Hotel Sunroute Plaza Shinjuku

3.5 star property

Choose dates to view prices

Room options

View all photos for Standard Single Room

Premium bedding, down duvets, desk, blackout curtains

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1

View all photos for Run Of House

Premium bedding, down duvets, desk, blackout curtains

Run Of House

  • Sleeps 2

View all photos for Economy Double Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(187 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Single Room, Non Smoking

8.4 out of 10
Very good
(44 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Standard Double Room, Non Smoking

7.8 out of 10
Good
(39 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(59 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Standard Triple Room, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 26 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for [Pure Wellness Room] Deluxe Triple

[Pure Wellness Room] Deluxe Triple | Premium bedding, down duvets, desk, blackout curtains

[Pure Wellness Room] Deluxe Triple

  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for [Pure Wellness Room] Deluxe Twin

[Pure Wellness Room] Deluxe Twin | Premium bedding, down duvets, desk, blackout curtains

[Pure Wellness Room] Deluxe Twin

  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Double Room

Premium bedding, down duvets, desk, blackout curtains

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Standard Twin Room

Premium bedding, down duvets, desk, blackout curtains

Standard Twin Room

  • Sleeps 2

View all photos for Economy Double Room

Premium bedding, down duvets, desk, blackout curtains

Economy Double Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2

View all photos for Twin Room With Sofa-Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

Twin Room With Sofa-Non-Smoking

  • Sleeps 2

View all photos for Standard Triple Room -Non-smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Triple Room -Non-smoking

  • Sleeps 3

View all photos for [Pure Wellness Room] Deluxe Triple Room - Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

[Pure Wellness Room] Deluxe Triple Room - Non-Smoking

  • Sleeps 3

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Exterior
Hotel Gracery Shinjuku
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
4.5 out of 5, Wonderful, 4,321 reviews
The price is CHF 152
3 Jan - 4 Jan 2026
Hotel Gracery Shinjuku

About this property

Hotel Sunroute Plaza Shinjuku

Hotel with 2 restaurants, near Shinjuku Gyoen National Garden
2 restaurants, a full-service spa and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area and conference space.
Hotel Sunroute Plaza Shinjuku offers 624 accommodations with complimentary slippers and a hairdryer. Beds feature down duvets and premium bedding. A pillow menu is available. 26-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include a combined bath/shower unit with a deep soaking bath and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hotel Sunroute Plaza Shinjuku's great location gets high marks from our customers. During your stay, you're just a quick walk from Omoide Yokocho. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to aromatherapy at the spa
  • Amenities include a front desk safe, meeting rooms and conference space
  • Guests have great things to say about the value of their stay and the location
  • Just a 5-minute drive from Shibuya Crossing and a few minutes from Shinjuku Gyoen National Garden
Hotel Sunroute Plaza Shinjuku offers its guests a full-service spa. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2799 square feet (260 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Sunroute Plaza Shinjuku. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Vilazza – This restaurant serves breakfast and lunch.
Kukon – This bar only serves dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Kukon
  • Vilazza

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,799 square feet of conference space
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Built in 2007
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The name on the booking must match the name on the passport.
Meals are not included in the room rate for children ages 6 and younger whose stay is included

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1650 for children
  • Self-parking fee: JPY 1500 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sunroute
Hotel Sunroute Plaza
Hotel Sunroute Plaza Shinjuku
Hotel Sunroute Shinjuku Plaza
Shinjuku Plaza Hotel
Shinjuku Plaza Sunroute
Sunroute
Sunroute Hotel
Sunroute Plaza
Sunroute Plaza Shinjuku
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Shibuya
Hotel Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel Tokyo

Hotel Sunroute Plaza Shinjuku Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1260 out of 2048 reviews
Rating 8 - Good. 598 out of 2048 reviews
Rating 6 - Okay. 132 out of 2048 reviews
Rating 4 - Poor. 32 out of 2048 reviews
Rating 2 - Terrible. 26 out of 2048 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Toshio, Wichita

