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Shibuya Creston Hotel

3.0 star property

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2 restaurants; breakfast and dinner served
Connecting Room, Non Smoking | Down duvets, desk, blackout curtains, soundproofing
Exterior
Reception
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping

Explore the area

View in a map
10-8, Kamiyama-Cho, Shibuya-ku, Tokyo, Tokyo-to, 150-0047
  • Place, Yoyogi Park
    ‪3 min walk‬
  • Place, Love Hotel Hill
    ‪6 min walk‬
  • Place, Shibuya Crossing
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪39 min drive‬

Room options

View all photos for Twin Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

Twin Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

Triple Room, Smoking

  • 24 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Economy Double Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

Economy Double Room, Smoking

8.0 out of 10
Very good
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Double Room, Non Smoking

Down duvets, desk, blackout curtains, soundproofing

Economy Double Room, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Down duvets, desk, blackout curtains, soundproofing

Triple Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Economy Double Room

Down duvets, desk, blackout curtains, soundproofing

Economy Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Single Room, Non Smoking

Down duvets, desk, blackout curtains, soundproofing

Single Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | Down duvets, desk, blackout curtains, soundproofing

Double Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

Down duvets, desk, blackout curtains, soundproofing

Twin Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Non Smoking

Down duvets, desk, blackout curtains, soundproofing

Triple Room, Non Smoking

  • 24 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Connecting Room, Non Smoking

Connecting Room, Non Smoking | Down duvets, desk, blackout curtains, soundproofing

Connecting Room, Non Smoking

  • 40 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Non-Smoking

Junior Suite, Non-Smoking | Down duvets, desk, blackout curtains, soundproofing

Junior Suite, Non-Smoking

8.0 out of 10
Very good
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Single Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

Single Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Run of house smoking

Down duvets, desk, blackout curtains, soundproofing

Run of house smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Run of house, Non Smoking

Down duvets, desk, blackout curtains, soundproofing

Run of house, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Double Room Smoking

Down duvets, desk, blackout curtains, soundproofing

Economy Double Room Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Twin Room Non smoking

Down duvets, desk, blackout curtains, soundproofing

Twin Room Non smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Twin Room Smoking

Down duvets, desk, blackout curtains, soundproofing

Twin Room Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room Smoking

Down duvets, desk, blackout curtains, soundproofing

Double Room Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room Non smoking

Down duvets, desk, blackout curtains, soundproofing

Double Room Non smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Single Room Smoking

Down duvets, desk, blackout curtains, soundproofing

Single Room Smoking

  • Sleeps 1
  • Free Wi-Fi

View all photos for Economy Double Room Non smoking

Down duvets, desk, blackout curtains, soundproofing

Economy Double Room Non smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Single Room Non smoking

Down duvets, desk, blackout curtains, soundproofing

Single Room Non smoking

  • Sleeps 1
  • Free Wi-Fi

View all photos for Triple Room-Smoking

Down duvets, desk, blackout curtains, soundproofing

Triple Room-Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Triple Room-Non-Smoking

Down duvets, desk, blackout curtains, soundproofing

Triple Room-Non-Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Junior Suite-Non-Smoking

Down duvets, desk, blackout curtains, soundproofing

Junior Suite-Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Connecting Room

Down duvets, desk, blackout curtains, soundproofing

Connecting Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Shibuya Creston Hotel

Along with 2 restaurants, this hotel has a 24-hour front desk and a computer station. WiFi in public areas is free. Additionally, free newspapers and a front desk safe are on-site.
Shibuya Creston Hotel offers 53 air-conditioned accommodations with free newspapers and complimentary bottles of water. Beds feature down duvets. 19-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Shibuya Creston Hotel. During your stay, you're just a quick walk from Shibuya Crossing. Enjoy features like free WiFi in public areas, plus 2 restaurants and breakfast (surcharge).
  • Free WiFi
  • Enjoy Japanese cuisine while dining at NIGOUME
  • English breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a computer
  • Just a 4-minute walk from Toguri Museum of Art and 5 minutes on foot from Yoyogi Park
There are 2 restaurants on site. A computer station is on site and WiFi is free in public spaces. Shibuya Creston Hotel also features complimentary newspapers in the lobby, a front desk safe, and a lift.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 9:30 AM.
NIGOUME – This restaurant specialises in Japanese cuisine and only serves breakfast.
SHABUZEN – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 3,000 per night)

Food and drink

  • Daily English breakfast available 7:30 AM to 9:30 AM for a fee: JPY 1,650 per person
  • 2 restaurants

Restaurants on site

  • NIGOUME
  • SHABUZEN

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1990
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 19-inch LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests should contact the hotel prior to arrival to confirm arrival time, using information contained in the booking confirmation.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately JPY 1650 per person
  • Nearby parking fee: JPY 3000 per night (984 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Creston Hotel Shibuya
Shibuya Creston
Shibuya Creston Hotel
Shibuya Creston Hotel Tokyo
Shibuya Creston Hotel Hotel
Shibuya Creston Hotel Tokyo
Shibuya Creston Hotel Hotel Tokyo

