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Hotel Sunroute Plaza Shinjuku

3.5 star property

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Photo gallery for Hotel Sunroute Plaza Shinjuku

Lobby
Bar (on property)
Bar (on property)
Property entrance
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
2-3-1 Yoyogi, Shibuya, Tokyo, Tokyo-to, 151-0053
  • Place, Tokyo Metropolitan Government Building
    ‪7 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪9 min walk‬
  • Place, Isetan Department Store Shinjuku
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪37 min drive‬

Room options

View all photos for Standard Single Room

Premium bedding, down duvets, desk, blackout curtains

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1

View all photos for Run Of House

Premium bedding, down duvets, desk, blackout curtains

Run Of House

  • Sleeps 2

View all photos for Economy Double Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(197 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Single Room, Non Smoking

8.4 out of 10
Very good
(45 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(41 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(61 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Standard Triple Room, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for [Pure Wellness Room] Deluxe Triple

[Pure Wellness Room] Deluxe Triple | Premium bedding, down duvets, desk, blackout curtains

[Pure Wellness Room] Deluxe Triple

  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for [Pure Wellness Room] Deluxe Twin

[Pure Wellness Room] Deluxe Twin | Premium bedding, down duvets, desk, blackout curtains

[Pure Wellness Room] Deluxe Twin

  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Double Room

Premium bedding, down duvets, desk, blackout curtains

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Standard Twin Room

Premium bedding, down duvets, desk, blackout curtains

Standard Twin Room

  • Sleeps 2

View all photos for Economy Double Room

Premium bedding, down duvets, desk, blackout curtains

Economy Double Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2

View all photos for Twin Room With Sofa-Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

Twin Room With Sofa-Non-Smoking

  • Sleeps 2

View all photos for Standard Triple Room -Non-smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Triple Room -Non-smoking

  • Sleeps 3

View all photos for [Pure Wellness Room] Deluxe Triple Room - Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

[Pure Wellness Room] Deluxe Triple Room - Non-Smoking

  • Sleeps 3

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About this property

Hotel Sunroute Plaza Shinjuku

Hotel with 2 restaurants, near Shinjuku Gyoen National Garden
2 restaurants, a full-service spa and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area and conference space.
Hotel Sunroute Plaza Shinjuku offers 624 accommodations with complimentary slippers and a hairdryer. Beds feature down duvets and premium bedding. A pillow menu is available. 26-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include a combined bath/shower unit with a deep soaking bath and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hotel Sunroute Plaza Shinjuku's great location gets high marks from our customers. During your stay, you're just a quick walk from Tokyo Metropolitan Government Building. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to aromatherapy at the spa
  • Amenities include a front desk safe, meeting rooms and conference space
  • Guests have great things to say about the value of their stay and the location
  • Just a 4-minute drive from Tokyo Imperial Palace and a few minutes from Shibuya Crossing
Hotel Sunroute Plaza Shinjuku offers its guests a full-service spa. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2799 square feet (260 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Sunroute Plaza Shinjuku. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Vilazza – This restaurant serves breakfast and lunch.
Kukon – This bar only serves dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Kukon
  • Vilazza

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,799 square feet of conference space
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Built in 2007
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A scheduled power and water outage will take place on May 6, 2026 from noon to 8 PM. All facilities that use power, including car park, toilets, and hot water will not be available during this time. Late check-out and housekeeping service will be not available on this date.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1650 for children
  • Self-parking fee: JPY 1500 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sunroute
Hotel Sunroute Plaza
Hotel Sunroute Plaza Shinjuku
Hotel Sunroute Shinjuku Plaza
Shinjuku Plaza Hotel
Shinjuku Plaza Sunroute
Sunroute
Sunroute Hotel
Sunroute Plaza
Sunroute Plaza Shinjuku
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Shibuya
Hotel Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel Tokyo

Hotel Sunroute Plaza Shinjuku Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1285 out of 2053 reviews
Rating 8 - Good. 581 out of 2053 reviews
Rating 6 - Okay. 129 out of 2053 reviews
Rating 4 - Poor. 32 out of 2053 reviews
Rating 2 - Terrible. 26 out of 2053 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Asuwit

