Shibuya Granbell hotel

3.5 star property

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Photo gallery for Shibuya Granbell hotel

In-room safe, desk, soundproofing, iron/ironing board
Lobby lounge
Rainfall showerhead, free toiletries, hair dryer, slippers
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
15-17 Sakuragaoka-cho Shibuya-ku, Tokyo, Tokyo-to, 150-0031
  • Place, Shibuya Sky
    ‪5 min walk‬
  • Place, Cerulean Tower
    ‪5 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

Annex Single, Smoking (Double Use)

7.4 out of 10
Good
(6 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Annex Single, Non-Smoking (Double Use)

8.8 out of 10
Excellent
(38 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Comfort Double, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Comfort Double, Non-Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Modern Double, Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Modern Double, Non-Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Suite

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Single Room, Non Smoking

7.8 out of 10
Good
(60 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

Single Room, Smoking

8.0 out of 10
Very good
(22 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

Premier Double Room, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premier Double Room, Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premier Twin Room, Non Smoking (2 Semi-Double Beds)

9.0 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Premier Twin Room, Smoking (2 Semi-Double Beds)

9.6 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Suite (.)

8.0 out of 10
Very good
(1 review)
  • 61 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Single Room, Smoking, Annex Building

7.0 out of 10
Good
(2 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Single Room, Non Smoking, Annex Building

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

About this property

Shibuya Granbell hotel

This hotel features a restaurant, a bar/lounge and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a front desk safe and a vending machine are on-site.
Shibuya Granbell hotel offers 105 air-conditioned accommodations with a safe and complimentary slippers. This Tokyo hotel provides complimentary wired and wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at Shibuya Granbell hotel. During your stay, you're just a quick walk from Shibuya Crossing. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, a lift and a vending machine
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Shibuya Crossing and Shibuya Sky
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Shibuya Granbell hotel also features a vending machine, dry cleaning/laundry services, and a front desk safe.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

Ginza Steak – This restaurant serves lunch and dinner. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ginza Steak

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

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Shibuya Granbell hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 705 out of 1415 reviews
Rating 8 - Good. 425 out of 1415 reviews
Rating 6 - Okay. 174 out of 1415 reviews
Rating 4 - Poor. 72 out of 1415 reviews
Rating 2 - Terrible. 39 out of 1415 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anisha

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and an easy stay!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Arttu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good place for everything
Stayed 13 nights in Feb 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very close to Shibuya Station
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Cameron

Great location, room was great too
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over night stay was great, no complaints.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
Very happy with our stay.
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities
Nice hotel close to the train station. The hotelroom was clean and the staff very friendly
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Max

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, smoking rooms, and great area
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Lu

Liked: Cleanliness, staff & service, amenities
The stay was great and staff working was really friendly and helpful. The room was abit old but overall it’s a great place.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Long

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Josiah

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great location
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

JOANN

Clean room, excellent reception staff, friendly and respectful . We like the toiletries:), excellent location.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities
The staff were friendly.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and courteous staff
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Anessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, kind of on steep incline, that was the only downfall really.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kelton

Liked: Cleanliness, amenities, property conditions & facilities
Great location for exploring with many amenities nearby, staff was very supportive and courteous
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Joseph Conrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Yeshe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay , convenient, wanted to extend but couldn’t . They were fully booked , next time around
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Hop Yee

Liked: Cleanliness, staff & service, amenities
Overall cleanliness. Very smooth across all aspects of the stay
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

Kelman

Liked: Cleanliness, staff & service, amenities
Good location, room a bit dated and small, some mould near shower area
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Naomi

Liked: Cleanliness, staff & service, amenities
Stayed there for 4 nights. All staff were very respectful and great. Great location with only a few min walk from Shibuya station. The room was rather small, but the location really made it worth staying.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Older room but very clean. Great bathroom and king bed. Small so had to be creative with suitcases but it all worked out great and right across from train station.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Ariela

Liked: Cleanliness, staff & service, amenities
Great location, room was clean, good staff
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Julie

Liked: Amenities, property conditions & facilities
Great accommodations
Stayed 2 nights in Sep 2025