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Keio Plaza Hotel Tokyo Premier Grand

5.0 star property
VIP Access

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Photo gallery for Keio Plaza Hotel Tokyo Premier Grand

Seasonal outdoor pool, open 9:00 AM to 7:30 PM, lifeguards on site
40-inch flat-screen TV with satellite channels, TV, tablet
40-inch flat-screen TV with satellite channels, TV, tablet
Lobby lounge
Premier Grand - Deluxe 2 Queens with the Club Lounge Access and Breakfast | 1 bedroom, down duvets, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
2-2-1 Nishi-shinjuku, Tokyo, Tokyo, 160-8330
  • Tokyo Metropolitan Government Building
    ‪1 min walk‬
  • Shinjuku Gyoen National Garden
    ‪15 min walk‬
  • Meiji Jingu Shrine
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premier Grand - Deluxe 2 Queens with the Club Lounge Access and Breakfast

1 bedroom, down duvets, minibar, in-room safe

Premier Grand - Deluxe 2 Queens with the Club Lounge Access and Breakfast

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premier Grand - Superior King with the Club Lounge Access and Breakfast

1 bedroom, down duvets, minibar, in-room safe

Premier Grand - Superior King with the Club Lounge Access and Breakfast

10.0 out of 10
Exceptional
(14 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Grand - Suite King with the Club Lounge and Breakfast

1 bedroom, down duvets, minibar, in-room safe

Premier Grand - Suite King with the Club Lounge and Breakfast

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Grand - Suite Twin with the Club Lounge Access and Breakfast

1 bedroom, down duvets, minibar, in-room safe

Premier Grand - Suite Twin with the Club Lounge Access and Breakfast

  • 70 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Grand - Deluxe King with the Club Lounge Access and Breakfast

1 bedroom, down duvets, minibar, in-room safe

Premier Grand - Deluxe King with the Club Lounge Access and Breakfast

9.4 out of 10
Exceptional
(13 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Grand - Deluxe Twin with the Club Lounge Access and Breakfast

1 bedroom, down duvets, minibar, in-room safe

Premier Grand - Deluxe Twin with the Club Lounge Access and Breakfast

9.2 out of 10
Wonderful
(5 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Seasonal outdoor pool, open 9:00 AM to 7:30 PM, lifeguards on site

Keio Plaza Hotel Tokyo

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (2425)
The price is CHF 450
for 1 room
12 Jul - 13 Jul
Keio Plaza Hotel Tokyo

About this property

Keio Plaza Hotel Tokyo Premier Grand

Luxury hotel with 11 restaurants and free breakfast
11 restaurants, a fitness centre and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include 3 coffee shops/cafes, coffee/tea in a common area and a seasonal outdoor pool.
Keio Plaza Hotel Tokyo Premier Grand offers 165 accommodations with tablet computers and DVD players. Each accommodation is individually furnished and decorated. Beds feature down duvets. 40-inch flat-screen televisions come with satellite channels and pay-per-view films. Fridges, espresso makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary newspapers. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Keio Plaza Hotel Tokyo Premier Grand. During your stay, you're just a quick walk from Tokyo Metropolitan Government Building. You'll find features such as free breakfast, free WiFi in public areas and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at スーパーブッフェ　グラスコート, a buffet restaurant that serves Fusion cuisine
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, supervised childcare and a lifeguard on-site
  • On-site recreation includes a gym
  • Just a 3-minute walk from Tokyo Metropolitan Government Building and a 2-minute drive from Shinjuku Gyoen National Garden
  • Airport shuttle service available for a fee
Keio Plaza Hotel Tokyo Premier Grand offers its guests a fitness centre and a seasonal outdoor pool. There are 11 restaurants and 3 coffee shops/cafes, as well as a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A library, a vending machine, and multilingual staff are also featured at the luxury Keio Plaza Hotel Tokyo Premier Grand. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available. A complete renovation of Keio Plaza Hotel Tokyo Premier Grand was completed in March 2020.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
スーパーブッフェ　グラスコート – This buffet restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner.
フレンチ＆イタリアン　デュオ・フルシェット – This restaurant specialises in French cuisine and serves lunch and dinner. Reservations are required. Open selected days.
鉄板焼　やまなみ – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
和食　かがり – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
寿司　久兵衛 – This sushi bar specialises in sushi and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 9:00 AM to 5:00 PM at scheduled times
  • Parking on site (JPY 1,000 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • 11 restaurants
  • 3 coffee shops/cafes
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • スーパーブッフェ　グラスコート
  • フレンチ＆イタリアン　デュオ・フルシェット
  • 和食　かがり
  • 寿司　久兵衛
  • 鉄板焼　やまなみ

Things to do

  • Art gallery
  • Bicycle storage
  • Gym
  • Library
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Baby toys
  • Babysitting (surcharge)
  • DVD player
  • Free cot
  • Grocery/convenience store
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 100% renewable energy
  • 47 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall
  • Renovated entire property - March 2020

