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Mercure Newbury West Grange Hotel

3.5 star property

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Photo gallery for Mercure Newbury West Grange Hotel

Welcome to Merre Hotels, where sleek lines and natural textures blend in a modern reception area featuring a stylish reception desk and a statement wooden panel.
Welcome to The West Grange Hotel, featuring a prominent entrance with the hotel's name displayed above.
Relax in our stylish lobby, featuring a seating area with sofas and armchairs, a vibrant mural, and a round table for refreshments.
Property amenity
Enjoy a delicious breakfast spread with a variety of bread, pastries, and fresh fruits.

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Cox's Lane, Bath Road, Midgham, Thatcham, England, RG7 5UP
  • Newbury Racecourse
    ‪10 min drive‬
  • Watermill Theatre
    ‪14 min drive‬
  • Highclere Castle
    ‪19 min drive‬
  • Farnborough (FAB)
    ‪42 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, in-room safe, individually furnished, desk

Standard Double Room, 1 Double Bed

7.2 out of 10
Good
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, individually furnished, desk

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Premium bedding, in-room safe, individually furnished, desk

Superior Double Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Newbury West Grange Hotel

Hotel in Thatcham with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and concierge services are on-site. Housekeeping is available on request.
Mercure Newbury West Grange Hotel offers 63 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Mercure Newbury West Grange Hotel, you'll be within walking distance of Kennet & Avon Canal. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 2-minute drive from Kennet & Avon Canal and a few minutes from St. Mary's Church (Thatcham)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. 2 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. The business-friendly Mercure Newbury West Grange Hotel also features a garden, a picnic area, and coffee/tea in common area. Self parking is free.

This 3.5-star Thatcham hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:00 AM.
Mercure Newbury West Grange Hotel has a restaurant on site.
Late-night fare is available from room service (during limited hours).

Languages

English, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi is limited to 15 hours per day
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 12.50 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • 646 square feet of conference space
  • Coworking space

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Handrails in stairways (51 centimetre high)
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Thin carpet in public areas

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch HDTV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.50 for adults and from GBP 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards, debit cards, mobile payments and cash
Noise-free guestrooms cannot be guaranteed
Guests arriving after 1:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi is limited to 15 hours per day.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Newbury West Grange Hotel Thatcham
Mercure Newbury West Grange Thatcham
Mercure bury West Grange That
Mercure Newbury West Grange
Mercure Newbury West Grange Hotel Hotel
West Grange
West Grange Hotel
Mercure Newbury West Grange Hotel Thatcham
Mercure Newbury West Grange Hotel Hotel Thatcham

Mercure Newbury West Grange Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 124 out of 381 reviews
Rating 8 - Good. 166 out of 381 reviews
Rating 6 - Okay. 48 out of 381 reviews
Rating 4 - Poor. 26 out of 381 reviews
Rating 2 - Terrible. 17 out of 381 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Emma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice lobby and grounds outside. Car park is decent size. No ramp for disabled people - have to climb several steps with suitcases, not suitable for wheelchair users. Rooms are a decent size, bathroom decent size. Beds not very comfy, one of our twin beds sloped sideways so you kept falling out of it. Room for extremely hot and no air conditioning which we didn’t think would be an issue in April. Over all decent but wouldn’t stay again
Stayed 2 nights in Apr 2025

10/10 Excellent

William.

Business traveller
Liked: Cleanliness, staff & service, amenities
Every easy to get to
Stayed 1 night in Apr 2025

8/10 Good

Kevin

Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Stayed 1 night in Apr 2025

8/10 Good

Jane

Stayed 2 nights in Apr 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Quite and clean
Stayed 3 nights in Mar 2025

4/10 Poor

David

Business traveller
Disliked: Room comfort

Bad nights stay

Not a good stay in first room as smelly, something like cigarettes. Reception staff knocked on door 5 minutes after going innthe room asking if okay, they agreed the room did have a smell and was moved. The next room had a generator room on the other side of the wall that kept going off and was noisy, reported to reception and moved yet again to a ground floor room. Unfortunately about 15 minutes later a generator right outside the room kicked in and thought this would be noisy throughout the night and would wake me up, i then went back to reception again and told them of the problem and wanted a room without these issues. I was then told the only room available was the first room that had the smell and they can look at giving me another room the following day, the only good news was that i diid get a better room the next day which was okay. Not a great experience in having to change rooms so many times in one evening, complaint raised and not resolved as the hotel seems to think it was accepted to change rooms so many times. I won't be staying here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alexis

Stayed 1 night in Feb 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully clean, quiet and in rural grounds. Receptionist was lovely. Food tasty
Stayed 1 night in Feb 2025

6/10 Okay

Lewis

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and management went the extra mile to assist us and make us feel welcome! Special mention of thanks to Rupa our hostess that gave us excellent service, nothing was too much trouble for her.. definitely an asset to the team Mercure will definitely be seeing us in the near future. Highly recommend this Hotel to everyone
Stayed 1 night in Nov 2024

10/10 Excellent

Connor

Stayed 1 night in Nov 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

I would definately stay there again amazing service with a smile
Stayed 1 night in Nov 2024

8/10 Good

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

ian, Wotton Under Edge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good solid stay at a very clean hotel with good unobtrusive staff service. Not sparkling, but good all round.
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Staff & service, property conditions & facilities
Treated very well
Stayed 2 nights in Nov 2024

8/10 Good

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazing and our stay was comfortable and the room was presented very well. Breakfast is very good
Stayed 1 night in Oct 2024

8/10 Good

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were pleasant, the room was nice and spacious, breakfast was ok, if you wanted poached eggs which i normally like be prepared to pay £3 for the privilege
Stayed 2 nights in Sep 2024

8/10 Good

Barry

Stayed 2 nights in Sep 2024

8/10 Good

Barry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
as described.
Stayed 2 nights in Sep 2024