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Tmark City Hotel Tokyo Omori

3.5 star property

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Photo gallery for Tmark City Hotel Tokyo Omori

Front of property – evening/night
Creator video
Lobby sitting area
Premium bedding, down duvets, pillow-top beds, blackout curtains
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
Omorihoncho 1-2-10, Tokyo, Tokyo, 1430011
  • Place, Shinagawa Park
    ‪2 min walk‬
  • Place, Shinagawa Aquarium
    ‪3 min walk‬
  • Place, Ohi Racecourse
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪14 min drive‬

Room options

View all photos for Triple Room, Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Triple Room, Smoking

8.4 out of 10
Very good
(6 reviews)
  • 25 sq m
  • Sleeps 5
  • 3 Single Beds

View all photos for Double Room, Non Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Double Room, Non Smoking

8.8 out of 10
Excellent
(25 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Double Room, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(38 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Twin Room, Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Twin Room, Smoking

8.4 out of 10
Very good
(6 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Triple Room, Non Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Triple Room, Non Smoking

9.4 out of 10
Exceptional
(29 reviews)
  • 25 sq m
  • Sleeps 5
  • 3 Single Beds

View all photos for Superior Twin Room, Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Superior Twin Room, Smoking

  • 25 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Premium bedding, down duvets, pillow-top beds, blackout curtains

Deluxe Twin Room, Non Smoking

  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Run of House, Non Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Run of House, Non Smoking

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Run of House, Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Run of House, Smoking

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Tmark City Hotel Tokyo Omori

Hotel with a restaurant, 7-minute walk to Shinagawa Aquarium
A restaurant, self parking and a microwave in a common area are available at this hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and multilingual staff assistance.
Tmark City Hotel Tokyo Omori offers 288 air-conditioned accommodations with espresso makers and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. LCD televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a deep soaking bath and a hydromassage showerhead. Bathrooms are also outfitted with slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Tmark City Hotel Tokyo Omori. During your stay, you're just a quick walk from Shinagawa Aquarium. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include multilingual staff, a lift and a vending machine
  • Just a 1-minute drive from Shinagawa Aquarium and 9 minutes from Tokyo Tower
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at Tmark City Hotel Tokyo Omori. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Tmark City Hotel Tokyo Omori has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (JPY 2,200 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,760 for adults and JPY 1,320 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 13 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 11 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1760 for adults and from JPY 1320 for children
  • Self-parking fee: JPY 2200 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Smoking is only permitted in Smoking rooms. This property does not have a designated smoking area.

We should mention

  • One child aged 11 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Tmark City Hotel Omori
Tmark City Tokyo Omori
Tmark City Omori
Tmark City Tokyo Omori Tokyo
Tmark City Hotel Tokyo Omori Hotel
Tmark City Hotel Tokyo Omori Tokyo
Tmark City Hotel Tokyo Omori Hotel Tokyo

Reviews

Tmark City Hotel Tokyo Omori Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 611 out of 1016 reviews
Rating 8 - Good. 275 out of 1016 reviews
Rating 6 - Okay. 90 out of 1016 reviews
Rating 4 - Poor. 24 out of 1016 reviews
Rating 2 - Terrible. 16 out of 1016 reviews

Reviews

10/10 Excellent

Andrew, Vancouver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super reasonable and well run
Stayed 7 nights in Aug 2025

10/10 Excellent

JUAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Natalia

Travelled with family
Disliked: Cleanliness, staff & service

I don't recommend it

We spent 3 nights at the hotel. Unlike other hotels in Japan, this one is not welcoming. The staff is cold and when we pass them in the corridors they ignore us. The room was never cleaned since their cleaning service has to be ordered before 10am. So we had wet towels throughout our stay. The ventilation was noisy and stopped at night and the room became hot. its close to the subway but far from everything.
Stayed 3 nights in Aug 2025

10/10 Excellent

Zhonghua

Liked: Cleanliness, staff & service, property conditions & facilities
Cant pick any down sides from this hotel, clean and convenient, will stay again next visit, steongly recommended
Stayed 1 night in Aug 2025

10/10 Excellent

Joselito Delos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Hung

Travelled with family
Liked: Staff & service, property conditions & facilities
We stayed at this property for a total of five nights. On the first night, we noticed a foul odor coming from the toilet. It smelled like sewage. We notified the staff the next day of the odor. We were told by the front desk that they will take care of it. However, when we got back that evening, the odor was still there and seems like the staff just did the normal cleaning. We were very disappointed. However, due to the short duration of the stay and the proximity of the hotel to the train station and airport, we decided to stay and endured this foul odor.
Stayed 5 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Satin

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and clean, and the staff was really helpful, making for a great experience.
Stayed 3 nights in Aug 2025

10/10 Excellent

Trystan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and the hotel was near food and shopping
Stayed 2 nights in Aug 2025

8/10 Good

Tenzin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful. Room was good and quiet. Breakfast was good. Had a great time with my son. Thank you.
Stayed 2 nights in Aug 2025

10/10 Excellent

Irene, vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location to all amenities along omori station like 5 mins walk, laundrymat, mini mart, 711, shinagawa acquarium and accross the street was omirikaingan station. Very nice and quiet to rest after a long day exploring the place.
Stayed 5 nights in Aug 2025

8/10 Good

Charlene

Travelled with family
Liked: Amenities
The staff are all friendly and efficient. The room is small but clean. Walking distance to go eat and shopping.
Stayed 4 nights in Aug 2025

8/10 Good

Rongal

Stayed 1 night in Aug 2025

10/10 Excellent

alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value & close to the subway
Stayed 1 night in Jul 2025

10/10 Excellent

Prerna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean rooms
Stayed 1 night in Aug 2025

10/10 Excellent

ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place will recommend
Stayed 1 night in Jul 2025

10/10 Excellent

ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Jul 2025

10/10 Excellent

ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location everyone was very nice and accommodating
Stayed 1 night in Aug 2025

6/10 Okay

kumiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Olufemi

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Lowelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station, family mart and seven eleven.
Stayed 4 nights in Jul 2025

8/10 Good

Nisanthan

Stayed 1 night in Jul 2025

10/10 Excellent

HAU LING

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel choice if you need to go to airport in early morning.
Stayed 2 nights in Jul 2025

10/10 Excellent

Irene, Moreno Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very close to Train station.
Stayed 4 nights in Jul 2025

8/10 Good

Chun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2025