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Shinjuku Granbell Hotel

4.0 star property

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Photo gallery for Shinjuku Granbell Hotel

The Villa Suite, Non-smoking | Premium bedding, down duvets, in-room safe, individually furnished
Café
Exterior
Bar (on property)
Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor | Premium bedding, down duvets, in-room safe, individually furnished

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
2-14-5 Kabuki-cho, Shinjuku, Tokyo, Tokyo-to, 160-0021
  • Place, Samurai Museum
    ‪3 min walk‬
  • Place, Isetan Department Store Shinjuku
    ‪8 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪44 min drive‬

Room options

View all photos for Superior Double Room Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Superior Double Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Hollywood Twin Room Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Standard Hollywood Twin Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for The Penthouse Suite　Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

The Penthouse Suite　Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Resort Suite　Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Resort Suite　Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Villa Suite Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Villa Suite Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Club Suite　Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Club Suite　Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Economy Twin RoomNon Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Economy Twin RoomNon Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Economy Single, Non-smoking

Economy Single, Non-smoking | Premium bedding, down duvets, in-room safe, individually furnished

Economy Single, Non-smoking

8.8 out of 10
Excellent
(31 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Economy Double, Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Economy Double, Non Smoking

8.6 out of 10
Excellent
(83 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Non-smoking

Premium bedding, down duvets, in-room safe, individually furnished

Superior Double Non-smoking

8.0 out of 10
Very good
(30 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double, Non-smoking

Deluxe Double, Non-smoking | Premium bedding, down duvets, in-room safe, individually furnished

Deluxe Double, Non-smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Hollywood Twin, Non-smoking

Standard Hollywood Twin, Non-smoking | Premium bedding, down duvets, in-room safe, individually furnished

Standard Hollywood Twin, Non-smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Hollywood Twin, Non-smoking

Superior Hollywood Twin, Non-smoking | Premium bedding, down duvets, in-room safe, individually furnished

Superior Hollywood Twin, Non-smoking

8.4 out of 10
Very good
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Hollywood Twin, Non-smoking

Deluxe Hollywood Twin, Non-smoking | Premium bedding, down duvets, in-room safe, individually furnished

Deluxe Hollywood Twin, Non-smoking

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double with Universal Design, Non-smoking

Deluxe Double with Universal Design, Non-smoking | Premium bedding, down duvets, in-room safe, individually furnished

Deluxe Double with Universal Design, Non-smoking

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double with Loft, Non Smoking, Ground Floor

Premium bedding, down duvets, in-room safe, individually furnished

Standard Double with Loft, Non Smoking, Ground Floor

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double with Loft, Non Smoking, Ground Floor

Superior Double with Loft, Non Smoking, Ground Floor | Premium bedding, down duvets, in-room safe, individually furnished

Superior Double with Loft, Non Smoking, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin with Loft, Non Smoking, Ground Floor

Standard Twin with Loft, Non Smoking, Ground Floor | Premium bedding, down duvets, in-room safe, individually furnished

Standard Twin with Loft, Non Smoking, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor

Premium bedding, down duvets, in-room safe, individually furnished

Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor

  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Economy Single with High Ceiling, Non-smoking

Economy Single with High Ceiling, Non-smoking | Premium bedding, down duvets, in-room safe, individually furnished

Economy Single with High Ceiling, Non-smoking

8.0 out of 10
Very good
(3 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Double with Loft, Non Smoking, 12th Floor

Standard Double with Loft, Non Smoking, 12th Floor | Premium bedding, down duvets, in-room safe, individually furnished

Standard Double with Loft, Non Smoking, 12th Floor

9.0 out of 10
Wonderful
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double with Loft, Non Smoking, 12th Floor

Premium bedding, down duvets, in-room safe, individually furnished

Superior Double with Loft, Non Smoking, 12th Floor

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin with Loft, Non Smoking, 12th Floor

Standard Twin with Loft, Non Smoking, 12th Floor | Premium bedding, down duvets, in-room safe, individually furnished

Standard Twin with Loft, Non Smoking, 12th Floor

8.6 out of 10
Excellent
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double with Loft, Non Smoking, 12th Floor