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • DVD player
  • Pay films
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 1300 per person (one-way)
  • Airport shuttle fee per child: JPY 650 (one-way), (up to 12 years old)
  • Self-parking fee: JPY 1000.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open on 19 July and close on 28 September.
  • Pool access available from 9:00 AM to 7:30 PM
  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Keio Plaza Hotel Premier Grand
Keio Plaza Tokyo Premier Grand
Keio Plaza Premier Grand
Keio Plaza Tokyo Premier Tokyo
Keio Plaza Hotel Tokyo Premier Grand Hotel
Keio Plaza Hotel Tokyo Premier Grand Tokyo
Keio Plaza Hotel Tokyo Premier Grand Hotel Tokyo

Keio Plaza Hotel Tokyo Premier Grand Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 474 out of 587 reviews
Rating 8 - Good. 80 out of 587 reviews
Rating 6 - Okay. 16 out of 587 reviews
Rating 4 - Poor. 9 out of 587 reviews
Rating 2 - Terrible. 8 out of 587 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in Tokyo

Two minutes from the heart of Shinjuku but still quiet enough to not be too busy. Great facilities. Club Lounge was included in our deal and was very much worth it, though vegetarian options are limited. Loads to do in Tokyo - will happily return to the city and would probably stay here again if the price was right.
Stayed 4 nights in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keio Plaza Hotel -an excellent choice for Shinjuku

We stayed at Keio Plaza Hotel for a few days before a cruise and 2 days after the cruise. Our first stay was in Premier Grand which was really nice and included the bar/lounge upstairs on the 45th floor with drinks and snacks and the most amazing light show on the nearby buildings. The room of course had everything we could possibly need and was very clean and comfortable. Our second stay was in the south tower which was also excellent. The room is large and comfortable and also had everything we needed. This room had twin beds which were like large singles or small doubles. All the beds are quite firm for us who are used to softer beds with toppers but I think this is standard for Japan. The only minor gripes are this room has a shower in bath with curtain which would be a problem for anyone with mobility issues (and I'm not a fan ever) and the TV has barely any English speaking channels, even CNN and BBC have Japanese voice-over which we couldn't change. The staff are really good and always ready to help and the location is perfect. A short 10-15 minute walk to Shinjuku Station and lots going on nearby.
Premier Grand room
Premier Grand room
Premier Grand room
South tower bathroom
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Shinjuku! Train station is across the street, variety of restaurants on site and a wonderful view of the city!
Stayed 2 nights in Mar 2025

10/10 Excellent

Anh, Southlake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lounge was great with lots of rehreshment options and nice views! Everyone was so nice! The food was great!
Stayed 2 nights in Mar 2025

6/10 Okay

Chee Keong Rob

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

A little disappointed

Having stayed 5 times in this hotel. This recent stay was a disappointment.Club lounge staff for cocktail was not friendly. We went 8 minutes before closing and were told it’s closed . The staff takes more than 10 mins to find our suitcases in the storage caused us to miss out airport transfer.
Stayed 2 nights in Mar 2025

10/10 Excellent

Phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hôtel was one of the nicest I e ever stayed at. I’ve been to many Ritz hotels and this Hôtel supersedes that and it’s less costly. Tokyo is amazing!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Haywood Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Juvy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Feb 2025

6/10 Okay

Montana

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Daron

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and friendly staff with gorgeous views of Tokyo
Stayed 2 nights in Feb 2025

10/10 Excellent

Firouzeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unmatched location service

Keio Plaza Hotel in Tokyo is an example of a perfect hotel. It consist of two tall towers ( 47 stories). The view of Tokyo on top floors is breathtaking. If you book their premier category you have access to an extensive breakfast buffet and a massive lounge with best appetizers and drinks on certain hours.our room was spacious and comfortable with a perfect bathroom and view. Location is perfect and hotel employees always greet and take care of you as you enter the premises The level of service that we experienced was unmatched to any other hotel that we have ever been
Stayed 3 nights in Feb 2025

10/10 Excellent

James, NSW

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Olivia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were a great size.
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in club room, a large room with great views.
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this hotel. Will stay here again and make sure you try the sushi restaurant!
Stayed 1 night in Jan 2025

10/10 Excellent

Kudzani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, facilities staff
Stayed 3 nights in Jan 2025

10/10 Excellent

ai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable stay
Stayed 4 nights in Jan 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility! It is so convenient for shopping and dining.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this wonderful property on the quiet side of Shinjuku Station. A nice buffet breakfast was included in our stay, and we had a view of the Government Building next door which was lit up at night. Room was comfortable and clean. We were on one of the executive levels, which gave us access to an excellent club area. Highly recommended.
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine, Ashgrove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel to stay at, particularly the premier grand suites with so much included. Everything felt so luxurious and comfortable and the food in all of the restaurants is excellent. I will note that there was no where in the room to hang your towels, which was odd, so we to get fresh ones everyday. And the laundry is not great at all. The machines don’t work well and the dryers are absolutely hopeless.
Stayed 4 nights in Dec 2024