I arrived late, the night person did not know how to check me in and then ultimately the owner or a manager of the property had to come and get me checked in after 30 minutes. When they put me on the first floor, pointing directly towards the gas station with lots of lights and trucks coming in and out I asked if it was possible for me to be put on the other side of the hotel because I didnât want to be woken by the noise and lights. Then he proceeded to tell me that I shouldâve picked that on Expedia and that there was no way to change it. I said, there is literally 5 cars in the parking lot. I asked to cancel the room, he explained that it was an impossible task and he got upset with me. Ultimately he some how was able to make the change when I asked to leave. Once in There was a very, very thin sheet on the bed and the room smelled as though it had not been opened in a while with no AC running. Disappointment.
This is the kind of Hotel you just go to for sleep while traveling. The beds are not very comfortable, nor are the pillows and we found a roach in our room. The floors were also sticky. The whole vibe was a little off - property felt old and not well kept up. My only staff interaction was fine, just slow checking in while he put my ID into some kind of scanner.
Todo esta muy bien la limpieza en general es mi primera eleccion y Hotel Emblaze lo tiene y la Amabilidad de todo el personal es lo que me hace que que cada que vengo a Three Rivers me Hospede con ellos , por eso siempre doy mis 5 estrenas âșïž
The room had been updated, but the underlying infrastructure hadnât been updated- old tub which was worn, slippery and dangerous. The mirror coating in the bathroom was worn off around the edges. Plus, their âbreakfastâ was Poptarts, and cookies from a gas station. We felt very deceived a ripped off.
La limpieza , la amabilidad y el parqueadero , por motivos personales tendre que ir seguido , asi que me seguire hospedando ahi porque me gusto la limpieza , es la segunda vez que me hospedo.
Stayed here for one night! The property is great! The hotel was decorated with Halloween stuff so cute! Staff was super sweet! Slept like a baby! Even more convenient there was a gas station and a McDonalds super close!
The hotel is decent. The Front desk attendant was nice. I just expect for a hotel that im paying over $100 for 1 night to have actual breakfast. They advertise breakfast, but its just dollar store poptarts, crackers, and granola bars and a coffee machine. Very disappointing