Deluxe Double with Loft, Non Smoking, 12th Floor | Premium bedding, down duvets, in-room safe, individually furnished

Deluxe Double with Loft, Non Smoking, 12th Floor

  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double / Studio,Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Executive Double / Studio,Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double / Casual, Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Executive Double / Casual, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double / Mature, Non Smoking

Balcony view

Executive Double / Mature, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double / Yau Ma Tei, Non Smoking

Executive Double / Yau Ma Tei, Non Smoking | Premium bedding, down duvets, in-room safe, individually furnished

Executive Double / Yau Ma Tei, Non Smoking

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Double / Mature with Kitchen, Non Smoking

Balcony view

Executive Double / Mature with Kitchen, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for The Club Suite, Non-smoking

The Club Suite, Non-smoking | Premium bedding, down duvets, in-room safe, individually furnished

The Club Suite, Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for The Villa Suite, Non-smoking

The Villa Suite, Non-smoking | Premium bedding, down duvets, in-room safe, individually furnished

The Villa Suite, Non-smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for The Resort Suite, Non-smoking

The Resort Suite, Non-smoking | Premium bedding, down duvets, in-room safe, individually furnished

The Resort Suite, Non-smoking

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for The Pent House Suite, Non-Smoking

The Pent House Suite, Non-Smoking | Balcony view

The Pent House Suite, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room assigned at check-in

Premium bedding, down duvets, in-room safe, individually furnished

Room assigned at check-in

  • 13 sq m
  • Sleeps 3
  • 1 Single Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Twin, Non-smoking

Premium bedding, down duvets, in-room safe, individually furnished

Economy Twin, Non-smoking

8.0 out of 10
Very good
(8 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Studio Double Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Executive Studio Double Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Mature Double (with Kitchen & Washing Machine) Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Executive Mature Double (with Kitchen & Washing Machine) Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Mature Double Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Executive Mature Double Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Yau Ma Tei Double Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Executive Yau Ma Tei Double Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Double / Windows, Non Smoking

Executive Double / Windows, Non Smoking | Premium bedding, down duvets, in-room safe, individually furnished

Executive Double / Windows, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Twin / Mature, Non Smoking

Executive Twin / Mature, Non Smoking | Premium bedding, down duvets, in-room safe, individually furnished

Executive Twin / Mature, Non Smoking

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Casual Double Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Executive Casual Double Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Double Room Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Deluxe Double Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double With Loft (High Floor) Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Standard Double With Loft (High Floor) Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double With Loft (Low Floor) Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Standard Double With Loft (Low Floor) Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Hollywood Twin Room Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Deluxe Hollywood Twin Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Economy Double Room Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Economy Double Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Economy Single Room Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Economy Single Room Non Smoking

  • Sleeps 1
  • Free Wi-Fi

View all photos for Loft Superior Double (Villa) Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Loft Superior Double (Villa) Non Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Loft Superior Double (Sky) Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Loft Superior Double (Sky) Non Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for High-Ceiling Economy Single Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

High-Ceiling Economy Single Non Smoking

  • Sleeps 1
  • Free Wi-Fi

View all photos for Superior Hollywood Twin Room Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Superior Hollywood Twin Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Twin With Loft(High Floor) Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Standard Twin With Loft(High Floor) Non Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Twin Room Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Standard Twin Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Loft Deluxe Double (Sky) Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Loft Deluxe Double (Sky) Non Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Loft Deluxe Double (Villa Terrace)Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Loft Deluxe Double (Villa Terrace)Non Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Twin With Loft (Low Floor) Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Standard Twin With Loft (Low Floor) Non Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Universal Non Smoking

Bathroom | Combined shower/bathtub, designer toiletries, hair dryer, slippers

Universal Non Smoking

  • Sleeps 2
  • Free Wi-Fi

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About this property

Shinjuku Granbell Hotel

A restaurant, a bar/lounge and a rooftop terrace are available at this hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and coffee/tea in a common area are on-site.
Shinjuku Granbell Hotel offers 485 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. 55-inch LCD televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and bidets.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. In-room massages and an iron/ironing board can be requested.