Liked: Cleanliness, staff & service, amenities
The room was clean, the staffs were nice and helpful, the hotel is very close to shinjuku station. The only one thing was disappointed was the laundry machine was broken on the floor I used. But overall I love this hotel, I definitely be back to stay next visit!
Stayed 2 nights in Nov 2025

10/10 Excellent

Marius, Kitchener

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 7 nights in Nov 2025

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room, small but good enough for Japan size hotel rooms. Loved the supply of toiletries in the lobby. Comfortable bed and conveniently located to a lot of sightseeing places.
Stayed 5 nights in Oct 2025

10/10 Excellent

Sawaporn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, I would love to stay here next time when I visit Tokyo!
Stayed 1 night in Nov 2025

6/10 Okay

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ok hotel good staff and good location. Average breakfast not worth the price. Small room but comfy bed and good shower.
Stayed 7 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Yogesh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Best hotel breakfast buffet I have ever had.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gary

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They upgraded my room which is always a bonus!
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and amenities. The staff was very courteous.
Stayed 6 nights in Oct 2025

8/10 Good

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Location was great. Clean premises and staff very friendly .
Stayed 3 nights in Oct 2025

10/10 Excellent

Karen

Stayed 5 nights in Oct 2025

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness
Staff was very helpful. Hotel was pretty clean and quiet. Rooms were fine. Great place to stay for the price!
Stayed 10 nights in Oct 2025

8/10 Good

Samuel

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Room: There are areas within the room that was not clean. A cover of dust could be seen. Amenities: The toothbrush is quite hard and it injured my gums. It would be good if the toothbrush could be changed to soft bristles. Breakfast: The breakfast was quite a good spread. However, I am eating the same menu variation every alternate days. It would be great if we could have more breakfast variations.
Stayed 9 nights in Oct 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities
Hotel was very clean, turn down service was also very good. No complaints. Best english speaking staff we came across during our whole trip.
Stayed 8 nights in Oct 2025

10/10 Excellent

Rob

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A great place to stay. Third stay here. Really good staff that are attentive, helpful, pleasant and efficient. Rooms are compact, but well designed. They just work! Location is excellent. Close enough to the Shinjuku busy busy - but a haven of tranquility away from the busy, busy!
Stayed 5 nights in Oct 2025

10/10 Excellent

Ann

Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and very helpful staff. Clean rooms and plenty of amenities available. Also location was outstanding so close to Shinjuku station.
Stayed 13 nights in Oct 2025

8/10 Good

Andy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and communicated in English. I was able to rent a lint roller and scissors with no problems and they were delivered to the room by a cute robot friend!
Stayed 6 nights in Oct 2025

10/10 Excellent

kiki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Recommend
Stayed 5 nights in Oct 2025

10/10 Excellent

Diamond

Liked: Cleanliness, amenities, property conditions & facilities
Location, Room, Staff, Amenities were amazing! Would highly recommend going. We will for sure
Stayed 6 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 7 nights in Oct 2025

2/10 Terrible

johnson

Stayed 8 nights in Oct 2025

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel in a perfect location! Seconds away from Shinjuku station, but it doesn’t feel hectic or loud when you’re in the hotel. The staff are lovely and accommodating. There were lovely little touches like free tea and skincare products. We’re hoping to come back to Tokyo again in the future and hope to stay here again!
Stayed 12 nights in Oct 2025

8/10 Good

Clara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Shinjuku. The room is pretty big for Tokyo and in good condition. They also provide tons of toiletries - even face masks, hair treatment, and sunscreen. Super complete and really thoughtful. Overall, a great choice for both convenience and comfort.
Stayed 4 nights in Oct 2025

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located close to Shinjuku metro and railway stations. We used airport limousine service from the Bus terminal which was a 7 minute walk from the hotel to get back to Haneda airport. The staff was friendly and helpful. The room was on a smaller side but we did not mind it as we only stayed for two nights. It was easy to check in, breakfast option was a definite plus.
Stayed 2 nights in Oct 2025