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Tokyu Stay Nishi Shinjuku

3.0 star property

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Photo gallery for Tokyu Stay Nishi Shinjuku

Reception
Creator video
Lobby
Exterior
Daily self-service breakfast for a fee

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
5-9-8 Nishi-Shinjuku, Tokyo, Tokyo, 160-0023
  • Place, Shinjuku Central Park
    ‪1 min walk‬
  • Place, Tokyo Metropolitan Government Building
    ‪6 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪47 min drive‬

Room options

View all photos for Moderate double, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Moderate double, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Comfort Double, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Residential Double, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Double, Non Smoking

9.4 out of 10
Exceptional
(15 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Corner double, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Corner double, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Residential twin, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential twin, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Newly Renovated In 2024 Moderate Double Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Newly Renovated In 2024 Moderate Double Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Newly Renovated In 2024 Comfort Double Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Newly Renovated In 2024 Comfort Double Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Newly Renovated In 2024 Residential Double Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Newly Renovated In 2024 Residential Double Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

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About this property

Tokyu Stay Nishi Shinjuku

Along with dry cleaning, this hotel has a 24-hour front desk and free newspapers. WiFi in public areas is free. Other amenities include a front desk safe and a vending machine. Housekeeping is available on request.
Tokyu Stay Nishi Shinjuku offers 148 accommodations with washers/dryers and a safe. 40-inch Smart televisions come with digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on request and an iron/ironing board can be requested.

Our customers tell us they can't get enough of Tokyu Stay Nishi Shinjuku's great location. During your stay, you're just a quick walk from Shinjuku Central Park. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi and wired Internet
  • Self-service breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a vending machine
  • Guests have great things to say about the helpful staff and the location
  • 7 minutes by foot from Tokyo Metropolitan Government Building and a 3-minute drive from Shinjuku Gyoen National Garden
As a guest of Tokyu Stay Nishi Shinjuku, you'll find a vending machine, complimentary newspapers in the lobby, and dry cleaning/laundry services. WiFi and wired Internet are free in public spaces.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a self-service breakfast daily from 7 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily self-serve breakfast available 7 AM to 9:30 AM for a fee: JPY 1,500 per person

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately JPY 1500 per person
  • Housekeeping fee: JPY 1500; may vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Nishi-Shinjuku Tokyu Stay

Tokyu Stay

Tokyu Stay Hotel

Tokyu Stay Hotel Nishi-Shinjuku

Tokyu Stay Nishi-Shinjuku

Tokyu Stay Nishi-Shinjuku Hotel

Tokyu Stay Nishi Shinjuku

Tokyu Stay Nishi Shinjuku Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 1004 reviews
Rating 8 - Good. 329 out of 1004 reviews
Rating 6 - Okay. 88 out of 1004 reviews
Rating 4 - Poor. 27 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hever

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 13 nights in Nov 2025
Verified

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities
Hotel included everything we needed for a week long stay, we will definitely book again!
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Yasemin

Liked: Cleanliness, amenities, property conditions & facilities
staff were very courteous and always eager to help, very convenient location, made for very pleasant first stay for us in tokyo
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Canedo

Liked: Cleanliness, staff & service, amenities
Wonderful Hotel!!! Definitely recommend it! Will be staying again next time I visit Japan
Lobby area awaiting to leave :(
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Isako

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff, great amenities like a microwave oven and washer/dryer in the room
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Adem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but very clean, service is great and the location is awesome.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Cheng

Liked: Cleanliness
close to subway, railway station. easy communication to major attractions
Stayed 5 nights in Feb 2026
Verified

8/10 Good

lisa

Liked: Cleanliness, amenities, property conditions & facilities
friendly staff, super clean room, well located
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel !
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Lusia

Liked: Cleanliness, amenities, property conditions & facilities
Great location & affordable! Close to the nishi shinjuku train station, 7/11, family mart, McDonald’s is literally next door and other great restaurants! Staff were friendly. Although our room was small, it was clean & comfortable. Highly recommend!
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with a very convenient location.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Sarantsetseg

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Caroline

Liked: Staff & service
Clean and good staff, short rooms, also different breakfast.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the stay really friendly staff
Stayed 14 nights in Jul 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
The room was clean, the staff was accommodating, and there were several free amenities in the lobby. Close to the Nishi-Shinjuku station and we enjoyed a pleasant walk to the Meiji Jingu Gardens from here.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay with easy access to the rest of Tokyo. Room was clean and tidy, and hotel staff are helpful.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Georgia

Liked: Cleanliness, staff & service, amenities
good staff, room was quite small
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Monika

Liked: Cleanliness, staff & service
The room was clean and bed was very comfortable.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to public transit; many options for meals.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, small room, as advertised.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Thomas Dalen

Liked: Cleanliness
The hotel has a great location, within walking distance to Shinjuku, Shibuya, and Harajuku, as well as a subway and bus stop stop about a two minutes walk from the hotel. It is easy to get around the city from the hotel whether you prefer walking or public transit. The staff were amazing and super helpful. The room itself is rather small, I was traveling solo and it was fine for me, however for two people with bags it might feel crampt.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Rica

Liked: Cleanliness, amenities
Disliked: Staff & service
Room was nice and clean
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Reu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room; kind and attentive staff; washer and dryer combo in room is icing on the cake.
Stayed 7 nights in Oct 2025
Verified

8/10 Good

Frans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 7 nights in Sep 2025