The shopping around Shinjuku Granbell Hotel gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Samurai Museum. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Samurai Museum and 9 minutes on foot from Isetan Department Store Shinjuku
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, a vending machine, and tour/ticket assistance are also featured at Shinjuku Granbell Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10:00 AM.
Shinjuku Granbell Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (JPY 2,000 per night)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7 AM to 10:00 AM for a fee: JPY 2,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 1 building
  • 17 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately JPY 2500 per person
  • Uncovered self-parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Granbell
Granbell Hotel
Granbell Hotel Shinjuku
Granbell Shinjuku
Granbell Shinjuku Hotel
Hotel Granbell
Hotel Granbell Shinjuku
Hotel Shinjuku Granbell
Shinjuku Granbell
Shinjuku Granbell Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel Tokyo

Shinjuku Granbell Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1138 out of 2082 reviews
Rating 8 - Good. 555 out of 2082 reviews
Rating 6 - Okay. 252 out of 2082 reviews
Rating 4 - Poor. 86 out of 2082 reviews
Rating 2 - Terrible. 51 out of 2082 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Intuon

clean but can be a bit better, bathroom door seem broke
Stayed 1 night in Jan 2026

10/10 Excellent

Erick

Stayed 4 nights in Jan 2026

6/10 Okay

Aisha

Stayed 1 night in Jan 2026

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Jan 2026

10/10 Excellent

Sean

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room, amazing breakfasts, fantastic location, good value.
Stayed 3 nights in Jan 2026

2/10 Terrible

Tsz Hei

Stayed 2 nights in Jan 2026

10/10 Excellent

irvin

Stayed 7 nights in Jan 2026

8/10 Good

IHsuan

Stayed 2 nights in Jan 2026

4/10 Poor

Eddie

Stayed 2 nights in Jan 2026

8/10 Good

Cary

Stayed 4 nights in Jan 2026

10/10 Excellent

Kassandra

Stayed 1 night in Jan 2026

4/10 Poor

Elena, Tucson

Disliked: Cleanliness, property conditions & facilities
Room was dirty and not left in great condition. It also had a weird scent that I didn’t enjoy. It was quite a hike from the trains I needed to use as well. They did not refresh my room or give me fresh towels like they said they would. I did like the check in process and the overall location. Would not stay here again unless needed.
Stayed 2 nights in Jan 2026

6/10 Okay

chanel

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room showed visible wear on the furniture and could use some updating. The staff, however, was pleasant and welcoming.
Stayed 1 night in Jan 2026

10/10 Excellent

Benjie

Stayed 3 nights in Jan 2026

10/10 Excellent

Meredith

Stayed 1 night in Jan 2026

8/10 Good

Quinn

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very good hotel. Only downside for me was our room was situated near their stockroom/utilities cupboard and in the morning, you would hear the housekeeping crew chat and giggle outside the door. Otherwise, everything was great!
Stayed 5 nights in Jan 2026

10/10 Excellent

haley

Stayed 3 nights in Jan 2026

10/10 Excellent

umair

Stayed 2 nights in Jan 2026

10/10 Excellent

CRISTINA, Santa Clara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and accommodating. Was able to check in a bit earlier which was highly appreciated. Location is very central to train station and shopping and dining options
Stayed 3 nights in Jan 2026

10/10 Excellent

juan

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, spotless washroom the roof top is amazing. The location is near to the train. Make my days nices in Shinjuku. The employees are so helpful. Thanks for make my stay so good 🙏
Stayed 3 nights in Jan 2026

6/10 Okay

Susana

Travelled with partner
Liked: Amenities
Rooms are very small and location is questionable. This hotel is good for a solo traveler.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Room was maintained daily and sheets were also clean; staff was very helpful with any questions I had.
Stayed 7 nights in Jan 2026

10/10 Excellent

Carson

Stayed 1 night in Jan 2026

6/10 Okay

Emily

Travelled with group
Staff were amazing and very helpful! No ventilation in room or washroom. It was very stuffy after any showers. Sheets were never changed, it was just tidied.
Stayed 1 night in Nov 2025

10/10 Excellent

harpreet, san francisco

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location and hotel
Stayed 1 night in Jan 2026