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Hotel Sunroute Plaza Shinjuku

3.5 star property

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Photo gallery for Hotel Sunroute Plaza Shinjuku

Lobby
Bar (on property)
Lobby lounge
Premium bedding, down duvets, desk, blackout curtains
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Housekeeping

Explore the area

View in a map
2-3-1 Yoyogi, Shibuya, Tokyo, Tokyo-to, 151-0053
  • Tokyo Metropolitan Government Building
    ‪7 min walk‬
  • Shinjuku Gyoen National Garden
    ‪9 min walk‬
  • Meiji Jingu Shrine
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪19 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(51 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Standard Double Room, Non Smoking

7.8 out of 10
Good
(36 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Standard Triple Room, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 26 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for [Pure Wellness Room] Deluxe Twin

[Pure Wellness Room] Deluxe Twin | Premium bedding, down duvets, desk, blackout curtains

[Pure Wellness Room] Deluxe Twin

  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Single Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Single Room, Non Smoking

8.4 out of 10
Very good
(38 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(161 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for [Pure Wellness Room] Deluxe Triple

[Pure Wellness Room] Deluxe Triple | Premium bedding, down duvets, desk, blackout curtains

[Pure Wellness Room] Deluxe Triple

  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Economy Double Room

Premium bedding, down duvets, desk, blackout curtains

Economy Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Twin Room With Sofa-Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

Twin Room With Sofa-Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room

Premium bedding, down duvets, desk, blackout curtains

Standard Twin Room

  • Sleeps 2

View all photos for Standard Single Room

Premium bedding, down duvets, desk, blackout curtains

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1

View all photos for Standard Triple Room -Non-smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Triple Room -Non-smoking

  • Sleeps 3

View all photos for Standard Double Room

Premium bedding, down duvets, desk, blackout curtains

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for [Pure Wellness Room] Deluxe Twin Room With Sofa - Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

[Pure Wellness Room] Deluxe Twin Room With Sofa - Non-Smoking

  • Sleeps 3

View all photos for Run Of House

Premium bedding, down duvets, desk, blackout curtains

Run Of House

  • Sleeps 2

Similar properties

Lobby

Hotel Gracery Shinjuku

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar
4.5 out of 5, Wonderful, (3718)
The price is CHF 145
for 1 room
22 Aug - 23 Aug
Hotel Gracery Shinjuku

About this property

Hotel Sunroute Plaza Shinjuku

Hotel with 2 restaurants, a short walk to Tokyo Metropolitan Government Building
2 restaurants, a full-service spa and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area and conference space. All rooms are soundproofed and feature free WiFi, free wired Internet and hairdryers. Guests can enjoy deep soaking bathtubs, and other standard amenities include Netflix, premium bedding and flat-screen TVs.
Hotel Sunroute Plaza Shinjuku offers 624 accommodations with complimentary slippers and a hairdryer. Beds feature down duvets and premium bedding. A pillow menu is available. 26-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include a combined bath/shower unit with a deep soaking bath and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The clean rooms at Hotel Sunroute Plaza Shinjuku get high marks from our customers. During your stay, you're just a quick walk from Tokyo Metropolitan Government Building. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa. Built in 2007, this comfortable hotel has 624 rooms over 14 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bath in each room.
  • Air-conditioned accommodations with deep-soaking baths, flat-screen TVs and Netflix
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to aromatherapy at the spa
  • Amenities include a front desk safe, meeting rooms and conference space
  • Guests have great things to say about the location and the proximity to the airport
  • 9 minutes by foot from Tokyo Metropolitan Government Building and a 5-minute drive from Shibuya Crossing
Hotel Sunroute Plaza Shinjuku offers its guests a full-service spa. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2799 square feet (260 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Sunroute Plaza Shinjuku. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Vilazza – This restaurant serves breakfast and lunch.
Kukon – This bar only serves dinner. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,750 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Kukon
  • Vilazza

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,799 square feet of conference space
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Built in 2007
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The name on the booking must match the name on the passport.
Meals are not included in the room rate for children ages 6 and younger whose stay is included

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 per person
  • Self-parking fee: JPY 1500 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sunroute
Hotel Sunroute Plaza
Hotel Sunroute Plaza Shinjuku
Hotel Sunroute Shinjuku Plaza
Shinjuku Plaza Hotel
Shinjuku Plaza Sunroute
Sunroute
Sunroute Hotel
Sunroute Plaza
Sunroute Plaza Shinjuku
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Shibuya
Hotel Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel Tokyo

