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SureStay Hotel by Best Western Thomson

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Thomson

Bar (on property)
View from property
Business centre
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, individually decorated, individually furnished
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Breakfast included
  • Parking included

Explore the area

View in a map
5020 IL Rt 84, Thomson, IL, 61285
  • Place, Thomson Causeway Recreation Area
    ‪8 min drive‬
  • Place, Savanna Museum and Cultural Center
    ‪10 min drive‬
  • Place, Mississippi Palisades State Park
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave | Premium bedding, individually decorated, individually furnished

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, individually decorated, individually furnished

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, individually decorated, individually furnished

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Premium bedding, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

SureStay Hotel by Best Western Thomson

Hotel with a golf course, in the vicinity of Thomson Causeway Recreation Area
A golf course, a restaurant and a bar/lounge are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area.
SureStay Hotel by Best Western Thomson offers 48 air-conditioned accommodations with MP3 docking stations and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

37-inch LCD televisions come with cable channels. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can play rounds at the 9-hole golf course.
Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Thomson. During your stay, you'll be close to Thomson Causeway Recreation Area. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Amenities include newspapers, a 24-hour business centre and a meeting room
  • On-site recreation includes a golf course
  • 8 minutes by car from Thomson Causeway Recreation Area and 11 minutes from Savanna Museum and Cultural Center
  • Free local-area shuttle service
SureStay Hotel by Best Western Thomson offers its guests a golf course. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Barbecue grills, a vending machine, and a picnic area are also featured at SureStay Hotel by Best Western Thomson. Self parking is free.

Smoking is allowed in designated areas at this Thomson hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.
SureStay Hotel by Best Western Thomson has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 9-hole golf course
  • Golf carts
  • Golf clubs/equipment
  • Pro golf shop
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Built in 1978
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets welcome with a deposit of USD 25.00 per stay
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sandburr Run Resort Thomson
Sandburr Run Resort
Sandburr Run Thomson
Sandburr Run
Sandburr Run Resort
Surestay By Thomson Thomson
SureStay Hotel by Best Western Thomson Hotel
SureStay Hotel by Best Western Thomson Thomson
SureStay Hotel by Best Western Thomson Hotel Thomson

SureStay Hotel by Best Western Thomson Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 91 out of 189 reviews
Rating 8 - Good. 53 out of 189 reviews
Rating 6 - Okay. 22 out of 189 reviews
Rating 4 - Poor. 14 out of 189 reviews
Rating 2 - Terrible. 9 out of 189 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Aaron

Travelled with family
Liked: Cleanliness, staff & service
It was pretty clean. I’ve seen worse. TV was pretty small for the king size room we had. It was all the way across the room could barely read the close caption. Nothing for breakfast but pop tarts, muffins, and cereal. Apple juice and orange juice. waffle iron was on a table, not plugged in. Very disappointed in breakfast.
Stayed 1 night in Aug 2025

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Stinky and noisy

If you like, sleeping in a stinky noisy room, you’ll love this place. Weekday stay empty hotel yet they had to shove us on the second floor without an elevator. As soon as we walked in it smelled of mold, and the window was wide open so they knew it. The owner of this hotel also owns a bar and golf course on the same property. At 7 AM they felt they needed to mow the golf course right below and directly adjacent to our room. Continental breakfast consist of pop tarts, and prepackaged muffins. Staff was nice.
Stayed 1 night in Aug 2025

6/10 Okay

Stacey, Ankeny

Stayed 1 night in Aug 2025

8/10 Good

timo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Wish I stayed home

We are very disappointed in our room. No tv service at all. Big holes in the broken windows were just taped closed. Drain plug in bathtub not working.
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. Easy to get to and clean
Stayed 1 night in Aug 2025

10/10 Excellent

Joyce

Travelled with group
Liked: Amenities
Staff was very nice and friendly hotel was very clean
Stayed 1 night in Aug 2025

6/10 Okay

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Room was right across from breakfast room and stsrting at 6am non stop till 10 was screaming kids and very loud adults
Stayed 2 nights in Aug 2025

8/10 Good

Joan

Stayed 1 night in Jul 2025

10/10 Excellent

BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Debbie and Sarah were FANTASTIC!! They treat me like family!
Stayed 1 night in Aug 2025

8/10 Good

Jordan

Stayed 1 night in Jul 2025

10/10 Excellent

Dave

Stayed 2 nights in Jul 2025

10/10 Excellent

Gloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing
Stayed 3 nights in Jul 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time!
Stayed 1 night in Jun 2025

8/10 Good

Lauren

Stayed 4 nights in Jun 2025

8/10 Good

Matt

Stayed 3 nights in May 2025

10/10 Excellent

Cindy

Stayed 2 nights in May 2025

6/10 Okay

William

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice, clean, and comfy. The wifi was solid. The "continental breakfast" was standard. The price was the lowest I found in town! The attached bar and restaurant are convenient and very popular! Unfortunately, the popularity of the bar was not a positive for me, as there were a lot of revelers coming and going late into the night. This might not have been as much of an issue if I hadn't been at the end of the hall by the exit. The door slammed every time anyone went through it, which was particularly frequent on Friday and Saturday until sometime after midnight. There's also a golf course that shares the lot (another draw, if you're into it), and it was PACKED on Friday night, which I'm sure contributed to the heavy traffic flow. The stairwell was adjacent to my room and I could hear everyone thudding up and down the stairs, as well. The walls of the place must be pretty thin. One night/morning someone had a dog in their room that barked for what seemed like hours. I got a text asking about my experience after the first night, to which I described the issues and requested a different room, but never got a reply. I guess it was automated with no one on the other side? I wouldn't stay here again, but you might like it if you're there to party.
Stayed 4 nights in May 2025

6/10 Okay

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice and clean. Only problem we had was our room was upstairs above or to the left of the bar. The music and karaoke was way to loud they dont even turn it down a little like after 10 pm so people can sleep pretty ridiculous.
Stayed 1 night in May 2025

4/10 Poor

Nikki

Stayed 2 nights in May 2025

6/10 Okay

Ken

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
We were very disappointed in the continental breakfast. There was no danishes no bread no bagels nothing to make toast two kinds of cereal. The only thing you could get were pop tarts and waffles. Little disappointed, most continental breakfast have at least biscuits and gravy some kind of bread for toast And more than two choices for a dry cereal.
Stayed 1 night in May 2025

10/10 Excellent

BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favorite Hotel

Staff was AMAZING!! Kimmie , as usual, was AWESOME!! I never stay anywhere else.
Stayed 1 night in May 2025