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Island West Resort

2.5 star property

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Photo gallery for Island West Resort

Lunch and dinner served, Regional cuisine
Marina
Lunch and dinner served, Regional cuisine
Serves lunch and dinner
Front of property

Reviews

5.8 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room

Explore the area

View in a map
160 Hemlock St, Ucluelet, BC, V0R 3A0
  • Place, Ucluelet Aquarium
    ‪7 min walk‬
  • Place, Wild Pacific Trail
    ‪13 min walk‬
  • Place, Ucluelet Big Beach
    ‪19 min walk‬
  • Airport, Tofino, BC (YAZ-Long Beach)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Kitchenette

Standard Room, 2 Double Beds, Kitchenette | Desk, free rollaway beds, free WiFi, bed sheets

Standard Room, 2 Double Beds, Kitchenette

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds, Kitchenette

Standard Room, 2 Single Beds, Kitchenette | Desk, free rollaway beds, free WiFi, bed sheets

Standard Room, 2 Single Beds, Kitchenette

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Suite, 1 Double Bed

Standard Suite, 1 Double Bed | Desk, free rollaway beds, free WiFi, bed sheets

Standard Suite, 1 Double Bed

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About this property

Island West Resort

Motel connected to the convention centre in Ucluelet with a marina
This motel features a marina, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, express check-out and tour/ticket assistance. Change of towels is available on request
Island West Resort offers 15 accommodations with coffee/tea makers and free toiletries. 32-inch LED televisions come with cable channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Island West Resort, you're connected to the convention centre and just a quick walk from Image West Gallery. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy Regional cuisine while dining at The Eagles Nest Pub
  • Amenities include laundry facilities, a terrace and a vending machine
  • 9 minutes by foot from Ucluelet Aquarium and a 3-minute drive from Ucluelet Big Beach
  • Pets welcome for a fee (restrictions apply)
Island West Resort offers its guests a marina. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, a vending machine, and tour/ticket assistance are also featured at Island West Resort. Self parking is free.

Smoking is allowed in designated areas at this Ucluelet motel.

The Eagles Nest Pub – This pub specialises in Regional cuisine and serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Eagles Nest Pub

Things to do

  • Billiards/pool table
  • Fishing

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Marina
  • On the boardwalk/promenade
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Toaster

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
The check-in location differs from the property location; go to: [1990 Bay st, Ucluelet]
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 31 October:
  • Bar/Lounge
  • Dining venue
  • Laundry facilities
  • Parking area
The following facilities are closed for Christmas Eve, Christmas Day, New Year's Eve and New Year's Day:
  • Front desk

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: CAD 20 per pet, per night
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
The front desk at this property is open daily from 9:00 AM - 8:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to 1990 Bay st, Ucluelet
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive key retrieval information.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Island West Resort
Island West Resort Ucluelet
Island West Ucluelet
West Island Resort
Island West Resort Motel
Island West Resort Ucluelet
Island West Resort Motel Ucluelet

Island West Resort Reviews

Reviews

5.8
Rating 10 - Excellent. 38 out of 352 reviews
Rating 8 - Good. 65 out of 352 reviews
Rating 6 - Okay. 108 out of 352 reviews
Rating 4 - Poor. 81 out of 352 reviews
Rating 2 - Terrible. 60 out of 352 reviews

6.2/10

Cleanliness

6.2/10

Staff & service

5.8/10

Amenities

4.8/10

Property conditions & facilities

Reviews

6/10 Okay

Alicja

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very comfy beds, clean kitchen, close and central to everything near by. Wallpaper needs to be updated. Has a musky smell, no hot water for our shower and loud knocking in the walls throughout the night which was kind of scary. But it was a comfortable space for one night.
Stayed 1 night in Oct 2025

10/10 Excellent

Renschie Melinda

Stayed 1 night in Oct 2025

6/10 Okay

Dana

Disliked: Staff & service

Van I trip

Service was poor and room was disappointing. Check-in was in an office up the street. No one there so we had to go to the bar upstairs from the office. Inconvenient. No instructions for check out. When we did leave there was no one in office or bar, so we left key in room. Didn't like doing that but it was our most secure option. Room was in an old motel. Definitely Not a resort. Smelled a bit musty on initially entering room so we ran fans which helped. Picture of patio shown to left has nothing to do with room. Dust and dirt under bed. Kitchen outfitted with 2 bowls, 2 small plates, 2 large plates. None of the silver ware had matching designs on handles. They looked like something you'd pick up at a cheap garage sale. Pots, pans ok. One burner on old electric stove didn't work. Signs of water damage in bathroom. Also signs of mould stains, scrubbed. Vinyl flooring in bathroom lifting. In main room there was a metal transition piece; it made a bump. Floor was uneven, so table wobbled. I slept ok. Beds ok, but bit saggy. Only 3 hangers. I would have liked more. Location relatively quiet, very near marina for personal boats, and another marina for whale watching and fishing boats.
Stayed 3 nights in Sep 2025

