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Tokyu Stay Nishi Shinjuku

3.0 star property

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Photo gallery for Tokyu Stay Nishi Shinjuku

Reception
Creator video
Daily cooked-to-order breakfast (JPY 1500 per person)
Lobby
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
5-9-8 Nishi-Shinjuku, Tokyo, Tokyo, 160-0023
  • Place, Shinjuku Central Park
    ‪1 min walk‬
  • Place, Tokyo Metropolitan Government Building
    ‪6 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

View all photos for Moderate double, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Moderate double, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Comfort Double, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Residential Double, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Double, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Corner double, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Corner double, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Residential twin, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential twin, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Newly Renovated In 2024 Moderate Double Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Newly Renovated In 2024 Moderate Double Room Non Smoking

  • Sleeps 2

View all photos for Newly Renovated In 2024 Comfort Double Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Newly Renovated In 2024 Comfort Double Room Non Smoking

  • Sleeps 2

View all photos for Newly Renovated In 2024 Residential Double Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Newly Renovated In 2024 Residential Double Room Non Smoking

  • Sleeps 2

View all photos for Newly Renovated In 2024 Corner Double Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Newly Renovated In 2024 Corner Double Room Non Smoking

  • Sleeps 2

View all photos for Newly Renovated In 2024 Residential Twin Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Newly Renovated In 2024 Residential Twin Room Non Smoking

  • Sleeps 2

View all photos for Newly Renovated In 2024 Residential Family Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Newly Renovated In 2024 Residential Family Room Non Smoking

  • Sleeps 4

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About this property

Tokyu Stay Nishi Shinjuku

Hotel in Tokyo, 7-minute walk to Tokyo Metropolitan Government Building
Along with dry cleaning, this hotel has a 24-hour front desk and free newspapers. WiFi in public areas is free. Other amenities include a front desk safe and a vending machine. Housekeeping is available on request.
Tokyu Stay Nishi Shinjuku offers 148 accommodations with washers/dryers and a safe. 40-inch Smart televisions come with digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on request and an iron/ironing board can be requested.

Our customers tell us they can't get enough of Tokyu Stay Nishi Shinjuku's great location. During your stay, you're just a quick walk from Shinjuku Central Park. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi and wired Internet
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a vending machine
  • Guests have great things to say about the clean guestrooms and the location
  • 7 minutes by foot from Tokyo Metropolitan Government Building and a 3-minute drive from Shinjuku Gyoen National Garden
As a guest of Tokyu Stay Nishi Shinjuku, you'll find a vending machine, complimentary newspapers in the lobby, and dry cleaning/laundry services. WiFi and wired Internet are free in public spaces.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 9:30 AM for a fee: JPY 1,500 per person

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Renovations and closures

The property will be renovating from 13 January 2026 to 25 January 2026 (completion date subject to change). The following areas are affected:
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 1500 per person
  • Housekeeping fee: JPY 1500; may vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Nishi-Shinjuku Tokyu Stay
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku Hotel
Tokyu Stay Nishi Shinjuku

Tokyu Stay Nishi Shinjuku Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 537 out of 1002 reviews
Rating 8 - Good. 330 out of 1002 reviews
Rating 6 - Okay. 89 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Xavier

Stayed 2 nights in Oct 2025

8/10 Good

Allison Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with friendly staff. It’s a quiet little area just outside of the busy Shinjuku area. The rooms are a bit small but that was expected and we didn’t mind.
Stayed 8 nights in Oct 2025

8/10 Good

John

Liked: Amenities, property conditions & facilities
Yes
Stayed 4 nights in Oct 2025

10/10 Excellent

Jennifer, Gardena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to public transit; many options for meals.
Stayed 4 nights in Oct 2025

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, amenities
We didn’t have breakfast option since there are a lot to choose from around the hotel. The room has washer and dryer and microwave and kettle among some basic utensils. The staff is very kind and helpful. We are thinking in coming back next year.
Stayed 7 nights in Oct 2025

10/10 Excellent

Roxana

Stayed 3 nights in Oct 2025

6/10 Okay

Neil

Disliked: Room comfort
Bathroom a bit dated, with very noisy air extraction system that could not be turned off "for health and safety reasons", probably because of the strong sewage smell coming from the pipes.
Stayed 3 nights in Oct 2025

6/10 Okay

John

Liked: Staff & service
Stayed 4 nights in Oct 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel !
Stayed 6 nights in Oct 2025

10/10 Excellent

Dominick, Leesville

Amazing
Stayed 3 nights in Oct 2025

10/10 Excellent

Sarantsetseg

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 1 night in Aug 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room ,as expected in tokyu, but you have a kettle, microwave and washing machine in your room. Unusually, there isnt daily housekeeping, which wasnr a problem for us. You can ask for clean towels with a sign on your door. Great shower.
Stayed 6 nights in Oct 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and incredible location. Rooms were clean and well taken care of with washer/dryer in room. V. Convenient access to
Stayed 3 nights in Oct 2025

10/10 Excellent

Jiovanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience

Great place to stay, clean, and spacious. Minutes away from a train station that will take you to any major station like Shibuya and Shinjuku.
Stayed 3 nights in Oct 2025

10/10 Excellent

Natasha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, small room, as advertised.
Stayed 4 nights in Sep 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful. This location is right across from a park for morning and afternoon walks.
Stayed 11 nights in Oct 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay with easy access to the rest of Tokyo. Room was clean and tidy, and hotel staff are helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Reu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room; kind and attentive staff; washer and dryer combo in room is icing on the cake.
Stayed 7 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with a very convenient location.
Stayed 2 nights in Sep 2025

6/10 Okay

Tyrone M.

Liked: Staff & service
Stayed 6 nights in Oct 2025

10/10 Excellent

JAMES

Stayed 3 nights in Oct 2025

8/10 Good

sonia, Maryport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are tiny and the bed is quite uncomfortable, very very hard, I like a firm mattress, but this was too hard. Tiny rooms, but you expect that in Tokyo. Washing machine was useful, but I never figured out how to just dry clothes. There was a strange noise in room 901, like a constant dripping and or whooshing sound. Free coffee downstairs and plenty of amenities. Breakfast you have to cook and prepare yourself in the room, which given the room size, can be a challenge. It's about a 15-20 minute walk from the main Tokyo downtown area, with Godzilla and big cat.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jera

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at Tokyu Stay Nishi-Shinjuku! The room was spotless, comfortable, and had everything I needed, even a washer and microwave, which were super convenient. The staff were friendly and helpful, and the location was perfect, close to the subway, restaurants, and shops but still quiet at night. Excellent value for money. I’d definitely stay here again!
Stayed 3 nights in Oct 2025

8/10 Good

Akira

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and easy
Stayed 1 night in Oct 2025