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Palace Hotel Tokyo

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Photo gallery for Palace Hotel Tokyo

Executive lounge
A bar with a curved counter, a variety of liquor bottles, and a city view at night.
A spacious lobby with a reception desk, seating area, and large windows offering a view of greenery.
A hotel room with a large bathtub, a bed, a sofa, and a city view.
A modern interior with a large window, a hanging light fixture, and a sofa set.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1-1-1 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005
  • Place, Imperial Palace East Gardens
    ‪1 min walk‬
  • Place, Marunouchi Building
    ‪6 min walk‬
  • Place, Tokyo Imperial Palace
    ‪12 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Park Suite Room, City View, Non-smoking

A modern living room with a sofa, coffee table, and chairs.

Park Suite Room, City View, Non-smoking

  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite Room, Non-smoking, Premier Suite Twin

A hotel room with two beds, a large window with a city view, and a balcony.

Suite Room, Non-smoking, Premier Suite Twin

  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Deluxe King Room, Club Floor, City View, Non-smoking

A hotel room with a large bed, bedside tables, a desk, a chair, and a window with curtains.

Club Deluxe King Room, Club Floor, City View, Non-smoking

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Room

A hotel room with a large bed, a desk, a chair, a television, and a view of the city at night.

Deluxe King Room

9.6 out of 10
Exceptional
(30 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Room with Balcony

A room with a large window overlooking a cityscape and a river. There is a round table with a bottle, glasses, and a book. Two chairs are positioned in front of the table.

Deluxe King Room with Balcony

9.8 out of 10
Exceptional
(14 reviews)
  • Park view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Twin Room

10.0 out of 10
Exceptional
(8 reviews)
  • Park view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room with Balcony

A hotel room with two beds, a sofa, a dining table, and a city view.

Deluxe Twin Room with Balcony

9.6 out of 10
Exceptional
(12 reviews)
  • Park view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Deluxe King Room

A hotel room with a large bed, a desk, a chair, a television, and a view of the city at night.

Club Deluxe King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Deluxe King Room with Balcony

A room with a large window overlooking a cityscape and a river. There is a round table with a bottle, glasses, and a book. Two chairs are positioned in front of the table.

Club Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(5 reviews)
  • Park view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Deluxe Twin Room with Balcony

A hotel room with two beds, a sofa, a dining table, and a city view.

Club Deluxe Twin Room with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Suite Room

A hotel room with a large bed, a desk, a chair, a bookshelf, and a view of a cityscape through large windows.

Executive Suite Room

  • Park view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Garden Suite Room

A modern hotel room with a large window, a sofa, a coffee table, and a dining area.

Garden Suite Room

  • Park view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Chiyoda Suite Room

A modern hotel room with two large beds, a flat-screen TV, a balcony with a city view, and a large window.

Chiyoda Suite Room

  • Park view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Park Suite

A spacious living room with a sofa, coffee table, and seating area, large windows with a city view, and a modern design.

Park Suite

  • City view
  • 120 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Terrace Suite

A modern lobby with a marble wall, a large abstract painting, and a seating area with sofas and tables.

Terrace Suite

  • City view
  • 120 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Deluxe King Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Grand Deluxe King Room with Balcony

A modern lobby with a marble wall, a large abstract painting, and a seating area with sofas and tables.

Club Grand Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Grand Deluxe Twin Room

A modern lobby with a marble wall, a large abstract painting, and a seating area with sofas and tables.

Club Grand Deluxe Twin Room

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premier Suite King

A modern hotel room with a large bed, a desk, a chair, and a small table.

Premier Suite King

  • Park view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Suite Twin

A hotel room with a large bed, bedside tables, a chair, a desk, and a mirror.

Premier Suite Twin

  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Palace Hotel Tokyo

This hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include 3 bars/lounges, a 24-hour fitness centre and a sauna.
Palace Hotel Tokyo offers 284 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets. A pillow menu is available. 55-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Evian Spa Tokyo has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Palace Hotel Tokyo. During your stay, you're just a quick walk from Imperial Palace East Gardens. Enjoy features like free WiFi in public areas, plus 3 bars and a full-service spa.
  • Free WiFi and wired Internet
  • Enjoy French cuisine while dining at ESTERRE
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with deep-tissue massages, manicures and pedicures or facials at Evian Spa Tokyo
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a sauna and yoga classes
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Wadakura Fountain Park and 3 minutes on foot from Imperial Palace East Gardens
Palace Hotel Tokyo offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 3 bars/lounges. WiFi and wired Internet are free in public spaces.

