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Marroad Inn Akasaka

3.0 star property

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Interior detail
Interior detail
View from property
Bar (on property)
Building design

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
  • Laundry room

Explore the area

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6 Chome-15-17 Akasaka, Minato, Tokyo, Tokyo Prefecture, 1070052
  • Place, Tokyo Midtown
    ‪5 min walk‬
  • Place, Akasaka Sacas
    ‪6 min walk‬
  • Place, Roppongi Hills
    ‪12 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪29 min drive‬

Room options

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About this property

Marroad Inn Akasaka

Hotel with a restaurant, 6-minute walk to Tokyo Midtown
This hotel features a restaurant, a bar/lounge and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a banquet hall. Housekeeping is not available.
Marroad Inn Akasaka offers 264 accommodations with complimentary slippers and a hairdryer. 20-inch LCD televisions come with digital channels.

Bathrooms include a shower. This Tokyo hotel provides complimentary wired Internet access.

During your stay at Marroad Inn Akasaka, you're just a quick walk from Tokyo Midtown. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi in some public areas
  • Enjoy Chinese cuisine while dining at Marroad
  • Buffet breakfast served daily for a fee
  • Amenities include 2 meeting rooms, laundry facilities and a lift
  • Within a 15-minute walk of Tokyo Midtown and Roppongi Hills
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. Marroad Inn Akasaka also features laundry facilities, dry cleaning/laundry services, and a lift.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Marroad – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 1,296 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Marroad

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • 2 meeting rooms

Spa

  • Massage

Accessibility

  • Lift

More

  • 8 floors
  • Banquet hall
  • Built in 1978
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 20-inch LCD TV with digital channels

Food and drink

  • Refrigerator
  • Room service

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1296 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Marroad Akasaka Twin
Marroad Inn Akasaka Twin
Marroad Inn Twin
Marroad Twin
Marroad Inn Akasaka
Marroad Inn
Marroad Akasaka
Marroad
Hotel Marroad Akasaka
Hotel Marroad Inn Akasaka Tokyo, Japan
Hotel Marroad Inn Akasaka Tokyo Japan
Marroad Inn Akasaka Hotel
Marroad Inn Akasaka Tokyo
Marroad Inn Akasaka Hotel Tokyo

Marroad Inn Akasaka Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 37 out of 295 reviews
Rating 8 - Good. 117 out of 295 reviews
Rating 6 - Okay. 100 out of 295 reviews
Rating 4 - Poor. 35 out of 295 reviews
Rating 2 - Terrible. 6 out of 295 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

4/10 Poor

christopher

Business traveller
Liked: Cleanliness
Disliked: Room comfort

Not sleepless in Akasaka

I stayed here almost a year ago and I guess I could tolerate it. This time, with a small room, uncomfortable bed and pillows, I requested a refund for my remaining nine days. Due to coming here to study, it was imperative to get decent sleep at night so I could concentrate while in a medical clinic.Thanks to excellent customer service from Hotels.com, I not only got a refund but they found me a very comfortable place in Akasaka at MyStays, albeit significantly more expensive. Most hotels have at least one person at the front desk who can speak some English, since Tokyo is an international city. Marroad Inn is very limited in this respect.
Stayed 9 nights in Jan 2020

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent option

Excellent location, very friendly and helpful staff. Typical Tokyo size room, slightly outdated but clean and has everything that I need. The location is close to Asakusa station and close to restaurants. Excellent option for the price. I will definitely stay at this hotel next time I am in Tokyo.
Stayed 5 nights in Dec 2019

10/10 Excellent

kent&hawkes, kent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is quite good. check-in easy, laugage store servise is quite good.the room is clear.
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Should be cheaper

Horrible cigarette smell, old dirty walls, a bit of a letdow
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Trine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Super good room service everyday, the staff was friendly and English speaking. The area was really nice and quiet and only a few blocks away from the busy streets
Stayed 5 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Like an American MOTEL

We can early so we had to wait for check in time, when we finally could get our room the old style key got stuck in the lock. Inside the room was two small beds with old sheets that had ink stains and who knows what else. Decor looks like it hasn’t been updated since the 80s. We even had an non-working AM/FM radio part of the bed stand.
Stayed 1 night in Mar 2019

6/10 Okay

Nicholas

Liked: Staff & service, room comfort

Decent business hotel in Akasaka

Pedestrian business hotel that served its purpose for my stay. The quality of the breakfast buffet wasn’t very good to be honest. The fish didn’t taste that fresh...
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to rest and affordable,

Close to a 7-11 for us foreigners and also a 20 min walk tp the Mori Museum. Remember though, have to return key to front desk before you head out and pick it back up when you return. Also no guests in your room.
Stayed 1 night in Jul 2018

8/10 Good

Amit, London

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel and good location

Nice 3 star hotel. Reception staff spoke some English. Good facilities in the room.
Stayed 3 nights in Mar 2018

2/10 Terrible

ROBERT

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dissappointing and Unhelpful Service

In a country re-known for its hospitality, Marroad Inn is real disappointment. Beside an overall run down feel to the place, having arrived at 3am (middle of the night) the monumentally unhelpful - and almost rude - Mr. Tanabe would not provide a one hour 'late check out' past the scheduled time of 10am and insisted on charging me circa $10 if I stayed an extra hour. The other point of frustration was that of six people at the front desk/reception not one spoke any English (past 'hello'). When I travel I do not expect the world to speak English - unless perhaps they work at the reception of a hotel selling its rooms on websites catering to international visitors. Not having staff capable of speaking English, in this case, verges on disrespect. So many great and inexpensive hotels in the area. No good reason to stay at Marroad Inn.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Waste of money!!

Old facilities, very bad internet service, terrible air conditioner , not recommended especially for families

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Location

They has improved wifi signal in guest room it's very good performance. the hotel near Tokyo Midtown can walk

6/10 Okay

Verified traveller

Cheap place to stay in the area. Not the best place and no visitors allowed but a quick and easy place to stay for the night.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Andrew, Sydney

Liked: Cleanliness
Disliked: Staff & service

Good location, OK

convenient location close to akasaka station. Service average, breakfast plentiful but only average. Price good for the area. Room OK - small as expected. LAN connection in the room was good and needed as wifi only in foyer. Better coffee shops up the street and nice quiet yakitori shop across the road.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Not sure...

They didn't tell us about the heavy construction that are happening all month...we were on the top floor and got woken up by drilling on the roof

6/10 Okay

RGS, Guam

Disliked: Cleanliness, property conditions & facilities, room comfort

Do NOT stay here...

Far from train station. Old n run down; definitely not worth da price I paid. Had no choice, all hotels in surrounding area were booked.