Clean room, friendly staff only negative was the bathroom was a bit small
We really enjoyed our stay in this beautiful old hotel right opposite the Abbey
The staff were friendly and helpful, and the car parking good. The room and bathroom were clean but could do with some updating, the television did not work properly there was a lose fitting on the aerial lead.
The breakfast was very good but was let down by the coffee which was not very hot.
Bar area occupied but even as residents we were refused access to the table in the restaurant table area that was not being used for dining (at the back).
Had to hunt someone down to check us and another party in.
Ran out of white wine at the bar.
Room in need of renovation. Very basic and grubby carpet. Bed a very small double with a very poor mattress.
Radiators came on and couldnât be turned off. Grubby shower.
Seems only 3 staff running the whole place and so the service was generally poor.
Took 20 mins to get some milk for our room.
Food (dinner) to be fair was good and cooked well.
Bar area was nice except for loud music bands playing on the TV that nobody was interested in.
Managed fortunately ti find the last available parking place, as the car park is open to the general public.
This hotel is in desperate need of refurbishment.
Date and in poor condition a bad advert for the british tourist industry.
Staff were great as for the rest i would give it a miss
Overnight stay on the way to Devon for a wedding. Warm welcome by the reception staff. Nice touch getting a phone call prior to our visit to see if we wanted to book a dinner reservation which we did. The food was really good. The hotel room was immaculate and a really good size. Close to all amenities. We would definitely stay again
Convenient for a holiday in and around Tewkesbury, although, parking on site was sometimes in high demand. The food at the Bell was good and value for money. The bed comfortable.
Annex room 20 lacked nets at the window, thus compromising my privacy. It felt like living in a goldfish bowl. Apparently, they were "on order" for my room, which overlooked the courtyard! If impossible to buy nets in Tewkesbury, doubtless they will be available in either Cheltenham or Gloucester.
I stay here a lot, Jay and her team are always friendly and so helpful, the rooms are always clean and the food and breakfast I can never fault, only one requested to the owners please spend some money to upgrade the hotel, its tired the carpet is older than me and your staff deserve it to be upgraded, they do a great job looking after us
This is a beautiful old pub in a fantastic location, opposite the Abbey, close to the river and a very short walk from shops, restaurants, pubs and museums in the historic town of Tewkesbury.
The staff are all amazing, freindly, helpful and work really hard but at busy times it sometimes seems there are not enough of them.
Excellent location. Food choice was good. My room was quite tired and in need of some TLC but recognise that the building is older and so didnât expect the spacious rooms that a more modern hotel would have