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TownePlace Suites by Marriott Thunder Bay

3.0 star property

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Photo gallery for TownePlace Suites by Marriott Thunder Bay

BBQ/picnic Area
Indoor pool
Studio, 2 Queen Beds | Blackout curtains, soundproofing, iron/ironing board, free WiFi
Property amenity
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
550 Harbour Expressway, Thunder Bay, ON, P7B 6P4
  • Place, Intercity Shopping Centre
    ‪13 min walk‬
  • Place, Lakehead University
    ‪17 min walk‬
  • Place, Thunder Bay Community Bingo
    ‪4 min drive‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪7 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(21 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Studio, 2 Queen Beds

8.6 out of 10
Excellent
(24 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

TownePlace Suites by Marriott Thunder Bay

An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a hot tub and coffee/tea in a common area. Housekeeping is available on request.
TownePlace Suites by Marriott Thunder Bay offers 148 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

This Thunder Bay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at TownePlace Suites by Marriott Thunder Bay. During your stay, you'll be within walking distance of Thunder Bay Art Gallery. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and 3 meeting rooms
  • On-site recreation includes a 24-hour gym
  • 11 minutes on foot from Thunder Bay Art Gallery and a 2-minute drive from Lakehead University
  • Pets welcome for a fee
TownePlace Suites by Marriott Thunder Bay offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 2150 square feet (194 square metres) and includes conference space. A library, a terrace, and barbecue grills are also featured at TownePlace Suites by Marriott Thunder Bay. Self parking is free.

This 3-star Thunder Bay hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2,150 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 10.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites Aparthotel Thunder Bay
Marriott's TownePlace Suites Thunder Bay Aparthotel
TownePlace Suites Thunder Bay Ontario
TownePlace Suites Marriott Thunder Bay Aparthotel
TownePlace Suites Marriott Thunder Bay
Aparthotel TownePlace Suites by Marriott Thunder Bay Thunder Bay
Thunder Bay TownePlace Suites by Marriott Thunder Bay Aparthotel
Aparthotel TownePlace Suites by Marriott Thunder Bay
TownePlace Suites by Marriott Thunder Bay Thunder Bay
Towneplace Suites Thunder Bay
Marriott's TownePlace Suites Thunder Bay
TownePlace Suites Marriott Aparthotel
TownePlace Suites Marriott
TownePlace Suites by Marriott Thunder Bay Hotel
TownePlace Suites by Marriott Thunder Bay Thunder Bay
TownePlace Suites by Marriott Thunder Bay Hotel Thunder Bay

TownePlace Suites by Marriott Thunder Bay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 523 out of 885 reviews
Rating 8 - Good. 241 out of 885 reviews
Rating 6 - Okay. 72 out of 885 reviews
Rating 4 - Poor. 29 out of 885 reviews
Rating 2 - Terrible. 20 out of 885 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Ashley

Stayed 5 nights in Jan 2026

10/10 Excellent

Catharine

Liked: Cleanliness
Staff were very courteous, friendly and welcoming. Room was clean and comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Sierra

Stayed 15 nights in Jan 2026

10/10 Excellent

Kayleen

Stayed 1 night in Jan 2026

10/10 Excellent

Chelsie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Darcy

Stayed 1 night in Dec 2025

2/10 Terrible

Gail

Travelled with family
Disliked: Cleanliness
I have never had such a disappointment in the room state of cleanliness. Mirrors were smeared as if a wet towel had been used to wipe them was the first indication. When I opened the drawer at the bedside table to put something in it I found bits of grit in the drawer. On checking other drawers, I found the same thing. I realized that the floor in the kitchen area had not been properly cleaned and washed. This certainly does not indicate a good rating for Marriott - I would expect a much higher quality of care. I would never stay at this hotel again. and I certainly would not recommend it to anyone else.
Stayed 2 nights in Dec 2025

8/10 Good

Roberta

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean but we never saw cleaning staff the 5 days we stayed! There was bags of garbage in the hallway near our room that never got moved for a couple days! We did get clean towels but had to get them from the front desk. When we asked for hand soap for the bathroom they said they didn’t have any. Staff were friendly but I think they were under staffed!
Stayed 5 nights in Dec 2025

6/10 Okay

Tor

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Friendly staff, good location, ok price. The rooms felt worn down and would benefit from thorough maintenance and deep cleaning. The first room I checked into had a completely clogged bathtub drain, a hanging light with a burned out bulb and a lamp with a broken plug that did not work, hairs on the bed and in the shower that were not mine, old towels with long threads hanging off them, splatters of something brownish on the bathroom door, dirty coffee mugs in the cupboard, and a sunken mattress. The staff offered me a room switch when I told them about the tub not draining. The second room was better, but the kitchenette tabletop was dirty (needed wiping down with a damp cloth, as it looked like someone had just wiped it off with a dry cloth leaving behind dried on liquids and food), the wall mounted hair conditioner in the shower was completely empty, and there were splashes of something all over the sides of the fridge and kitchenette table leg. This room had a wine bottle opener, but no wine glasses and only two drinking glasses. The person who was cleaning the rooms is likely very nice, but whenever I walked down the hall and they were cleaning a room with the door to the hall open, I could smell the cleaner's body odour from the hall. Everything throughout the hotel seemed scuffed up. As someone who expects a certain standard from Marriott, no matter what tier of hotel, I was disappointed. Knowing there are newer hotels in the city, I am not planning to stay here again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, property conditions & facilities
Enjoyed my stay.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing :)
Stayed 1 night in Dec 2025

10/10 Excellent

Derek

Stayed 1 night in Dec 2025

8/10 Good

Scott

Liked: Cleanliness
Average
Stayed 4 nights in Dec 2025

8/10 Good

Margaret Natalie, Marathon

Stayed 1 night in Dec 2025

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly.
Stayed 3 nights in Dec 2025

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes the suite was very comfortable, clean and nice amenities.
Stayed 2 nights in Dec 2025

8/10 Good

Bruna

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless and staff was great
Stayed 1 night in Dec 2025

10/10 Excellent

Jaykwon

Stayed 5 nights in Dec 2025

8/10 Good

John P

Liked: Cleanliness, staff & service, property conditions & facilities
Met my expectations. Rooms a bit tired
Stayed 2 nights in Dec 2025

10/10 Excellent

Trinity

Stayed 2 nights in Dec 2025

8/10 Good

john, New York

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-stocked suite featuring a clean, comfortable room. Staff was pleasant and helpful. The included continental breakfast was superb.
Stayed 1 night in Dec 2025

8/10 Good

Damara

Stayed 1 night in Dec 2025

10/10 Excellent

Paige

Liked: Cleanliness
Stayed 1 night in Nov 2025

8/10 Good

Jaden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The were great and our room was clean. Bed very comfy.
Stayed 1 night in Nov 2025