We were made to feel so welcome from start to finish: everything you could wish for and more here at this lovely hotel with a personal touch, including a fantastic breakfast.
We found hotel quite expensive for what it is, and in need of a facelift. Lounge area was not very inviting and furniture had seen better days. The staircase up to rooms is a challenge if you have a large case or not great on your feet. Although the room was clean it was very small, ok if on a short stay but wouldn't like to be in it for much longer. Breakfast was good and made to order. Staff were very welcoming, there is parking but it is limited especially if hotel full.
Location is ok near to the centre and to the sea front and on direct tram route into Blackpool.
The property was clean and comfortable and the staff were friendly helpful and professional.The only problem I found was that I am a light sleeper and need a very dark bedroom, and although there was a blind at the bedroom window the curtains did draw to adequately.
Nothing I didn't like so will happily be returning. I am a solo traveller with a walking stick. Mark couldn't have been more helpful and reassuring that I was in good hands đ Loved it there.
High standard hotel for cost. Clean and comfortable with a number of unexpected benefits.
Breakfast was exceptional, cooked to perfection with good quality ingredients.
Very good value for money.
Brilliant staff and facilities.
However , the occupants of the room next to me , didn't close their door properly, which I discovered later.
This at 4.55 am activated the door alarm which didnât go off till I went for breakfast at 9.30 , unable to go to sleep from 4.55 am.
Nobody on reception at 6,7, 8 or 9am to deactivate the faulty alarm!!!!
I would have given 5 stars but for there being no lift and staff on reception didnât offer to help with luggage, I am 80yrs of age and and found it difficult