Hotel is in an amazing setting but the property is run down with very poor management, it should be taken off the offers from Expedia because it makes you an accomplice in this rip off to the customers, it is not worth the $80.00 price
This hotel is false advertising don't let the pictures tell you otherwise. Me and my friends checked in and when we got to our room it was dirty ants on the wall and bed so we asked them to clean it not once did they ever come, my friend had to spray something so the ants can die...no tv no ac the pool was dirty green trash all around , DO NOT EAT HERE !! I suggest you drive down to PUERTO NUEVO for some good food. We went out friday night and Saturday night came back to the same dirty room thinking the staff will bring us new sheets and new towels this was definitely not cool at all....I will not come back to this hotel very disappointed.
I have to say that this is a dlplorable place. The room was dirty and it smelled liked mold. I laid in bed for a few minutes and bugs started to climb all over my arm. We left and got another room in downtown. We did not care about paying twice!
The only double room left, was not ready . It was not clean. We had to leave the facilities. We didnât stay after all. But Expedia responded very well by giving us a refund. Iâm so glad Expedia has such an excellent customer service and support.
Toilet didnt work. no toilet paper in room. Tons of ants in room. NO AC or heating. Lots of bugs and no attendant when we went to check out. Nice guys in the office but very run down. Needs major improvements.
I didnât stay, the whole complex is in very bad conditions, Expedia you should take this hotel out of your list. Wouldnât recommend this place at all đ
Beautiful views, Restaurant was okay. Didn't like that Expedia charged $120 for a room that rents for $60 .we could have gotten 2 days for the price that we paid.
The views are amazing and staff was nice. However, the property is falling apart. The rooms smelled, lights didn't work, they're were hugs, no ac or screens on windows to be opened. The people who stayed next to our room were outside partying til 5am and we couldn't get any sleep. The Burger Bar was nice and bartender was great. Overall, a 2 and will not stay here again.
THE PROPERTY WAS A MESS! NO TV... MANY BUGS. We asked for the remote for the ac and we were told we had to ask our neighbor for it, unbelieavble!! Pictures shown are are nothing like the hotel. False advertisement.