Shibuya Creston Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 271 out of 564 reviews
Rating 8 - Good. 219 out of 564 reviews
Rating 6 - Okay. 59 out of 564 reviews
Rating 4 - Poor. 8 out of 564 reviews
Rating 2 - Terrible. 7 out of 564 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Quelza

Travelled with family
Disliked: Amenities, property conditions & facilities
No AC in the rooms, the place it’s old and no save in the room the receptionist not helpful and did not want to help with anything. It was hot in the room even that it was cold outside
Stayed 2 nights in Feb 2026

10/10 Excellent

Domonic

Liked: Cleanliness, property conditions & facilities
Great staff, location and sized rooms. Building was clean and easy to find.
Stayed 3 nights in Jan 2026

8/10 Good

Krisztina

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff excellent location
Stayed 3 nights in Jan 2026

4/10 Poor

Paul

Travelled with family
Liked: Staff & service
Disliked: Amenities
Good location, staff were good. The bathroom stunk (smelt like dirty stagnant water from leaking pipe) which flowed into the room - informed the staff twice but still stunk after the third day. Had to spray air fresher each day to mask the smell. My husband ended up fixing the issue by wiggling the sink basin back into postion which was not sitting correctly, leaving a gap for the smell to come through. Heating was centrally controlled so we could not adjust - it was stiffling. We could not open the window. Had to keep the door ajar during the day when we were in. The floor hallway carpet we were on, smelt like stale food. Their policy of handing your room key to reception each time you leave the hotel, even if for only a few minutes, was annoying and inconvenient. My son, who stayed at another hotel with friends, dropped by to say hello and use the toilet wasn't allowed up and when we needed to sort our luggage between us, I had to be stern to have him in the room for 30 mins. This was our third and last hotel during our first Japan trip - was not a good ending to fantastic trip. Would not stay at this hotel again and would not recommend this hotel to anyone. NPS - 1 staff twice but after cleaning the smell there.
Stayed 5 nights in Jan 2026

10/10 Excellent

Ilcias

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Creston Hotel is such a hidden gem if you are looking to stay near all the Shibuya madness while also being near the calmer parts of the craziness. The staff were extremely friendly, check-in was a breeze. The breakfast was very delicious, with two options being offered (Japanese style and Western style). Would definitely be returning and staying here when staying in Shibuya!
Stayed 3 nights in Jan 2026

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities
Staff is friendly, rooms have a great tub for a bath and the location is great. Quiet and well-priced. And it’s across the street from The Bellwood and BW Cave!
Stayed 3 nights in Jan 2026

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yes, I really liked the Japanese breakfast. Service was good and staff were polite.
Stayed 6 nights in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great location, kind staff, and the room was exactly what I wanted. Close enough to Shibuya to be convenient but off the main strip so it is quiet.
Stayed 5 nights in Jan 2026

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, and nicely sized room.
Stayed 10 nights in Dec 2025

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, amenities
Excellent staff and room very clean. Highly recommend for budget/moderate accommodations in Shibuya.
Stayed 5 nights in Dec 2025

10/10 Excellent

SAMANTHA, Henderson

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shibuya Creston Hotel is perfect for travelling in Tokyo, it is out of the way from the craziness of the Shibuya scramble but with easy access to the train station, restaurants and shops. The staff are amazing, from the resturant staff to the front desk, everyone was so very friendly, helpful and wonderful. The rooms are small in comparison to other countries, but for a Tokyo hotel they are actually quite spacious, and you learn to fit in the space quickly. The breakfasts are well worth the cost, and I highly recommend the Japanese option, it is a delicious way to start the day. I was very sad to leave at the end of my stay, and I cannot wait to return! Thank you Shibuya Creston Hotel.
Stayed 9 nights in Nov 2025

10/10 Excellent

Mei, Hoboken

Stayed 1 night in Dec 2025

8/10 Good

Joanne

Very clean. Great service. A lot of good we were not familiar with in the Japanese breakfast
Stayed 3 nights in Dec 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Courteous staff
Stayed 5 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities
Room was a bit dated but very good for its price. Staff was super friendly and remember everyone (since they hold your keys when you leave). Tucked away in a quieter spot of Shibuya which was nice. Not too far of a walk to Shibuya station either.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jude

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable bed(had a pad without asking), lots of hot water, very friendly staff, near many yummy restaurants
Stayed 1 night in Nov 2025

8/10 Good

Tanaz

Stayed 1 night in Dec 2025

8/10 Good

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near shibuya crossing, subway station, shopping areas and restaurants. The hotel is dated but with very hospitable staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Maryam

Stayed 2 nights in Nov 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2025

6/10 Okay

Ian

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Pretty basic hotel but the staff were good. Good location in Shibuya
Stayed 2 nights in Nov 2025

8/10 Good

Caroline

Yes, very clean
Stayed 3 nights in Nov 2025

10/10 Excellent

Pallavi

Liked: Cleanliness, staff & service, amenities
The staff was amazing. They were so helpful and proactive with all of my needs.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous place. Quiet area just a short walk from Shibuya scramble crossing. Everything was perfect during our stay. Large room, cleaned and restocked daily. Bath and shower. Everywhere spotlessly clean. Staff very helpful. Would definitely recommend.
Stayed 5 nights in Oct 2025