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Tokyu Stay Shinjuku

3.0 star property

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Photo gallery for Tokyu Stay Shinjuku

Property entrance
Reception hall
Restaurant
In-room safe, desk, laptop workspace, iron/ironing board
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022
  • Place, Isetan Department Store Shinjuku
    ‪1 min walk‬
  • Place, Shinjuku Isetan
    ‪3 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

View all photos for Twin Room, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Comfort Single Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Casual Single Room, Non Smoking

Casual Single Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Casual Single Room, Non Smoking

9.0 out of 10
Wonderful
(36 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Economy Double Room, Non Smoking

8.8 out of 10
Excellent
(54 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room with Mini Kitchen, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Double Room with Mini Kitchen, Non-Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room(Single Use), Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room(Single Use), Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 1
  • 2 Single Beds

Similar properties

Exterior
Tokyu Stay Shinjuku Eastside
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 629 reviews
The price is CHF 115
20 Jan - 21 Jan
Tokyu Stay Shinjuku Eastside

About this property

Tokyu Stay Shinjuku

Hotel with a restaurant, 3-minute walk to Shinjuku Isetan
A restaurant, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and a front desk safe. Housekeeping is available on request.
Tokyu Stay Shinjuku offers 179 air-conditioned accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries and hairdryers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on request.
Our customers tell us they can't get enough of Tokyu Stay Shinjuku's great location. During your stay, you're just a quick walk from Shinjuku Gyoen National Garden. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 3-minute walk from Shinjuku Isetan and 8 minutes on foot from Omoide Yokocho
There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Tokyu Stay Shinjuku.

This 3-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Tokyu Stay Shinjuku has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,200 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 per person
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Tokyu Stay Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 646 out of 1001 reviews
Rating 8 - Good. 276 out of 1001 reviews
Rating 6 - Okay. 58 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the center of Shinjuku. Convenient to everything ( food, shopping, transportation). Quiet, clean rooms, pleasant staff. Great stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Christoph

Stayed 1 night in Oct 2025

10/10 Excellent

Anabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and location is amazing! Staff are super helpful and amazingly kind.
Stayed 4 nights in Oct 2025

8/10 Good

Mindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, friendly service.
Stayed 5 nights in Oct 2025

6/10 Okay

Mikaela

Stayed 1 night in Oct 2025

8/10 Good

Lynette

Stayed 5 nights in Oct 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Friendly staff. Close to train stations.
Stayed 12 nights in Sep 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great for transport to anywhere, close to lots of dining options. In a quiet area away from the lively part but close enough to walk into in about 5 minutes. Very clean, good facilities very helpful and friendly staff. Breakfast is in restaurant opposite with great selection and quality food and drink choices. Would definitely recommend and stay here again.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely stay, the staff were incredible and friendly. The area has loads to do from food to entertainment. Will stay again next time in in Shinjuku 😁
Stayed 4 nights in Oct 2025

8/10 Good

Cooper, Washington

Stayed 1 night in Oct 2025

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

carmen

Stayed 1 night in Oct 2025

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything in Shinjuku
Stayed 7 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are plenty of places to very close by, as well as a 7-11 and Family Mart. Although there is lots of activity in the surrounding streets, the hotel is very quiet. Free coffee in the lobby from 6am - 12midnight. Walking distance to all of the heavy activities (ie Omoide Yokocho, Kabukicho) and train stations. Rented a room with a washer/dryer which worked well. However, it takes about 4.5 hours to complete on load. So do laundry during bedtime. overall a very nice, safe, quiet hotel and would stay here again.
Stayed 5 nights in Sep 2025

10/10 Excellent

Carmen A

Stayed 3 nights in Sep 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
My go to place in Tokyo. Close to the station and a lively district.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dorian

Stayed 5 nights in Sep 2025

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time at Tokyu Stay Shinjuku. The staff can’t be beat here. The area is incredibly convenient with Shinjuku Sanchome station right outside the front door. The area is perfect as it has all of the convenience of Shinjuku while being just outside the very busy sections.
Stayed 9 nights in Sep 2025

10/10 Excellent

Kisuk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 6 nights in Sep 2025

8/10 Good

MARYCHU, BELLEROSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is close to restaurants, walkable to shopping, convenient. Breakfast was good with plenty of options. The room was small. Shower pressure very good but the overhead rain shower was not extended enough, was too close to the wall I cannot use the shower. I wash bathe using the handheld. Room 1109
Stayed 4 nights in Sep 2025

6/10 Okay

Alexandra

Liked: Amenities, property conditions & facilities
This hotel relies to heavily on its convenient location and larger western style rooms. This hotel lacks the Japanese hospitality that we got used to during our stay which was 3 weeks and this was our 8th and last hotel of our trip. We found our front desk checkin person was very short with us, housekeeping only would change towels and garbage for our entire stay upon being requested-which was 4 nights. The part that really got me was we asked for a later check out (by an hour) and then we were told if we wanted an extra hour we would have to pay 50% of one nights stay to do so. One night we accidentally forgot a room key to get back in and front desk staff informed us we would need to pay $20 cash if we didn’t return both keys at check out. There’s too many hotels conveniently located near train stations this isn’t the only one in all of Tokyo so I’d give another hotel a try first before booking here again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Matthew

Stayed 2 nights in Aug 2025

10/10 Excellent

Janine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for heaps of restaurants and close to train station. Staff were very helpful and rooms were clean and good amenties.
Stayed 1 night in Sep 2025