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Hotel Sunroute Plaza Shinjuku

3.5 star property

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Photo gallery for Hotel Sunroute Plaza Shinjuku

A spacious lobby with a reception desk, comfortable seating area, and large windows offering views of the city.
A bar area with a long wooden counter, multiple bar stools, and a wall of illuminated shelves displaying bottles.
A modern building with a glass facade and a well-lit entrance.
A modern lobby with a sofa, chairs, a coffee table, and a staircase.
A modern restaurant with wooden tables and chairs, a central plant, and a kitchen in the background.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Air-conditioning

Explore the area

View in a map
2-3-1 Yoyogi, Shibuya, Tokyo, Tokyo-to, 151-0053
  • Place, Tokyo Metropolitan Government Building
    ‪7 min walk‬
  • Place, Shinjuku Isetan
    ‪9 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪10 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪45 min drive‬

Room options

Economy Double Non-Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room Non-smoking

A hotel room with two beds, a checkered rug, a nightstand with a lamp, and two framed pictures on the wall.

Standard Triple Room Non-smoking

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room Non-smoking

A hotel room with a large bed, a television, a sofa, and a desk with a computer.

Deluxe Twin Room Non-smoking

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Double Room, Non Smoking

A hotel room with a bed, desk, chair, TV, and a large mirror.

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(230 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Non Smoking

A hotel room with a bed, desk, chair, TV, and a large mirror.

Standard Single Room, Non Smoking

8.4 out of 10
Very good
(51 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking

A hotel room with a large bed, a desk with a computer, a television, and a wall-mounted picture.

Standard Double Room, Non Smoking

7.8 out of 10
Good
(45 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a sofa, a desk, and a large window with curtains.

Standard Twin Room, Non Smoking

8.8 out of 10
Excellent
(70 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room, Non Smoking

A hotel room with two beds, a check-in desk, and a large window with curtains.

Standard Triple Room, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for [Pure Wellness Room] Deluxe Triple

A hotel room with two beds, a desk, a chair, a trash bin, and a large window with curtains.

[Pure Wellness Room] Deluxe Triple

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for [Pure Wellness Room] Deluxe Twin

A hotel room with a large bed, a television, a sofa, and a small table.

[Pure Wellness Room] Deluxe Twin

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

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About this property

Hotel Sunroute Plaza Shinjuku

Along with 2 restaurants, this smoke-free hotel has a full-service spa and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area and conference space.
Hotel Sunroute Plaza Shinjuku offers 624 accommodations with complimentary slippers and a hairdryer. Beds feature down duvets and premium bedding. A pillow menu is available. 26-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include a combined bath/shower unit with a deep soaking bath and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hotel Sunroute Plaza Shinjuku's great location gets high marks from our customers. During your stay, you're just a quick walk from Tokyo Metropolitan Government Building. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to aromatherapy at the spa
  • Amenities include a front desk safe, meeting rooms and conference space
  • Guests have great things to say about the value of their stay and the proximity to the airport
  • 12 minutes by foot from Shinjuku Gyoen National Garden and a 4-minute drive from Tokyo Imperial Palace
Hotel Sunroute Plaza Shinjuku offers its guests a full-service spa. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2799 square feet (260 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Sunroute Plaza Shinjuku. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Vilazza – This restaurant serves breakfast and lunch. Open daily.
Kukon – This bar only serves dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Kukon
  • Vilazza

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,799 square feet of conference space
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Built in 2007
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1650 for children
  • Self-parking fee: JPY 1500 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sunroute
Hotel Sunroute Plaza
Hotel Sunroute Plaza Shinjuku
Hotel Sunroute Shinjuku Plaza
Shinjuku Plaza Hotel
Shinjuku Plaza Sunroute
Sunroute
Sunroute Hotel
Sunroute Plaza
Sunroute Plaza Shinjuku
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Shibuya
Hotel Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel Tokyo

Hotel Sunroute Plaza Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1394 out of 2198 reviews
Rating 8 - Good. 606 out of 2198 reviews
Rating 6 - Okay. 133 out of 2198 reviews
Rating 4 - Poor. 35 out of 2198 reviews
Rating 2 - Terrible. 30 out of 2198 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel- location was super useful.
Stayed 9 nights in Apr 2026
Verified review

8/10 Good

TOM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, excellent location
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, close to the main train station and the hotel bar was nice!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Cleide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Chi Ling Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eco friendly hotel, quiet environment, easy access to transportation, shopping and dining
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, excellent location!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small, but the hotel is great and in a fantastic location. I would stay here again.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are bit old however the amazing staff and hotel breakfast makes up for it.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Fabio

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, location and very quiet.
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Eric

Liked: Staff & service
Prime location, metro and JR station next door.
Stayed 10 nights in Apr 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great area. Breakfast buffet was outstanding. Overall great experience
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice staff
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Great location , quiet, and amenities were perfect.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfectly situated within a five minute walk to the train station. Hotel was modern and clean. Breakfast was abundant and tasty. Would highly recommend.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended.. Laundry, staff, cleanliness, suitcases fit underneath the bed... great amenities.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was perfect, staff were exceedingly kind and helpful. A delight to stay here.
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location with airport shuttle, standard twin room was a good size
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Panthea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. The staff was super accommodating, and the rooms were pretty spacious. Also, there are toilet toiletries in the lobby that you can take up to your room that have everything you'll need for your stay. Just a great hotel in general.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Siu Man Alex

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and staff friendly
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Mr.Lursak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location near everything
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Man Hon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Charlemagne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and regularly cleaned, staff are very helpful, airconditioning worked perfectly, very convenient for transportation, shopping and dining.
Stayed 10 nights in Apr 2026
Verified review

10/10 Excellent

Kallie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located at a good price. Staff was very friendly and it met all of our needs.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, property conditions & facilities
The room is great, staff is friendly. Would definitely stay here again.
Stayed 5 nights in Feb 2026