Travelled with family
Liked: Cleanliness, staff & service, amenities
Flexibility with amenities and services.
Stayed 4 nights in Aug 2025

10/10 Excellent

Marva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Post Cruise Stay

We chose this hotel as a post cruise stay. The facility was clean , the room was small but the bathroom average size with tub. The air condition was adequate despite the hot temperature outside. The staff was friendly and helpful in answering questions. It's a stop for the airport limousine bus which is convenient.
Stayed 3 nights in Aug 2025

8/10 Good

Yuen man

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to trains station very convenience and few 24 hours convenience stores around.
Stayed 4 nights in Aug 2025

10/10 Excellent

Perfecto Michael

Stayed 3 nights in Aug 2025

10/10 Excellent

Felicity

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient & friendly service
Stayed 1 night in Aug 2025

10/10 Excellent

Sen Yee

Stayed 3 nights in Aug 2025

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Convenient location & friendly staff. Property is a bit dated but location & convenience makes up for this.
Stayed 4 nights in Aug 2025

6/10 Okay

Esono

Business traveller
Liked: Property conditions & facilities
Stay was good as the location of the hotel is perfect
Stayed 1 night in Aug 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay there again.

The room was great. The staff was amazing. The bathtub a little short. Breakfast A+. Close to metro station!
Stayed 6 nights in Aug 2025

8/10 Good

Linda

Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Denisse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It’s a decent hotel but rooms were small and bed and pillows were too firm . Front desk was super friendly and it’s located next to 2 train stations! But I wouldn’t stay here again. Price was great for location though
Stayed 4 nights in Jul 2025

10/10 Excellent

Aubrey

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a very convenient location!
Stayed 2 nights in Aug 2025

10/10 Excellent

Juliana, Chula Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service! Room was super clean and everyone was very nice!
Stayed 7 nights in Aug 2025

10/10 Excellent

Yew Wing

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located within walking distance to Shinjuku Station, shopping malls. Lots of food options. Shinjuku never sleeps. Many people around all day all night.
Stayed 4 nights in Aug 2025

10/10 Excellent

Megan E

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My partner and I stayed here for several nights at the beginning of our trip and by the end of our stay we were hoping to return for the last few days. Unfortunately we were unable to due to availability, which makes sense because staying here was such a dream. The room is a modest size however we found there to be plenty of storage. All staff was kind and helpful. We look forward to returning
Stayed 4 nights in May 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Very convenient location; close to train stations, shopping, and dining; very walkable; hotel is clean and safe; kiosk-based check-in and check-out; use magnetic signages on door to request different level of housekeeping service, friendly English-speaking staff Very minor cons - Bathroom ventilation not very good leading to musty smell (make sure to leave the bathroom door open after shower to alleviate this issue), towels are very thin
Stayed 2 nights in Aug 2025

10/10 Excellent

Traci

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around
Stayed 6 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Impeccable service from the staff made us feel extremely comfortable. Hotel was spotless. Great location near Shinjuku station allows easy connections across the city. Breakfast was absolutely excellent with new things to try each morning. A great experience altogether.
Stayed 3 nights in Aug 2025

10/10 Excellent

Maree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly good international hotel. When I first arrived by the limousine bus I was a little worried I was in a dark nowhere spot. But, after appreciating the quite nights sleep I woke to find myself a short walk from all of Tokyo via Shikoku station. Accessing the laundry became a regular race on account of the hot humid conditions..
Stayed 5 nights in Aug 2025

10/10 Excellent

Douglas B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location close to train station, bus station, shopping, restaurants, etc..
Stayed 5 nights in Aug 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large hotel perfect for tourists. In a very central and walkable location. Rooms were fine (clean, decent size for Tokyo) and staff was great. No complaints!
Stayed 3 nights in Jun 2025

8/10 Good

Reza, Scottsdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no breakfast option, but great area, close to shops and restaurants and train station
Stayed 3 nights in Aug 2025