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Holiday Inn Express & Suites Tijuana Otay by IHG

3.0 star property

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Photo gallery for Holiday Inn Express & Suites Tijuana Otay by IHG

Exterior
Exterior
Reception
Property amenity
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Lazaro Cardenas 2539, Col. La Pechuga, Tijuana, BC, 22425
  • Place, Alameda Otay
    ‪1 min walk‬
  • Place, Caliente Casino
    ‪1 min walk‬
  • Place, Autonomous University of Baja California
    ‪8 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Room amenity

Standard Room, 1 King Bed, Accessible Bathtub

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(74 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room (Superior)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room (Superior)

  • City view
  • Sleeps 2
  • 1 Single Bed

Similar properties

Lobby
City Express by Marriott Tijuana Otay
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.0 out of 5, Very good, 1,004 reviews
The price is CHF 67
includes taxes & fees
24 Jan - 25 Jan 2026
City Express by Marriott Tijuana Otay

About this property

Holiday Inn Express & Suites Tijuana Otay by IHG

Hotel in Tijuana with free breakfast and fitness centre
This hotel features a fitness centre, a snack bar/deli and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Change of towels is available on request
Holiday Inn Express & Suites Tijuana Otay by IHG offers 135 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. 55-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Tijuana Otay by IHG. During your stay, you're just a quick walk from Alameda Otay. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a gym
  • Just a 2-minute drive from U.S. Consulate General Tijuana and 9 minutes from San Ysidro Border Crossing
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Tijuana Otay by IHG. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Tijuana hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Suites Tijuana Otay by IHG
Holiday Inn Express Suites Tijuana Otay an IHG Hotel
Holiday Inn Express & Suites Tijuana Otay by IHG Hotel
Holiday Inn Express & Suites Tijuana Otay by IHG Tijuana
Holiday Inn Express & Suites Tijuana Otay by IHG Hotel Tijuana

Holiday Inn Express & Suites Tijuana Otay by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 833 out of 1003 reviews
Rating 8 - Good. 107 out of 1003 reviews
Rating 6 - Okay. 20 out of 1003 reviews
Rating 4 - Poor. 13 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and always ready to help.
Stayed 6 nights in Sep 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing and super helpful rooms were clean and very nice and the breakfast was great in the morning
Stayed 1 night in Sep 2025

10/10 Excellent

Monique

Stayed 2 nights in Sep 2025

10/10 Excellent

Jacky

Stayed 7 nights in Sep 2025

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking kinda hard to get to, but once there, is a really nice hotel..
Stayed 1 night in Sep 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENT PROPERTY

EXCELLENT SERVICE FROM CYNTHIA AND JULIO THE INDIVIAULS IN CHARGE OF THE BREAKFAST. THEY OVER THE LINE TO TAKE CARE OF US JC
Stayed 1 night in Sep 2025

10/10 Excellent

Ernesto de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and rooms clean friendly service and helpful staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Arturo T

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean service is good
Stayed 1 night in Sep 2025

10/10 Excellent

Dalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our cleaning lady was the best propos to Adriana
Stayed 1 night in Sep 2025

10/10 Excellent

javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Alejandro

Stayed 1 night in Sep 2025

10/10 Excellent

Salvador

Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Leodegario

Stayed 1 night in Aug 2025

10/10 Excellent

javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the person at the front desk the name Dennis ,very friendly and helpful he resolve a issue very fast the personal in the breakfast area the name Silvia very friendly and polite good service
Stayed 1 night in Aug 2025

8/10 Good

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast seemed like it was frozen and heated in a microwave, that was the only thing i didnt like
Stayed 2 nights in Aug 2025

10/10 Excellent

Ernesto N

Stayed 1 night in Aug 2025

10/10 Excellent

XINDA

Stayed 1 night in Aug 2025

10/10 Excellent

Severo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

JULIO CESAR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay w/good restaurants at walking distance

Great place to stay: friendly staff, nice and clean facilities, good breakfast, 24/7 coffee and tea. The hotel is within a plaza with excellent restaurants, coffee shops and several convenience stores. Everything is at walking distance. Dennys @ the front desk gave us good restaurants recommendations, Wendy kept my room clean every single day and Cinthia and her team have our fresh breakfast ready early in the morning every day.
Stayed 5 nights in Aug 2025

8/10 Good

Tony

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A little confusing for parking , pulled up the mall parking and had to pay 20 pesos just to get out
Stayed 1 night in Aug 2025

10/10 Excellent

Pavan Kumar

Stayed 2 nights in Aug 2025

10/10 Excellent

Pavan Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star
Stayed 3 nights in Aug 2025

10/10 Excellent

Yuliana

Stayed 1 night in Aug 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025