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Hotel Resol Ueno

3.0 star property

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Photo gallery for Hotel Resol Ueno

Exterior
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Exterior
Hallway
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
7-chome-2-9 Ueno, Tokyo, Tokyo, 110-0005
  • Place, Ueno Park
    ‪2 min walk‬
  • Place, Ameyoko Shopping District
    ‪4 min walk‬
  • Place, Ueno Zoo
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

View all photos for [Non-Smoking] Single Room

Iron/ironing board, free WiFi, bed sheets

[Non-Smoking] Single Room

9.4 out of 10
Exceptional
(16 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [Non-Smoking] Economy Double Room

Iron/ironing board, free WiFi, bed sheets

[Non-Smoking] Economy Double Room

8.4 out of 10
Very good
(24 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for [Non-Smoking] Twin Room

[Non-Smoking] Twin Room | Iron/ironing board, free WiFi, bed sheets

[Non-Smoking] Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

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About this property

Hotel Resol Ueno

A restaurant, a 24-hour front desk and free newspapers are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
Hotel Resol Ueno offers 115 accommodations with complimentary slippers. This Tokyo hotel provides complimentary wireless Internet access. Bathrooms include a separate bath and shower. An iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Hotel Resol Ueno's great location gets high marks from our customers. During your stay, you'll be connected to a railway/underground station and just a quick walk from Ueno Park. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Amenities include free newspapers in reception, a lift and a vending machine
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Sensoji Temple and a few minutes from Tokyo Skytree
There's a restaurant on site. WiFi is free in public spaces. Hotel Resol Ueno also features a vending machine, complimentary newspapers in the lobby, and a lift.

This 3-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Hotel Resol Ueno has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 800 for adults and JPY 800 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

More

  • Electrical adapters
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests with Room Only rate plans must book breakfast 1 day in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately JPY 800 for adults and from JPY 800 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Resol Ueno Hotel
Hotel Resol Ueno Tokyo
Hotel Resol Ueno Hotel Tokyo

Hotel Resol Ueno Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 366 out of 572 reviews
Rating 8 - Good. 161 out of 572 reviews
Rating 6 - Okay. 35 out of 572 reviews
Rating 4 - Poor. 6 out of 572 reviews
Rating 2 - Terrible. 4 out of 572 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely helpful and spoke really great English! They also give you the option to hold your luggage for a few hours after you checkout so it was so convenient before we had to check-in to our next one!
Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy access near Ueno station - perfect for staying after a long flight as the Skyliner goes direct from Narita airport to Ueno station.
Stayed 1 night in Nov 2025

6/10 Okay

Lawrence

Liked: Cleanliness, property conditions & facilities
One front desk staff employee was unpleasant to deal with. The hotel Wi-fi was very unstable throughout my 1 week stay. My shower curtain was yellow and mildewy. Location is good. Very good towel service. Nice work area/ lounge area on the main lobby.
Stayed 7 nights in Nov 2025

10/10 Excellent

JENYIH

Liked: Cleanliness, staff & service, amenities
Everything is good! Just one problem… the noise of bath room fan. Can’t stop! Make me sleep not well.
Stayed 1 night in Nov 2025

10/10 Excellent

jiaying

Stayed 1 night in Nov 2025

10/10 Excellent

Peng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and
Stayed 4 nights in Nov 2025

8/10 Good

James

Liked: Cleanliness, amenities
The staff were very helpful and the free breakfast was a lovely touch. The is an issue with the windows which means when the wind blows, it comes through the window frame leading to a very annoying high pitched squeal.
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent convenient location. Hotel was very quiet and calm. Staff was very helpful. Amenities in lobby were nice. Ueno station without the craziness of other large stations is convenient.
Stayed 9 nights in Nov 2025

6/10 Okay

Jordan

rooms were small even for a japanese hotel, good location, better options out there.
Stayed 1 night in Nov 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service
Great location in calm Ueno, rooms were spacious enough and bed really comfortable. Very quick train from Narita airport. We did not know that rooms are only serviced every three days but new towels provided every day:
Stayed 5 nights in Nov 2025

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, with great breakfast and very friendly staff. Close to the Ueno station!
Stayed 3 nights in Nov 2025

10/10 Excellent

Marie, St Albert

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location close to both major train stations and Ueno Park and the Ameyoko Market. The hotel itself is clean, modern and offers a great lobby with drinks and snacks. Recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Misia

Stayed 3 nights in Oct 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities
Everything was very good. Staff were friendly and helpful.
Stayed 5 nights in Oct 2025

8/10 Good

Peter

Stayed 3 nights in Oct 2025

8/10 Good

Hope

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice stay! I would have enjoyed it more if the room was larger. Having to sit down on the bed for my partner to move through the room was inconvenient. There was not enough room to have 2 regular sized suitcases open at the same time. I did like being able to crack open the window to make the room cooler. For a short stay, it was sufficient.
Stayed 2 nights in Oct 2025

8/10 Good

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una gran ubicación y la barra de sopas y croissants está maravilloso
Stayed 5 nights in Oct 2025

10/10 Excellent

Quang

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Resol Ueno was a great place to stay, located on a quiet street close to Ueno Station. I very much enjoyed the breakfast they served, and the staff were very chill.
Stayed 3 nights in Oct 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, above and beyond amenities for guests.
Stayed 1 night in Oct 2025

8/10 Good

Nicole

Liked: Staff & service, property conditions & facilities, room comfort
Overall stay was good, room was small but quaint and well thought out. It was visibly very clean, bathroom especially, however it seems that the non-high touch areas such as lamps, windowsills, etc have not been dusted in quite while. I opened the window to check the temperature outside and a bunch of dust lifted from the frame. Then when I started looking around I noticed the lamps had dust all over them. Extra amenities were great, hot tea and pastries/soup in the lobby for free as well as toiletries! Location was perfect, 2 minute walk from Ueno station which is on the Yamanote line!
Stayed 5 nights in Sep 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Yu-Chuan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean/ near by Ueno Station
Stayed 1 night in Sep 2025

10/10 Excellent

Ari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic and convenient hotel that was so convenient for my first exploration of Tokyo!!! Staff was so kind and helpful, everything was perfectly clean. And it is so close to the Ueno train station making everything so convenient and easy to get around! 10/10!
Stayed 5 nights in Sep 2025

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff how were super helpful throughout my stay. Great location in an area with wonderful transport links, but tucked away on a slightly quieter street which was perfect.
Stayed 1 night in Sep 2025

8/10 Good

Racyl Tamar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family stayed here for 4 days and we loved it! Great location, literally next to a train station and Family Mart. The hotel itself is beautiful and has a lot of space. The only reason I removed one star is bcos of the housekeeping never took out our trash or cleaned the room. They only changed our sheets but besides that everything was great!
Stayed 4 nights in Sep 2025