Hotel Sunroute Plaza Shinjuku Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1165 out of 1928 reviews
Rating 8 - Good. 581 out of 1928 reviews
Rating 6 - Okay. 125 out of 1928 reviews
Rating 4 - Poor. 30 out of 1928 reviews
Rating 2 - Terrible. 27 out of 1928 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Marilou

Travelled with family
Liked: Amenities
staff are amazing
Stayed 1 night in May 2025

8/10 Good

Elyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is a little small but comfortable for a one pax. Love the location!
Stayed 7 nights in Mar 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient. Lots of free items for hotel guest. Airport bus directly to Haneda and Narita inexpensive.
Stayed 1 night in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at reception is friendly and helpful. The location is great. The room is small but functional and everything is clean. Room service as you like.
Stayed 4 nights in May 2025

10/10 Excellent

Jenna, Narellan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Apr 2025

8/10 Good

Camilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here, the hotel was quiet and very clean, and the staff were all friendly. The additional toiletries came in very handy and we were right next to Shinjuku station. The room had enough space for our bags and the bed was comfortable. The fridge in the bedroom was a little noisy during the night, but overall we had a very pleasant stay.
Stayed 5 nights in May 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Jenna, Narellan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to shinjuku station
Stayed 7 nights in Apr 2025

10/10 Excellent

Santhosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Hotel Sunroute Plaza for Tokyo Marathon 2025. Its very close to the Shinjuku station. Also it's just only a mile n half to the Tokyo Marathon start so that i dont 've to worry abt scrambling to get to the start line on race morning. Since it's in the middle of Shinjuku, it's very convenient to find an eating place or shopping. The room was clean and they will also clean the room every 2 days - no matter if you choose or not! The staff were very cordial and the breakfast buffet is excellent. If i go back again, i'll definitely gonna stay at the same place!
Stayed 5 nights in Feb 2025

10/10 Excellent

Daniel Hugo, Kailua kona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location good staff
Stayed 5 nights in Apr 2025

8/10 Good

peter

Liked: Cleanliness, property conditions & facilities
Arrived early, had to wait for room which is fair enough but was not told about hotel facilities and procedures, especially having to collect tea, coffee and other things from the lobby, the bartender was not the best, and a bit unfriendly
Stayed 3 nights in May 2025

10/10 Excellent

AHSLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Felicia

Stayed 4 nights in Apr 2025

10/10 Excellent

Reinaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel to stay, safe, convenient for transportation. Staff and service excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Harkirandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. Everyone was friendly and helpful.
Stayed 6 nights in Apr 2025

10/10 Excellent

jacky

Liked: Property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Mei yin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and helpful. Excellent location. Will definitely go back again
Stayed 4 nights in Apr 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
airport limousine is outside the hotel and you can purchase the ticket from the hotel. Very convenient to subway station or JR. There is a lot of restaurants around and shopping too.
Stayed 2 nights in Apr 2025

6/10 Okay

Nancy

Travelled with partner
Disliked: Property conditions & facilities
i booked this hotel after watching a Youtube. overall the hotel is very close to Sinjiku train station. but the quality of the hotel was not as i expected. they use machine to check in and out. I don't know if that's good or bad since you still has to figure out how to use the machine. but it's not too bad since there is staff there to help you. in the room they don't provide most of the stuff...such as comb, shower cap....but they have a big stationary in the lobby for you to pick them up yourself. The buffet breakfast was not included which cost $18/person. other than that i don't think anything is specially highlight for this hotel. The lobby seems small and always occupied by a group of travelers.
Stayed 3 nights in Apr 2025

8/10 Good

Varun

Liked: Cleanliness, staff & service, property conditions & facilities
The location for this property is excellent and everything else is very good. My room was a little basic and on the small side, but I didn't spend a lot of time there so the location more than made up for it.
Stayed 7 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Have returned a few times, amazing location and great value for money.
Stayed 6 nights in Apr 2025

10/10 Excellent

Sherri

Liked: Staff & service, property conditions & facilities
Stayed here in November. Came back in April. Love it for so many reasons. Great service.
Stayed 4 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Lazarus, Daly City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything they even had free umbrellas when it was raining. Very thoughtful people
Stayed 3 nights in Apr 2025