This hotel features a 24-hour front desk and free Wi-Fi in public areas.
Hotel Jardín offers 23 accommodations with complimentary bottles of water and free toiletries. Flat-screen televisions come with cable channels.
Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
During your stay at Hotel Jardín, you're just a quick walk from Sanctuary of Carmen. Free WiFi in public areas and breakfast (surcharge) are available.
Free WiFi
Cooked-to-order breakfast served weekends for a fee
Steps from Sanctuary of Carmen and 4 minutes on foot from López Rayon Brothers Museum
Public spaces have free WiFi.
Smoking is allowed in designated areas at this Tlalpujahua hotel.
For a fee, guests can enjoy a cooked-to-order breakfast on weekends from 8:30 AM and noon.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available (MXN 60 per night)
Food and drink
Weekend cooked-to-order breakfast available 8:30 AM to noon for a fee: MXN 90 to 120 for adults and MXN 90 to 120 for children
Conveniences
24-hour front desk
Guidebooks
Guest services
Housekeeping (daily)
Accessibility
No lift
More
Designated smoking areas
Room amenities
Bathroom
Free toiletries
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Free bottled water
Restaurant dining guides
More
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel Jardín
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately MXN 90 to 120 for adults and MXN 90 to 120 for children
Nearby parking fee: MXN 60 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Hotel Jardín
Hotel Jardín Hotel
Hotel Jardín Tlalpujahua
Hotel Jardín Hotel Tlalpujahua
Hotel Jardín Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 37 out of 79 reviews
10 - Excellent
37
Rating 8 - Good. 21 out of 79 reviews
8 - Good
21
Rating 6 - Okay. 9 out of 79 reviews
6 - Okay
9
Rating 4 - Poor. 7 out of 79 reviews
4 - Poor
7
Rating 2 - Terrible. 5 out of 79 reviews
2 - Terrible
5
8.4/10
Cleanliness
8.2/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
Reviews
Verified
8/10 Good
Aurora
6 Nov 2025
Liked: Staff & service
Hotel is clean. staff very attentive in the middle of town i would stay there again
The hotel is in a good area, we felt safe. Lady at front desk was nice. The downside is that the towels looked dirty and it was cold (we visited in November). It was fine for one night.
El lugar es acogedor y el personal amable, excelente ubicación y estado de las instalaciones. Sólo deberían ampliar el horario del restaurante al menos en fin de semana.
En internet ofrecen estacionamiento lo cual no es cierto, la tv de la habitación tiene pésima imagen, la puerta del baño rechinando cada vez que se utilizaba, mucho ruido no se puede dormir a gusto, los botes de basura de la habitación con la basura del huésped anterior .
Al llegar no tenían conocimiento de mi reserva tienen una libreta donde anotan las reservaciones, por suerte había habitaciones disponibles, al mostrarle mi reserva vía electrónica me asignó habitación, pero me dijo que debía saldar el total de la reserva 3230 pesos, le dije que había pagado la mitad en Expedia a lo que comento que no tenían trato con Expedia y que hablara para el reembolso de lo pagado en la agencia. Es verdad que Expedia no tiene trato con este hotel?? Por qué aparece en Expedia este hotel si el personal dice que no tienen contrato??
Es un hotel regular, sin estacionamiento, esta bien para pasar una noche, pero solamente, el drenaje huele mucho todo el tiempo, la señal de TV es muy mala y el internet no llega a las habitaciones. Creo que por el precio se puede encontrar mejores opciones.
La ubicación es excelente, pero el trato que recibimos de parte del personal deja mucho que desear. Nos cerraron la puerta del hotel antes de las 10 pm y faltaron varios servicios basicos de los hoteles. Espero mejoren si atención y trato para los demas.