4/10 Poor

Arthur

Not exactly a posh establishment but there’s a bed
Stayed 3 nights in Sep 2025

6/10 Okay

Daniel

Stayed 2 nights in Sep 2025

4/10 Poor

Hoanh

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I did not like the way the main office operation hours. The office sign posted 0930 to 1700. But when we arrived at 11:30 , the office door was closed. We had to call " Norma" in order to check on our room statis. The staircases at my motel are dirty
Stayed 3 nights in Sep 2025

8/10 Good

Mary Daniella

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to access. Staff is very nice. They have easy parking and they keep your clean room.
Stayed 2 nights in Sep 2025

8/10 Good

Johanne

Stayed 2 nights in Sep 2025

4/10 Poor

Christian

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property needs maintenance badly and upgrading. Fan in the bathroom sounds like jet engine but doesn't vent anything. No screens in any of the hotel windows for any unit. No ceiling fans or ac. Got a call from office for late check-in once then couldn't get a hold of anyone ever again. Office constantly closed. No one ever answered the voicemail i left either. Basic cable and internet. Couldn't even stream apps on tv.
Stayed 4 nights in Aug 2025

8/10 Good

Andrea

Stayed 3 nights in Aug 2025

6/10 Okay

Sam

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Had a kitchen which was super useful. Was very central and super easy to access to go in and out. All in all, a good stay. And very good bang for your buck compared to everything else in town over the long wknd. Didn’t love that we had to pay extra for our dog after our stay, as we booked a pet friendly unit. It was probably in the fine print, but would have been nice if this was stated before booking. This is something that Expedia should make WAY more clear before booking.
Stayed 2 nights in Aug 2025

8/10 Good

Laura

Travelled with family
very old and dated the staircase could be awkward for some but it was convenient to park in back and also liked having a full size frig and kitchen
Stayed 2 nights in Aug 2025

8/10 Good

Jillian

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashilta

Stayed 1 night in Aug 2025

4/10 Poor

Michelle

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It’s a place to stay if you just need to sleep. Very old building. Very much in need of a renovation.
Stayed 2 nights in Aug 2025

2/10 Terrible

Kevin

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The picture of the resort is misleading, it made it appear that there is a balcony with seating areas by the rooms but the picture is the restaurant seating area by the marina. There is no bay view from the rooms as they are located at the back of the property on the opposite side of a hill. The dock ramp and dock is in major need of repairs and was dangerous for physically impaired people. With no parking for guests when they came to the marina for guided fishing trips. At the rooms there is limited parking because of all the boat trailer taking priority and there is nothing for handicap accessible to the rooms or parking. Access to the rooms are by deteriorating and non compliance to code. The room security was almost non existent only lock was by the inexpensive residential door handle lock, no deadbolt or even a working door chain. There was no tub Matt and because of a slippery tub the other 84 people in the room fell and couldn’t get up, managemetThe windows had no screen and were both accessible to public to climb through, the curtain didn’t cover the entire window so the interior of the room was visible to people walking by. The carpets and vinyl floors appeared dirty and didn’t appear to be clean the three days we her there. The beds were old and saved in a V, the middle of the bed about 2” below the ends. There were only three outlets available- one each for the bed light another for TV and the last by the table. We did not have power for chargers or CPAP machines.
Stayed 3 nights in Aug 2025

6/10 Okay

Changsoo

Stayed 2 nights in Aug 2025

4/10 Poor

Bradley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed with family and condition of bathroom was very bad. Cleanliness was also questionable as there were what looked like blood stains on the bedroom walls. Maybe ok for couple or single person looking for a cheap accommodation option but would not recommend for families.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Great value! Great price! Central!
Stayed 3 nights in Aug 2025

2/10 Terrible

ALOK

Disliked: Amenities, property conditions & facilities
Zero cleanliness
Stayed 3 nights in Aug 2025

6/10 Okay

Minyoung

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Jody

Travelled with partner
Disliked: Cleanliness, amenities
Hash browns left on the kitchen floor, a lot of debris on carpet, toast crumbs in cabinet.
Stayed 2 nights in Aug 2025

2/10 Terrible

Roy Calvin

Disliked: Cleanliness, amenities
Total dump with lights and appliances not working; completely inadequate parking(at a motel- lol), lousy room service and falling apart. Highway robbery at any price let alone what these “entrepreneurs” charge.
Stayed 5 nights in Aug 2025

2/10 Terrible

Barbara

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not what was expected. Should be described as a surfer’s or fisherman’s motel. Only thing decent about the property was the water pressure in the shower. Will never stay there again
Bathroom door
Tub surround
Soap dispenser in shower
Entrance
Stayed 2 nights in Aug 2025

8/10 Good

gao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025