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Hotel Sardonyx Ueno

3.5 star property

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Photo gallery for Hotel Sardonyx Ueno

Property entrance
Restaurant
Interior entrance
Twin Room, 2 Double Beds, Non Smoking | Blackout curtains, free WiFi, bed sheets
Laundry room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View in a map
6-6-7 Ueno, Taito, Tokyo, Tokyo-to, 110-0005
  • Place, Ameyoko Shopping District
    ‪1 min walk‬
  • Place, Ueno Park
    ‪4 min walk‬
  • Place, Ueno Zoo
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪33 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

Standard Double Room, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking (13.5sqm)

Blackout curtains, free WiFi, bed sheets

Superior Double Room, Non Smoking (13.5sqm)

8.4 out of 10
Very good
(14 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Double Beds, Non Smoking

Twin Room, 2 Double Beds, Non Smoking | Blackout curtains, free WiFi, bed sheets

Twin Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for [3PM Check-in, 12PM Check-out] Standard Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

[3PM Check-in, 12PM Check-out] Standard Room, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for [3PM Check-in, 12PM Check-out] Superior Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

[3PM Check-in, 12PM Check-out] Superior Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Run of House , Non-smoking

Blackout curtains, free WiFi, bed sheets

Run of House , Non-smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Non Smoking

Blackout curtains, free WiFi, bed sheets

Superior Double Non Smoking

  • Sleeps 2

View all photos for Standard Room Non smoking

Blackout curtains, free WiFi, bed sheets

Standard Room Non smoking

  • Sleeps 2

View all photos for Twin Room Non Smoking

Blackout curtains, free WiFi, bed sheets

Twin Room Non Smoking

  • Sleeps 2

View all photos for Standard Room Smoking

Blackout curtains, free WiFi, bed sheets

Standard Room Smoking

  • Sleeps 2

View all photos for Superior Room Smoking

Blackout curtains, free WiFi, bed sheets

Superior Room Smoking

  • Sleeps 2

View all photos for Run Of House - Non-Smoking

Blackout curtains, free WiFi, bed sheets

Run Of House - Non-Smoking

  • Sleeps 2

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About this property

Hotel Sardonyx Ueno

Hotel with free breakfast, 7-minute walk to Ueno Zoo
Along with a restaurant, this hotel has dry cleaning and laundry facilities. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a front desk safe and multilingual staff assistance are on-site.
Hotel Sardonyx Ueno offers 181 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. Guests can surf the web using complimentary wired and wireless Internet access. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Hotel Sardonyx Ueno. During your stay, you're just a quick walk from Ueno Park. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Guests have great things to say about the location and the helpful staff
  • 7 minutes by foot from Ueno Zoo and a 3-minute drive from Tokyo Dome
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Sardonyx Ueno.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

Guests are served a free continental breakfast daily from 7 AM to 9:30 AM.
Hotel Sardonyx Ueno has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 9:30 AM
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 12 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Sardonyx
Sardonyx Ueno
Hotel Sardonyx Ueno Tokyo Japan
Hotel Sardonyx Ueno Hotel
Hotel Sardonyx Ueno Tokyo
Hotel Sardonyx Ueno Hotel Tokyo

Reviews

Hotel Sardonyx Ueno Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 442 out of 1002 reviews
Rating 8 - Good. 415 out of 1002 reviews
Rating 6 - Okay. 113 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

Reviews

10/10 Excellent

KYUNG SHUP

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Vianna, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Aug 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located near Ueno station
Stayed 9 nights in Aug 2025

6/10 Okay

Chaohui

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Fine place for a quick stay. Breakfast was very underwhelming.
Stayed 1 night in Sep 2025

8/10 Good

Sienna

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff
Stayed 5 nights in Aug 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel and a good value. Rooms are very small by western standards but well maintained and cleaned.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alishia

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, lots of access to different train routes and the breakfast was delicious. AC is decent and is good enough to have a good nights rest after being in the heat all day
Stayed 4 nights in Aug 2025

6/10 Okay

Creamy

Stayed 7 nights in Jun 2025

10/10 Excellent

Hue

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First stay in Japan! Very small room but worked with it. Decent bed. Clean. Good AC. Quiet. It is around the corner from so many shopping and dining options. Loved the feel of Ueno. Walkable to everything! Highly recommend if you need a place to stay thats walking distance to many places and has a very active nightlife.
Stayed 4 nights in Jun 2025

8/10 Good

John, ottawa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small room, which was okay. It would have been nice to have place to store suitcase out of the way. Breakfast very simple but enjoyed egg salad bun
Stayed 4 nights in Jun 2025

10/10 Excellent

Boo Tiong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice quiet hotel with easy assess to shopping & food
Stayed 6 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Rudy

Very kind and friendly staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Liinaa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Tokyo, walkable distance from JR and metro lines. If youre coming from narita airport theres the Narita Skyliner that stop and Ueno station which is about a 10 minute walk to the hotel. Breakfast was nice, theres a set menu to choose from for the free breakfast. Some people might find it a bit light but i do recommend the pancakes and toast. The room is small in comparison to other hotels around the world but this was pretty standard for tokyo. They also offer extra amenities by the reception if theres anything extra you might want. They also offer Ta-Q-Bin which is the delivery service for your luggage if you want to send it to another hotel in tokyo (for it to arrive same day) or to other cities. Pretty straight forward process and theyll sort out all the paperwork for you.
Stayed 6 nights in May 2025

10/10 Excellent

Nevethen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is located in literally the best area for food. So so many food options just a few steps away and also steps away from the stations as well. Staff were nice and accommodating. The hotel had all the amenities we needed. The free breakfast is a plus.
Stayed 7 nights in May 2025

8/10 Good

Michele, Kirkland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, reasonable price and good service. The rooms are on the small side, so if you have a lot of luggage it will be tight. Walking distance to the metro stations.
Stayed 2 nights in Mar 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was conveniently located and very clean. Only problem is that air conditioning seems to be central through the whole floor/building. We were not able to adjust the temperature in our room.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jie

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Rudy

Travelled with partner
Liked: Cleanliness, staff & service
Hotel is smallbut clean
Stayed 5 nights in Apr 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service
Conveniently located near UENo station, park and markets. Clean and convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Kenix

Stayed 3 nights in Apr 2025

6/10 Okay

Jimmy

Travelled with partner
Liked: Staff & service
hotel is small but functional. did I say it was small? it's a tiny room, and barely big enough for 2 guest (wife and I), imagine 2 friends. tight quarters.
Stayed 2 nights in Mar 2025

6/10 Okay

Meagan

Travelled with family
Liked: Cleanliness, staff & service
Location is fine and appreciated that they held our luggage for us and delivered to the room, but the rooms themselves needed some up keep and could have been a bit cleaner. We also couldn’t use the air conditioner even though we were there during a few unseasonably warm days.
Stayed 2 nights in Feb 2025

8/10 Good

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Very good opción to Stay near the station
Stayed 10 nights in Feb 2025