Business amenities include meeting rooms and limo/town car service. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury Palace Hotel Tokyo. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:30 AM.
ESTERRE – This restaurant specialises in French cuisine and serves lunch and dinner. Open daily.
GRAND KITCHEN – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Open daily.
WADAKURA – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
TATSUMI – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
GO – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Palace Hotel Tokyo is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (JPY 3,300 per night; includes in/out privileges)
  • Valet parking on site (JPY 4,300 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: JPY 8,625 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • ESTERRE
  • GO
  • GRAND KITCHEN
  • TATSUMI
  • WADAKURA

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM.2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.

Renovations and closures

The property will be renovating from 18 January 2027 to 23 January 2027 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 40000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 8625 per person
  • Self-parking fee: JPY 3300 per night (in/out privileges)
  • Valet parking fee: JPY 4300 per night (in/out privileges)
  • Rollaway bed fee: JPY 40000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Palace Tokyo
Hotel Tokyo Palace
Palace Hotel Tokyo
Palace Tokyo
Palace Tokyo Hotel
Tokyo Hotel Palace
Tokyo Palace
Tokyo Palace Hotel
Grand Palace Chiyoda
Grand Palace Hotel Tokyo
Hotel Grand Palace Tokyo, Japan
Palace Hotel Tokyo Japan
Palace Hotel Tokyo Hotel
Palace Hotel Tokyo Tokyo
Palace Hotel Tokyo Hotel Tokyo

Palace Hotel Tokyo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 895 out of 1000 reviews
Rating 8 - Good. 72 out of 1000 reviews
Rating 6 - Okay. 17 out of 1000 reviews
Rating 4 - Poor. 9 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Macy

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous hotel, amazing breakfast, and perfect location!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel with stellar food and immaculate service
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotels I have ever stayed in anywhere in the world from top to bottom.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Chungsun

Liked: Cleanliness, staff & service, property conditions & facilities
great to stay
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Lakshmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel! Location couldn't be better - directly connected via underground to Tokyo Station - lovely walking to the Imperial Palace grounds right next to the hotel, and short walk to the Ginza. Beautiful, well-appointed rooms, amazing breakfast, great helpful staff - we had a wonderful time here and will hope to return!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, very attentive, beautiful property in a fantastic location given proximity to Imperial Gardens, access to subway and other transportation. The breakfast was excellent combining both buffet and made to order items
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got one of the best room in the hotel it could overlook the whole imperial palace. Also love to eat at their club lounge, convenience, good quality and service.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff, excellent amenities and buffet breakfast
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Great staff. Great amenities. Fantastic view.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Room was wonderful and staff was magnificent
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Great experience.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities
Impeccable service, facilities and breakfast!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities
Five star service across the board. Great accommodations, lovely staff, great breakfast. The restaurants on 6th floor are fantastic. We visited during Sakura season and this hotel did not disappoint.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

dhuha

Liked: Cleanliness, amenities, property conditions & facilities
had a wonderful stay kind staff and great hospitality love the hotel room and location i recommend this hotel
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply stunning. The best luxury hotel I have stayed in for a very long time with a superb choice of restaurants and bars which are just beautiful
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Elisabeth

Liked: Cleanliness
This is the only hotel I would ever use in Tokyo. Everything was above and beyond. Outstanding service. Breakfast in the club lounge - exceptional! Great rooms. Nice pool and spa. Outstanding location.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

mirtha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and friendly with great breakfast choices
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Hanaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room with great view. Staff were just extraordinary! Everything was perfect! I don’t want to stay at any other hotel!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite stay in Tokyo! Amazing service and such a beautiful room and amenities.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

NATHAN

Liked: Cleanliness, staff & service, property conditions & facilities
The Palace Hotel did not disappoint. It was an excellent stay. The staff was helpful, courteous, and knowledgeable. The hotel itself is beautiful and the rooms were spacious and comfortable. .Great location close to the Ginza District and the Imperial Palace. The breakfast had a good variety to choose from.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing! The bathroom was clean and beautiful. The bed was comfortable. The remote control was convenient. The view was breathtaking. The service was excellent. The location was accessible to shopping, tourism, and transportation. The onsite restaurants were wonderful. We had no complaints whatsoever.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Shengjia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, amenities
Clean beautiful toons and exceptional helpful staff.
Stayed 1 night in Jan 2026