one day, but no issues at all. Woman at check in was nice/polite. Attached Denny's was convenient for a bite to eat after check in. Pretty solid for the price.
Stayed 1 night in Oct 2025

6/10 Okay

Aaron

Business traveller
Stayed 21 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Oct 2025

6/10 Okay

Jason

Stayed 1 night in Oct 2025

2/10 Terrible

Benjamin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bathroom was very bad way over priced

Stayed 1 night in Oct 2025

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Old but clean. Squishy washrooms.
Stayed 1 night in Oct 2025

8/10 Good

Nilanka

Stayed 1 night in Oct 2025

8/10 Good

Dolores

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Michelle

Stayed 1 night in Sep 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Trevor

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Room smelled like they were smoked in . Nasty
Stayed 1 night in Sep 2025

8/10 Good

James, Wabamun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Sondra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Courteous
Stayed 3 nights in Sep 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady Connie at the front desk was very friendly
Stayed 1 night in Sep 2025

8/10 Good

Penny

Business traveller, Travelled with partner
Liked: Staff & service, amenities
The hotel is run down and aged. When we first checked in we had a couple iasues with our room. I went to the front desk and stated my concerns and without hesitation the gentleman moved us to another room. It was better and he apologized because it was on the second floor rather than the first. It didn't matter to us what floor we were on. After moving rooms we recieved a call from the front desk gentleman(I should have written his name down as I have forgotten it) aaking if we were going to be in our room for a few minutes. He wanted to stop by. Within seconds he knocked and had a basket of goodies for us. Totally unnecessary but muchly appreciated. This was an inexpensive hotel so we didn't have high expectations. But we will stay there again because of the front desk gentleman. If you are looking for a cheap hotel with great service, stay here.
Stayed 3 nights in Sep 2025

4/10 Poor

Minh

Disliked: Cleanliness, staff & service
The room has a smell ugh
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really great. They did little things that made my stay feel welcomed and appreciated.
Stayed 4 nights in Sep 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities
It was very clean but needs updates. Beds were comfortable and staff were very helpful
Stayed 1 night in Sep 2025

8/10 Good

Ronald, SUMMERLAND

Liked: Cleanliness, staff & service
Convenient location, close to downtown. Pool was nice, a little chilly and there's no hand rail to the pool deck area. The bathroom is not suitable if you have mobility challenges
Stayed 3 nights in Sep 2025

10/10 Excellent

Sehajpreet

Stayed 2 nights in Sep 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

8/10 Good

Lindsay

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The stay was quite fine, service was okay.
Stayed 1 night in Sep 2025

8/10 Good

Ann

Travelled with partner
N/a
Stayed 1 night in Sep 2025

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Was where i needed to be
Stayed 1 night in Sep 2025