The room was good . The hotel was nice. first service rep was a little testy DT I didn't put a pet on the reservation(there wasn't a spot for that), but second rep was very polite.
Woman behind desk was obnoxious and made us wait until 3pm on the dot to check in....gave us 3rd floor room which would have been ok except for the old moldy elevator that took 10 minutes each time you needed to use it ..the room was clean and comfortable though the pool was ice cold and dirty and the hot tub was just too hot and dirty...the outside is old and outdated and needs paint bad...the breakfast was sickening with cold powdered eggs and some kink of whitish grey chicken sausage patties...even the OJ was nasty ..won't be returning..oh I forgot the TV...great if you like soccer because that's the only channel that worked...also no water pressure and no hot water...maids are rude and I think that's about it.
Room and services were good. Television was a problem; kind of worked but pretty much restricted to one station. Night Manager tried to resolve TV problem, but with limited success.
Good stay, close to our family. If I had any critique, it would be that the breakfast was not very inviting. But typically at Hampton Inn the breakfast store just very bland.
Front office person was rude we asked about security parking. Her responded was you have insurance? There were two dead bugs in the bathroom. Third floor hallway was hot as hell no AC running and small bad. Room smell like bad mode really bad.